GREAT EXPERIENCE!! Wonderful Helper “Ben”.. Fast responsive time.. Very professional! questions i asked, were precisely answered.. Issues had arisen at some point, But he definitely fixed all the issu... See more
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Apex Hosting's mission is to be the leader in hosting Minecraft servers through dedication to customer support and education.
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i will always love apex hosting support team, they are fast and reliable unless at&t <3 also thank you Eduardo for the help

Reply from Apex Hosting
I rarely have server issues, and even the AI helper on the website is good for most issues. So far, there are still always human experts if you need one to troubleshoot anything, and they're always professional and eager to help!

Reply from Apex Hosting
tech assistance would get 100 stars if possible. they are courteous and patient every time. i have had issues that they have walked me through and gone above and beyond everytime to ensure i am all set. for those just learning the process and new to hosting this is the one to choose.
thanks for everything team, 100 stars

Reply from Apex Hosting
Marco was great and helpful, solved the issue in under an 30 min and has a cool profile picture.

Reply from Apex Hosting
any time I've had a problem the staff have been nothing but helpful and actually get stuff done

Reply from Apex Hosting
Not vary good so far no support no help no response

Reply from Apex Hosting
I love apexhosting and have been using them for all my minecraft servers for the past year. All of their support staff are great and resolve problems easily! Thank you for your service!

Reply from Apex Hosting
William Oaks helped me for over a hour of trouble shooting in making my custom mod set for a server. All of their advice was insightful and direct, which actually made the process so much easier to follow.

Reply from Apex Hosting
The previous night I bought a server, and tried uploading my world I made with my wife (LAN Play). I work a 24/7 on call job. So she can only play when im home. So we played for almost a week and got far in a new world. Didnt want to restart so we got the server so she can access it without me online. From here it all went downhill. I was chatting with the AI bot and it was giving me directions. It felt as if I was making the problem worse. I finally gave up after 4 hours of trying to figure this out.
Fast forward to the next day. I jump back in and ask to talk to a human. Bryan got it fixed and my world uploaded within 20 ish mins. The only thing i had to do was provide a generate service pin and he took care of everything else. The only thing i would say could be better about the whole thing is that the response time could have been slightly faster or atleast explain that you are looking into it and for me to patiently wait. other wise 10/10

Reply from Apex Hosting
Friendly and helpful staff that did not waste a moment in making sure that my server was up and running!

Reply from Apex Hosting
I get myself into the most crazy things and their support team always gets me out of it. Marco was the most recent victim and I apparently really made a mess of things because he spent quite a while trying to fix it all. but as always, i'm back up and running and the entire thing was smooth and fast.

Reply from Apex Hosting
JUAN L. WAS THE GOAT MY MAN HELPED EVEN THO IT WAS A SIMPLE ISSUE HE WAS GOAT OF ALL GOAT HE DESERVES ALL THE GLAZE

Reply from Apex Hosting
very helpful especially and really nice Customer support! always help ful and helps me no questions asked

Reply from Apex Hosting
Over all, this is the best hosting company I've ever used. Support is patient even when I'm not :D

Reply from Apex Hosting
Flawless and easy. On the rare occasion that something happens yo need help with, like cross-play incompatibilities.... The team are always there to help when you need them and they solve any issues pretty much instantly. Makes it really easy because I have no idea what I'm doing. More pricey than most other hosts but way more user friendly.

Reply from Apex Hosting
Daniel was amazing! I was having issues with my server not connecting and letting me in. Got in touch with support and he helped me immediately get everything fixed in no time! Was very patient the whole time that I was going through to find the correct mods I needed.

Reply from Apex Hosting
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