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Rated 1 out of 5 stars

This website is a complete scam. The AI detection feature costed me 1$ for 3days but the same research paper was given different percentage of AI generated text and human generation text. The next... See more

Rated 1 out of 5 stars

They charged you extra for the library even though you paid for a 3-day subscription anyway. I wasn't able to click cancel the subscription, which I assume they did on purpose to stop people from canc... See more

Company replied

Rated 1 out of 5 stars

They are complete frauds. Despite not using their service, they charged me over $300 for three months. They did not provide any information about the subscription fee every month. I will proceed w... See more

Company replied

Rated 1 out of 5 stars

I never subscribed and I sent them an e-mail after they took my money that I WANT TO CANCEL! They even wrote back by saying - Sorry to let you go etc. In the e-mail regarding my subscription cancelati... See more

Company replied

Company details

  1. Tutoring Service

Written by the company

ExpertChat is a math-solving and learning platform. It provides you with step-by-step solutions to any math task in a flash and comprehensive help from real-person math experts in online chat 24/7.


Contact info

1.2

Bad

TrustScore 1 out of 5

163 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This website is a complete scam.

This website is a complete scam.
The AI detection feature costed me 1$ for 3days but the same research paper was given different percentage of AI generated text and human generation text.
The next day they tried to debit 29$ using my debit card details I used on the website for the first payment.
But my goodness I was wary and had set my card limit low as possible after the first transaction.that helped.
I'm scammed and you don't get scammed guy

12 April 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this scam

This company have taken funds without my consent for a subscription service that I did not sign up to.

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Pure Scam

Pure Scam, Hard to cancel. Immediate charge.
I didn't even use the web. The web is not accessible.

4 December 2025
Unprompted review
Rated 1 out of 5 stars

It is nothing but a scam

It is nothing but a scam. I went for a trial and my account was debited twice after some time without actual subscription.i didnt even use the app for anything. It was a complete fraud.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

It was really hard to cancel

It was really hard to cancel, and I'm really hoping, that after canceling, they won't charge anything. Let me know if they do though!

11 November 2025
Unprompted review
Rated 1 out of 5 stars

DECIVING SCAMMING

It starts off wrong when they tell you that access costs just 0.99 and ask you to register a card.
Days later a charge of US$24.99 is made on your card and when speaking to them, they say that in 3 days the automatic payment would be made and "everything" was written in the terms. YES is a scamming company and is true same info l got Hello!

We are so sorry for all the inconveniences you've faced during our cooperation!

We would like to clarify that the $0.99 charge corresponds to the trial 3-day subscription. As stated during the sign-up process, once the trial period ends, the subscription automatically renews to a monthly plan priced at $29.99 per month.

Unfortunately, based on our Refund Policy, we are unable to process a refund as per your
request since you do not meet all the eligibility criteria outlined in the policy.You can find the details of our Refund Policy on the official website of our product.

However, we always strive to ensure our customers' satisfaction, and understanding your experience is important to us. We would like to assure you that we have successfully unsubscribed you from any future payments.

We genuinely feel disheartened to see you leave, and we want to express our sincere
well-wishes for your future endeavors. Please feel free to reach out to us if you have any further questions or concerns.

We are here to assist you with any issues you might have faced and would appreciate the opportunity to address your concerns.

Warm regards,
Evelyn Fox, Support Team

Support Team is excellent but
In the other.hands needs to be placed under blacklist as scamers .


27 October 2025
Unprompted review
Rated 1 out of 5 stars

Do not use it!

It starts off wrong when they tell you that access costs just 0.99 and ask you to register a card.
Days later a charge of US$24.99 is made on your card and when speaking to them, they say that in 3 days the automatic payment would be made and "everything" was written in the terms.

Abusive practice because at no point do they make this clear, but they say that you were the one who made a mistake in agreeing.

Brazilian legislation says that any consumer can cancel a purchase within 7 days and even though they presented a law they did not want to cancel the purchase.
Now I'm going to file a lawsuit to get my money back.

!!!!!Do not put your data there or use the platform!!!!!

6 October 2025
Unprompted review
Rated 1 out of 5 stars

THEY CHARGED ME 29.99 DOLLAR WİTHOUT ASKİNG

I made a subscription for just 1 dollar and then i canceled my subscription but they charged me for 29.99 dollar. Never use them. They are waiting like a sharke to take your money. I canceled my card because of them to be in safe.

17 August 2025
Unprompted review
Rated 1 out of 5 stars

If I could give it less than 1 star

If I could give it less than 1 star, that'd be even better. These guys are a scam. I paid for their 0.99 trial run, but then they decided that my word count was too big, so I couldn't even use it. Three days later, they tried to charge me $30 for their garbage site, but luckily, my bank caught it and blocked the charge. It doesn't help that they don't have a section on their website where you can manage your subscription and payment information, so you can't cancel it yourself. Instead, you have to go through their customer service portal, which luckily was very quick and easy, so that might be the only good part of this site. Bottom line, don't use this professionally looking scam site.

14 July 2025
Unprompted review
Rated 1 out of 5 stars

Scammed by this site

For me it happened exactly the same:
I signed up for what was advertised as a 3-day trial for €0.99, only to be charged €29.99 shortly after without any clear warning. There was no proper notification before the charge, and I did not authorize any monthly subscription.

When I contacted customer support to request a refund, they responded with a generic message citing their refund policy, refusing to acknowledge how unclear the sign-up process was. Even though I canceled the account immediately and never used the service beyond the trial, they still denied the refund.

This business model feels deceptive and dishonest. I’ve already opened a dispute with my card provider and will report the site to consumer protection platforms. Be careful — this is not a trustworthy service.
Stay away from this site!!!

8 July 2025
Unprompted review
Rated 1 out of 5 stars

i was charged $29.99 for a month…

i was charged $29.99 for a month subscription, i only wanted to use the 3 days trial which i paid $0.99, why was i charged for monthly subscription of $29.99 without any notice. i have reported the issue to visa that i did not authorize such payment. i think this platform is a scam.

26 June 2025
Unprompted review
Rated 1 out of 5 stars

Misleading trial, unauthorized charge, no refund

I signed up for what was advertised as a 3-day trial for €0.99, only to be charged €29.99 shortly after without any clear warning. There was no proper notification before the charge, and I did not authorize any monthly subscription.

When I contacted customer support to request a refund, they responded with a generic message citing their refund policy, refusing to acknowledge how unclear the sign-up process was. Even though I canceled the account immediately and never used the service beyond the trial, they still denied the refund.

This business model feels deceptive and dishonest. I’ve already opened a dispute with my card provider and will report the site to consumer protection platforms. Be careful — this is not a trustworthy service.

5 July 2025
Unprompted review

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