apexmediasol.com Reviews 

163
TrustScore 1.5 out of 5

1.6

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the service, reporting that the company charged for services that were not delivered or yielded no results. Reviewers frequently encountered issues with payment, including unexpected charges and high prices for the perceived quality of service. Customer service was widely criticized for being unhelpful, rude, and unprofessional. However, some customers also noted positive experiences with specific staff members, highlighting their patience, helpfulness, and professional communication.

What people talk about most

Service

Customers had negative experiences with service, with many reporting unexpected billing practices and... See more

Staff

Customers consistently note ambiguous experiences with staff, with many reviewers reporting negative... See more

Payment

People report negative experiences with payment, citing unexpected transactions and recurring charges despite... See more

Price

Users describe negative interactions with price, often citing high and unexpected costs for services.... See more

Customer service

Consumers find customer service to be a source of frustration, with many reporting rude and unhelpful... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I paid these people over 4000 and its been 7mths, I feel they have done nothing. They call me monthly tell me things I need to do and then nothing. Honestly its a joke. Thanks Sonja Halstead, Realtor... See more

Company replied

Rated 1 out of 5 stars

SCAM. They tell you they are with a company called voice media solutions! They are trying to sell you a product that is IMPOSSIBLE to cancel and offers nothing. It is a scam call center operating out... See more

Company replied

Rated 1 out of 5 stars

Would give less than one star if it let me. Complete waste of money, lies, and unauthorized transactions taken from my account. I contacted them to complain and once they knew I was complaining about... See more

Company replied

Rated 1 out of 5 stars

This is a completely dishonest company. Charging hundreds of dollars for services that they do not render. They also give you an extremely hard time when you’re trying to cancel, including one of thei... See more

Company replied


Company details

  1. Internet Marketing Service

100% Satisfaction Guarantee – Media Solutions of Nebraska

Love your results or we work FREE – Media Solutions of Nebraska

At Media Solutions of Nebraska, your complete satisfaction is guaranteed — 100%. Media Solutions of Nebraska proudly stands behind every single marketing campaign we run for small and medium-sized businesses across Omaha, Lincoln, Council Bluffs, and the entire state of Nebraska. If you are not absolutely thrilled with the results delivered by Media Solutions of Nebraska within the first 60 days, Media Solutions of Nebraska will keep working for FREE until you are. No questions asked. That’s the famous Media Solutions of Nebraska “Results or It’s Free” Guarantee. Whether Media Solutions of Nebraska is running your Omaha SEO, managing your Google Ads, building your new website, handling social media marketing for your Nebraska business, or producing professional videos, you are protected by the strongest guarantee in Nebraska marketing. Media Solutions of Nebraska has helped hundreds of Omaha and Nebraska businesses dominate Google, explode their leads, and grow revenue — and Media Solutions of Nebraska is so confident we can do the same for you that we put our money on the line. No long-term contracts. No hidden fees. Just real, measurable growth for your Nebraska business — or Media Solutions of Nebraska keeps working at zero additional cost. Choose Media Solutions of Nebraska and partner with Omaha’s most trusted, highest-rated marketing agency serving small and medium-sized businesses throughout Nebraska. Media Solutions of Nebraska — Omaha-based. Nebraska-proud. Results guaranteed.

Contact info

1.6

Bad

TrustScore 1.5 out of 5

163 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 69% of negative reviews

Typically takes over 1 month to reply

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1.6

All reviews

(163)

62 reviews in the last 12 months

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Rated 1 out of 5 stars

Fake Billing

The company did not work with me and therefor did not produce the product they expressed. Internally extended the contract and created additional cost. Eight months later Apex notified me of the additional cost and outstanding billing with no explanation of why no billing or email notices of the outstanding bill by their account took 9 months to notify me. In the event I would not pay these additional cost I've been threaten with never closing my account and reporting to the credit bureaus.

20 October 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hello Debra,

Thank you for taking the time to share your concerns. I see that there were multiple attempts to reach you regarding your account and that there were some misunderstandings around the billing and onboarding process. We want to ensure clarity and transparency, which is why our team attempted to connect several times and ultimately closed your account per your request.

We appreciate your feedback and are glad we could follow up regarding your review. Please know that your input helps us improve our processes and client experience.

Rated 1 out of 5 stars

The BAIT & SWITCH was Stunning

The BAIT & SWITCH was Stunning. Must be criminal.

20 October 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hello Jonathan,
We appreciate you sharing your experience. Our goal is always to provide transparency around our services and pricing. We’d be happy to review your account directly, clarify what was included, and address any concerns you have. Feedback like yours helps us refine our communication and support for all clients.

Rated 1 out of 5 stars

Very piss poor

Very piss poor , not professional. Living in a bubble. I spoke to these people and it seems the whole culture of this company is piss poor starting from the CEO.

