Appliance Parts 365 Reviews 

744
TrustScore 3.5 out of 5

3.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Ordered OEM LG ACV72909503 Shock Absorber Damper. Received ACV72909506 which is completely wrong part. No customer service phone number, no response to email. Company will not allow return even within... See more

Rated 5 out of 5 stars

I got an OEM drain hose for our Maytag washer for a fantastic price, half of other sites. My order came rather quickly, ordered on 08/02/2026 and got it on 08/06/2026. I got emails about my order conf... See more

Rated 3 out of 5 stars

I needed a part for my LG portable AC, They gave me the part number and directed me to Appliance Parts 365. I tried to get in contact with a representative to be sure I ordered the correct part. There... See more

Rated 5 out of 5 stars

Part fit perfectly. Order came quickly and was very well packaged. Watched a how to video and I was able to install it easily by myself. Much better than having to replace the whole microwave and my h... See more

Company details

  1. Appliance Parts Supplier

Written by the company

Great prices on genuine, name brand, appliance repair parts as well as generic appliance parts. We also sell HVAC parts! We have all major brands, including but not limited to Whirlpool, GE, Frigidaire, Haier, Maytag and more!


Contact info

3.7

Average

TrustScore 3.5 out of 5

744 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(744)

45 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The part that arrived does not fit my…

The part that arrived does not fit my dryer, so I have wasted my time (searching your website) and my $ (almost $18.00) for nothing. I looked at your return policy and that would just be more $ down the drain. I could never recommend you to others.

27 February 2023
Unprompted review
Rated 1 out of 5 stars

Buyer beware…unresponsive customer service!

I ordered a dryer lint filter replacement. It was less expensive than the other sites. It arrived in a timely fashion, but the box was torn and bent. When I opened it to use the part, I found that it was cracked. I immediately contacted customer service. I got a quick response to submit photos. I submitted them that same day and heard nothing. A week passed, no messages (checked spam), so I forwarded my email from the week before to them again inquiring if they had received it. Another week went by, no response. So a couple of days after that I tried leaving a message on their “chat”. Still no response. I have waited to order a new replacement from another company in case they shipped a new one. But, I am going to have to do that. It’s an older dryer in my son’s apartment that is in need of this part, so I don’t want to invest too much money into a product that may not last more than a year or two (if that). In summary, 3 weeks have passed since I reached out to them and no response. I won’t use them again…buyer beware!

8 February 2023
Unprompted review
Rated 1 out of 5 stars

Don't order anything from this company

I ordered replacement oven racks and have never received them. Their phone number just puts you in a loop where no one ever comes on the line. They do not communicate at all, but sure take your money.

7 February 2023
Unprompted review
Rated 1 out of 5 stars

Terrible customer service and…

Terrible customer service and dishonest. I ordered some parts for my dryer and paid for FedEx express service. The parts showed in-stock. After several days without any updates, I contacted them and they said that one of the 4 parts was out-of-stock. Yet they didn't contact me to ask? I told them to ship the remaining 3 parts, and refund for the part that's out of stock. Person said yes. I never received the refund, and 3 weeks later I still haven't received the 3 items. I ended up ordering from Amazon sellers instead. It's not worth it to deal with these sellers who are dishonest and also don't give a damn if they screw you, and you don't have any recourse. Order #1299751

29 January 2023
Unprompted review
Rated 5 out of 5 stars

Part arrived quickly and was a perfect…

Part arrived quickly and was a perfect fit even though it looked slightly different the website. Looking forward to ordering a few other items I need from this company for my stove. Great prices and a very large selection.

7 February 2023
Unprompted review
Rated 1 out of 5 stars

Ordered part for dryer back in December…

Ordered part for dryer back in December 2022 which according to their website was in stock. They right away took the money but put it on backorder. After several shipping delays, I had enough and cancelled the order. No confirmation, no refund, no nothing. The phone # listed on their website is not working either. But the part I ordered is according to their website in stock! What a bunch of crooks!

17 February 2023
Unprompted review
Rated 1 out of 5 stars

Nothing but horrible business

Nothing but horrible business, ordered a part for our flat top stove that said was IN STOCK when ordered but once they took my money, they said it was in back order, waited a month and all for a refund but never received it.
DO NOT BUY FROM THEM !! I wish I could give negative stars

4 January 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look