Armando Poggi  Reviews 1,186

TrustScore 5 out of 5

4.8

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See what reviewers are saying

Rated 5 out of 5 stars

Five stars because Valentina managed all the complications that came up with my purchase and a UPS shipping error. My daughter and her husband just received the Murano sculpture and they love it! Gr... See more

Company replied

Rated 5 out of 5 stars

Armando Poggi is the best place to find high-quality Made in Italy jewelry and home design pieces. Their staff is helpful and overall amazing. Their website is easy to navigate and has a wide range of... See more

Company replied

Rated 4 out of 5 stars

I definitely recommend this company. Quick response from the customer support team, good packaging. The only thing I didn't like is the absence of tracking information immediately after my order, it w... See more

Company replied

Rated 5 out of 5 stars

Great customer experience. They agreed to consider my 10% coupon code for new customers after placing the order.It is the first time that a brand has accepted this, it's a very nice commercial gesture... See more

Company replied

Company details

  1. Gift Shop
  2. Decoration and Interior Design Store
  3. Jeweler
  4. Watch Store

About Armando Poggi

Written by the company

Armando Poggi, il lifestyle fiorentino.

Oltrepassa le vetrine su cui si specchia il duomo di Firenze, entra nella bottega che fu di Donatello e vivi un emozionante viaggio nel design e nella gioielleria contemporanei. Abbiamo selezionato e portato online l’eccellenza del Made in Italy e dei migliori brand internazionali.

Rivivi a casa le sensazioni dello shopping per le strade di Firenze e scopri l’intramontabile stile fiorentino.

Il nostro sogno è da sempre quello di arredare la tua casa e di dare luce alla tua personalità con gioielli su misura. Da più di 86 anni ricerchiamo la bellezza e la sua varietà, per valorizzare la tua.

Dal 1936 Armando Poggi ti offre porcellane, ceramiche, oggetti di Murano e moltissime altre idee regalo Made in Italy. All'interno del nostro negozio di via Calzaiuoli, proprio davanti al Duomo puoi trovare uno shop in shop Pandora e un ampia selezione di gioielli e orologi dei brand internazionali e fashion di tendenza. Scopri di più anche sul nostro shop online www.apoggi.com dove potrai scoprire oltre 9.000 articoli per tutte le occasioni regalo. Regali aziendali, lauree, compleanni, battesimi, cresime, comunioni e tanto altro ancora. Ancora indeciso? Fatti consigliare da un nostro personal shopper su Whatsapp +393347264747

Qualità

Il prestigio della qualità dal 1936

Il prestigio della qualità dal 1936
Un negozio che rende unica Firenze, dove tutto si esprime solo attraverso la qualità.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Love it

I bought two pandora charms online and they arrived very quickly at Greece!!!

18 September 2025
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Reply from Armando Poggi

Hello Nika, thanks for leaving this lovely review, looking forward to have you again on our website! Laura | Armando Poggi

Rated 5 out of 5 stars

Perfect transaction

Perfect transaction. Very professional dealer, but still very friendly with customers. Highly recommended. Thank you so much.

18 July 2025
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Reply from Armando Poggi

Thank you, Dennis! We truly appreciate your kind words. It’s always a pleasure to know our efforts to provide the best service and products are recognized. We look forward to welcoming you back to our store soon!

Rated 5 out of 5 stars

All Perfect

Many thanks for the quick solution and fast shipment

24 March 2025
Unprompted review
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Reply from Armando Poggi

Dear Alejandro,

Thank you so much for your "All Perfect" review! We're delighted to hear you were pleased with the quick solution and fast shipment. Your satisfaction is what we strive for!

Best,
Donatella Pezzoli - Armando Poggi Team

Rated 4 out of 5 stars

Very good

Very good, thank you so much

24 January 2025
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Reply from Armando Poggi

Thank you so much for your kind words! We're thrilled to hear you had a great experience. Your satisfaction means a lot to us, and we look forward to serving you again in the future.

Best regards,
Armando Poggi

Rated 5 out of 5 stars

I am pleased with my order

I am pleased with my order! The staff helped me throughout the purchasing process, answering all of my questions quickly and informatively.

Highly recommend!

1 November 2024
Unprompted review
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Reply from Armando Poggi

Hi Julie,

Thank you so much for your kind words! We're thrilled to hear that you were pleased with your order and that our staff was helpful.

We strive to provide excellent customer service, and it's always great to hear positive feedback.

Thank you again for your support!

Best regards,
Donatella
Armando Poggi | Firenze

Rated 5 out of 5 stars

Great Quality and Excellent Customer Service

The quality of my purchase was very good and the customer service was excellent. I would not hesitate to shop online again at Armando Poggi (apoggi.com).

22 September 2024
Unprompted review
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Reply from Armando Poggi

Dear Gino,

Thank you so much for your fantastic review! We're thrilled to hear that you were impressed with both the quality of your purchase and our customer service. It truly means a lot to us that you had a positive online shopping experience at Armando Poggi (apoggi.com).

We strive to offer exceptional products and support, so your feedback is incredibly valuable. We look forward to welcoming you back again soon!

Sincerely,

A presto!
Donatella
Armando Poggi | Firenze


Rated 5 out of 5 stars

Perfect delivery

31 July 2024
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Reply from Armando Poggi

Thank you for your kind words! We're thrilled to hear that your delivery was perfect. If you ever need anything else, we’re here for you!

Best regards,
Donatella
Armando Poggi | Florence

Rated 5 out of 5 stars

Great customer service and returns

Great customer service and returns

12 July 2024
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Reply from Armando Poggi

Hi Elain,

Thank you so much for your kind words! We’re delighted to hear that you had a great experience with our customer service and returns. We’re always here to help, and we look forward to assisting you again in the future!

Best regards,
Donatella Armando Poggi Team | Florence

Rated 5 out of 5 stars

excellent visit

excellent visit
excellent help with buying on line

11 July 2024
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Reply from Armando Poggi

Hi Margret,

Thank you for your kind words! We're delighted to hear that you found our online buying help excellent. We strive to replicate the same welcoming atmosphere online that our customers enjoy in our store on Via Calzaiuoli in Florence, which has been open for over 90 years.

Best regards,
Donatella
Armando Poggi | Firenze

Rated 4 out of 5 stars

Good excepting delivery service. I will think twice next time

Very good experience excepting GLS delivery service wich asked for authorisation to leave the package in a hidden place of my House. For the paid price 19,90 €, the value of the order, this is not serious !

6 May 2024
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Reply from Armando Poggi

Dear Catherine, thanks for the 4 stars and positive feedback! We are happy that you enjoyed your shopping experience and we are going to report to GLS delivery about this matter, (we unfortunately do not have control over this specifics but we are glad to know everything from our customers).

Armando Poggi Team

Rated 5 out of 5 stars
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Reply from Armando Poggi

Thank you so much for your positive feedback! We are happy that you enjoyed our customer service and shopping experience. We hope to have you soon as our client again,

Armando Poggi Team

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