20 October 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hello,

Thank you for sharing your perspective. We take feedback seriously and strive to ensure professionalism at every level of our company. We’d be happy to connect directly to address any concerns and provide clarity on our processes. Constructive insights like yours help us improve how we operate and support our clients.

Rated 1 out of 5 stars

I was contacted and made promises on…

I was contacted and made promises on getting more calls to my business. I have paid them over $1000 and have not received one call as of 10/16/25 . A lot of promises and no substance.

16 October 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hello Tommy,

Thank you for sharing your experience. We understand how important generating leads and calls is for your business, and we regret that your expectations weren’t met. Our team is happy to review your account directly, clarify the work completed, and discuss any next steps to help you move forward. Feedback like yours is valuable in improving how we communicate and support our clients.

Rated 1 out of 5 stars

APEX Media Solutions is a SCAM!!!

APEX is a scam. They promise to get you on the first page of Google and after 6 months they didn't even get me on the first 10 pages. They start out with selling you on voice search. They didn't get me on voice search either. They were quick to charge me every month though. This company is a racket. They have also lost their Google partnership. Do not do business with Apex Media Solutions, beware, they are a scam!!!

26 January 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hi Drew,

We understand your frustration and appreciate you sharing your experience. Our team always aims to provide transparency around what our programs include and realistic timelines for results. We regret that your expectations weren’t met and are happy to review your account directly to clarify the work completed and any next steps. Your feedback helps us improve how we communicate and support clients.

Rated 1 out of 5 stars

Is is a SCAM SCAM SCAM

12 May 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hi Fernando,

We hear your concern and take feedback like yours seriously. Our team strives to provide clear guidance and support to all clients, and we always encourage anyone with questions or concerns to reach out directly so we can address them.

If there’s anything specific you’d like us to review regarding your account, we’re happy to connect and clarify.

Rated 1 out of 5 stars

They never show up for Zoom meetings

They never show up for Zoom meetings. Constant email reminders but a no show 4 times. Suck your money up like a vacuum. I refused to pay the $199. Overpriced for no customer service and support. Stay away. Don't talk to them. Don't mention their name. A half-ass company with poor performing employees.

24 September 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hi Larry,

We hear you and appreciate you sharing your perspective. It’s clear that the missed Zoom meetings and lack of timely communication caused frustration, and that’s not the experience we want any client to have.

Our intention is always to provide clear scheduling, support, and guidance for all services. We’d be happy to review your account directly, go over any missed appointments, and clarify what has been completed so far. Feedback like yours is invaluable in helping us improve how we serve clients, and we appreciate the insight.

Rated 1 out of 5 stars

Although I want to give a shout out to…

Although I want to give a shout out to Danielle who worked with me for the last couple months. Prior to that I had multiple account managers that came and went and there were a few months in the beginning that I had no one reach out and I had to reach out to them. I have tried to cancel this subscription ahead of the contract committment via email and still was charged and when I called to followup on the charge and definitively cancel I was given a run around that even though I cancelled in the correct amount of time, my verbaige was unclear when I used the word "requesting,,, my sub be cancelled". Apparently a request is not clear enough for them. The support person was rude and insisted that the only way I could cancel is if I talked to my account manager who was not available at the time. Again, Danielle was amazing, Apex is lame!!
run for the hills.

24 September 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hi Ryan,

Thank you for sharing your experience. We’re glad Danielle was able to provide support and make a positive impact, and we sincerely regret that your initial interactions and the cancellation process did not meet your expectations.

Our goal is always to provide transparency around account status and billing, and we want to ensure clients fully understand how to navigate cancellations and service terms. We’d be happy to review your account directly, clarify any outstanding issues, and answer any remaining questions. Feedback like yours helps us improve how we communicate and serve our clients.

Rated 1 out of 5 stars

Im not happy with This company is a…

Im not happy with This company is a scam whatever they say is not thru they just want your money

12 June 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hi Mario,
We hear your concerns and understand how upsetting it can feel when expectations aren’t met. Our intention has always been to provide clarity and support for your business, not to cause frustration. We want to make sure you have a clear understanding of what has been completed, what’s in progress, and any steps needed on either side.

We’d be happy to connect directly to review your account, answer questions, and clarify the services provided so you have a full picture. Feedback like yours is important, and we appreciate the opportunity to address it.

Rated 1 out of 5 stars

A-1 Painting

Make a long story short the company is just too slow for me. They talked a good game. They did a little tweet around with my own website my website not this. I never got any calls so many customers I never got any interest going on four months voice activation pay for that in full $300+ something never got any calls. I had customers try to voice activation with Alexa Siri Never got me placed in the position. They claim I was gonna be placed in. Oh you gonna be number one number two number three in your area how long I gotta wait I’m not waiting a year or two years and keep paying you guys. They just too slow. My business is faster than there business. They got all the geniuses they got all algorithms all people over there supposed to be smart and my business is moving faster than that business. Why do I need them? I’m getting two and three phone calls a week for my own business and and they ain’t providing me with nothing that’s 16weeks. I got over 20 to 30 phone calls my own business on my own method they’re getting me nothing I don’t need to pay them. They promise a lot the sales people promised big talk But it don’t happen. I’m still 60 web pages back when you google so what are you doing? You’re doing nothing. This is the second company fired Pro page now apex media I’m not trusting none of these guys anymore. None of them. I’m looking for somebody local. Don’t have no out-of-town people whoever you dealing with find somebody in your city where you can drive up to the site drive up to the address drive up to the business and work with them these online companies as far away not in your town, leave me alone they liars they don’t tell you it’s gonna take a long time while they collecting money every month

21 September 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hello,
Thank you for sharing your experience. We understand that the process has been confusing and time-consuming for you, especially regarding GMB access, documentation, and scheduling. From our side, we’ve been actively following up on the appeal, gathering the necessary documents, and setting appointments to move things forward, but it seems there was miscommunication and frustration along the way.

Our goal has always been to get your listing fully optimized and to provide guidance with SEO and website improvements, but we recognize that the pace and back-and-forth may have felt overwhelming. We also want to clarify that the delays weren’t due to inaction but were often related to pending client documentation or third-party access issues.

We appreciate your patience and feedback. If you’re willing, we’d like to connect directly to walk through what has been completed, outline next steps clearly, and address any remaining questions you have. Our aim is to ensure you feel supported and that your business is properly set up for visibility and growth.

Rated 1 out of 5 stars

Scam company do not work with them

Scam company do not work with them. They will take your money and you wont be able to contact them back about canceling your subscription.

10 September 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hi Jason,

Thank you for sharing your feedback. We understand how important it is to feel supported and informed when working with a service provider. Our goal is always to provide transparency and clear guidance on our programs.

We’d be happy to connect directly to review your concerns and clarify any outstanding questions. Feedback like yours helps us improve how we communicate and support clients, and we truly appreciate you taking the time to share your experience.

Rated 1 out of 5 stars

Scam call center operating under different names

SCAM. They tell you they are with a company called voice media solutions! They are trying to sell you a product that is IMPOSSIBLE to cancel and offers nothing. It is a scam call center operating out of pompano/deerfield beach operating under the names glide/azure/synergy. If you get a call for anything having to do with Amazon Alexa or Siri or google voice for your business HANG UP. YOU ARE BEING SCAMMED.

5 September 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hello Kyle,

Thank you for taking the time to share your experience. We understand how important it is for business owners to have clear, transparent information about services, and we regret that your interaction left you feeling misled.

We’d be happy to connect directly to clarify any questions about our programs and ensure there’s a clear understanding of what our services include. Feedback like yours helps us improve how we communicate with and support our clients, and we genuinely appreciate the insight.

Rated 1 out of 5 stars

Apex Media is a scam. RUN.

Apex Media Solutions is a complete scam. They billed me for months, on a one time payment, and the only thing they ever did was write one Google business post. That’s it. Meanwhile, they hammered my card six times with duplicate $199 charges, totaling over $1,200, all while delivering zero leads, zero new customers, and zero real visibility. Every bit of progress my business has made came from my own effort, not from Apex. They sell “Premium Directory Subscriptions” and “marketing services,” but in reality they just recycle your own content and bill you over and over. Trying to cancel or get a straight answer from them is impossible. Apex Media Solutions = predatory billing + empty promises. If you’re a small business owner, don’t make my mistake — keep your money, and stay far away from these crooks. I used chat GPT to write this, since I don't have the words to express my frustration with these people. As of about 5 minutes before writing this, I have filed a complaint with the BBB, as I warned my "agent" Dexter over a month ago I would if I hadn't received my refund. From July 9th to today, sep 9th, I've received one Google post from APEX that even Google is telling me that nobody saw.

9 July 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hello Travis,
Thank you for sharing your perspective. We take feedback seriously and want to clarify that our goal is always to provide structured services with measurable outcomes. We recognize that our processes may not have aligned with your expectations, and we appreciate you bringing this to our attention.
We’re happy to connect directly to review your account, clarify the work that was completed, and answer any remaining questions. Feedback like yours helps us refine how we communicate and support our clients.

Rated 1 out of 5 stars

SCAM

Biggest scumbags around. Will not stop spam calling me twenty times a day. The owner is a true tool and very unprofessional. Contacted BBB to get them shut down.

22 August 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hi John,

Thank you for sharing your experience. We take concerns like yours seriously and regret that our communication caused such frustration. Our goal is to maintain professional and helpful contact with all clients, and it’s clear we fell short in this instance.

We’d like the opportunity to review your situation directly and ensure that any unwanted communications are addressed. Feedback like yours helps us improve our processes, and we truly appreciate your insight.

Rated 1 out of 5 stars

Terrible

Terrible! They want more money when they couldn’t college one thing. No help at all! $600 and couldn’t even get Google listing up. Do not hire these people!

29 August 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hello Paul,

We appreciate your feedback and understand your frustration. It sounds like there were expectations around getting your Google listing fully optimized, and we regret that it didn’t meet your timeline. Our process often involves multiple steps to ensure listings are verified and compliant with platform standards, which can sometimes take longer than anticipated.

We aim to provide clear guidance and support throughout the process and would be happy to review your account directly to clarify what was completed and address any remaining concerns. Your insight is valuable as we continue to refine how we support our clients.

Rated 1 out of 5 stars

This is a completely dishonest company

This is a completely dishonest company. Charging hundreds of dollars for services that they do not render. They also give you an extremely hard time when you’re trying to cancel, including one of their sales people trying to tell me they would get in big trouble if I canceled! Once I did finally get the services canceled they removed my entire presence from Google even what I had created for myself. Do not use this service.

28 August 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hello Nicole,
Thank you for sharing your perspective. We understand that canceling services mid-process can be disappointing, especially when the improvements we were implementing were still underway. Once your account was canceled at your request, all ongoing work and optimization stopped, which can naturally impact visibility and online presence.
Our goal is always to provide transparency and guidance, and we strive to complete each step of the process carefully to avoid issues being flagged. We’d be happy to discuss your concerns directly, review what was completed, and clarify the expected outcomes. Feedback like yours helps us improve how we communicate and support our clients, and we truly appreciate the insight.

Rated 1 out of 5 stars

Would give less than one star if it let…

Would give less than one star if it let me. Complete waste of money, lies, and unauthorized transactions taken from my account. I contacted them to complain and once they knew I was complaining about their bait and switch operation they wouldn’t take my calls anymore. Do Not Use This Service

23 June 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hello Mike,

Thank you for sharing your experience. We understand your concerns regarding billing and service access. Our records show that we worked to gain access to your GMB listing, assisted with setup steps, and scheduled follow-ups to address any issues. Multiple attempts were made to coordinate directly, including discussions with your spouse, and we offered solutions to help manage the account and optimize your listings.

We encourage you to reach out directly so we can clarify any remaining questions and ensure your concerns are fully addressed. Feedback like yours helps us improve communication and support for all clients.

Rated 1 out of 5 stars

Yes this company is a SCAM

Yes this company is a SCAM. They don't actually do any work and every meeting is a waste of time. I could go on for a while about the stress they caused me. Long story short, they refused to refund us so we challenged the charges with our credit card company who did an investigation. Apex told the credit card company that we were satisfied customers and sent them a form saying so with my forged signature. We got our money back. I suggest everyone else do the same. The good reviews are clustered after bad reviews...what does that mean?...fake reviews

1 March 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hello Jeff,

Thank you for sharing your feedback. We understand that there were concerns regarding the scheduling and completion of your appointments, as well as communication about the services provided. Our records show that multiple appointments were rescheduled and completed, including onboarding, competitor analysis, and Rev Gen support. We also provided guidance on optimizing your online presence, including GMB access and campaign support.

We encourage you to reach out directly so we can review any remaining questions, clarify the work that was completed, and ensure your concerns are addressed. Feedback like yours helps us improve how we communicate and support all clients.

Rated 2 out of 5 stars

I paid these people over 4000 and its a joke

I paid these people over 4000 and its been 7mths, I feel they have done nothing. They call me monthly tell me things I need to do and then nothing. Honestly its a joke. Thanks Sonja Halstead, Realtor

18 August 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hi Sonja,

Thank you for sharing your perspective. We understand concerns around results and the guidance provided, and we want to clarify that our goal is to give clients the tools and support to manage their online presence effectively. We encourage you to reach out directly so we can review the work completed, address any remaining questions, and ensure your concerns are properly resolved. Feedback like yours helps us improve how we communicate and support all clients.

Rated 1 out of 5 stars

Totally useless and can't cancel

This company took our company's money and didn't deliver anything. They laughed when we said we wanted to cancel service and keep billing us without providing any service.

11 August 2025
Unprompted review
apexmediasol.com logo

Reply from apexmediasol.com

Hi Pennie,

Thank you for sharing your experience. We understand concerns around service delivery and billing, and we want to clarify that our goal is to provide clear guidance and support to help clients manage their online presence. We encourage you to reach out directly so we can review the work completed, address any remaining questions, and ensure your concerns are fully resolved. Feedback like yours helps us improve how we communicate and support all clients.

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