apebornfitness.com Reviews 

Ape Born's customer service is outstanding! The ab simulator I had been using developed a short after about 3 months, and the CSR had a replacement unit sent right away at no charge. The replacement unit works well. Nice not to have to deal with gel pads. Suggest that the waist band be manufactered in more than one size to fit various waist sizes, but folding the end over for a closer fit works well. Thank you.

I ordered my belt on the 1st of May. For whatever reason the shipper returned it to ape born. It is the 15th and after several inquiries, they have yet to reship my order. I'm starting to think that it is a scam

I recently bought the full shebang bundle with the ab stimulator wrap, the two leg ones and the two arms ones. WHAT A TREAT! I’ve been issued many of the usual silicone sticky disposable pad units from the VA for rehab use over the years and they always… well… suck. The pads don’t last and they fall off and all those wires! The wires everywhere! Geesh! The Apebornfitness products just simply work! They work in the way they advertise and are simple to use and maintain. Those sewn in patches that act as the usual silicone sticky pads do the same job but so much better and it’s all contained in the wrap! Fantastic!!
I did have a minor issue with a control puck that went a little crazy on the display flickering and not charging and one that I just could not snap onto the button nubs. Customer service was OUTSTANDING AND FAST to respond! They took care of me so much faster and better than almost any product CS ever has.
I can not overstate how much value you get with this product line up and how great the customer service it.
I’m incredibly happy all round.

Customer service was great. Just got mine yesterday so I haven't tried it yet but looking forward to seeing what it can do for me, if anything.

Delivery was pretty fast and it works extremely well. The only problem I had was I needed to have the extension straps. I contacted customer service and they took great care and gave me the help I needed. I highly recommend purchasing these stimulators.

I had purchased the facial muscle stimulator device and one happened to be faulty. Contacted customer service and they resolved my issue right away. I just received my replacement unit and it’s working fine. Thank you

Update 5/22
Final update; Apeborn finally responded to my email. Why they would respond to my review first stating they responded to me, before actually responding to me is absurd. Again, only care about saving face. They eventually did send replacement discs to me. Unfortunately exact same thing - only one the three worked. They clearly have a QC issue. It's apparent because the two discs that don't work have a sticker displaying "QC Passed 10" while the one that works, doesn't have a sticker! No response back after letting them know. Biggest mistake purchasing this from them. You live and learn and hopefully my mistake will prevent others from having to go through this too.

Update 5/10
Apeborn responded with a comment on this review apologizing and that they emailed me with next steps. This did not occur and is simply an attempt to save face. Very sad that you all continue to lie and don't hold true to your word.

Original Review
My experience started off rocky from the get go. First, though I received the product in a timely fashion, their website states it ships from the US directly. However, it clearly shipped from China based on their tracking information. After receiving the product, I was immediately displeased as it didn't feel like it was working. Either I have the strongest abs in the world or this thing was broken. It was the latter of course. Two of the three electrical stimulators didn't work, and barely had any pulse outputted. I reached out to support immediately and they were responsive at first and we got to the point where they said they would send me a replacement at no charge. And that was the last I've heard from them after reaching multiple times for updates over the past week. I now have a defective product, and don't know what to do next because they refuse to respond. I now have to open a case with my banking institution due to this fraudulent organizations inability to support their product. VERY disappointed and would NEVER recommend them to anyone. I advise everyone to stay away. As you can see from the reviews, there are lots of quality issues and it's a coin flip at best if they'll respond to you even though their site, also falsely, guarantees 100% customer satisfaction or your money back.

Apeborn has a great product that woks well in addition to your normal gym routine. I purchased the ab & Arm stimulators, and have enjoyed adding them in on days post gym where I want to lounge around and just take a relaxed approach to the day. The belt is easy to wear, and cycling through the different Modes is easy and a nice way to add variance into the stipulations.

I had my belt for about 3 months, and have pets- there was hair getting caught in the Velcro, and I reached out directly to the company to try to purchase a new belt. Their customer service was exceptional- they were quick to respond, and came up with a solution that exceeded my expectations.

Stimulators are amazing and even after my stimulator stopped working customer service was fantastic and is shipping out a new one to me free! Top notch equipment and service you can’t beat!

This is my second review on ApeBorn Stimulator as sure other reviews have caused confusion, some even accused it of being a scam which is foolish. Scams are after your money and you getting nothing and you certainly get the product you pay for here, so what is the confusion? People are after more then what they pay for and think technology and modern equipment replaces old fashion exercises they want a result without the hard work, its like wanting a job and its pay without doing anything and life is not just like that. These assist in weight loss and muscle activation and they do that, me I am 61 and still able to work out but not like I did in my 50s or 40s and even 20s and 30s was much better as age we can do nothing about.

I brought this Srimulator 3 weeks ago and do I think its worth it? Yes I do because it is intense and I am unable to reach the max intensity level of 19 on using this product, I have not been able to pass 5 on the arms and 10 on the abs meaning there is still further I can go, I start on the arms level 2 and every 3 minutes raise a level but I can't go to 6 because it feels to much, you get 20 minutes to work the further 3 levels, on the abs I start on 4 until I get to 10 then can't go any further yet. I do feel as if my abs and arms have been working maybe not as if I did a work out, but I also have resistant bands and they help but they not like old fashion weights, don't think anything can replace them but age makes it harder to use them.

So yes I think its unfair giving poor reviews because people expect to much, this set is better and more intense then any other Stimulators I brought even the AbFlex which was the best until this. The AbFlex as 99 intensity levels and different modes but it doesn't hit as hard as ApeBorn as I can reach all 99 intensity levels which I can't reach the 19 intensity levels this product have to offer, you say you want the truth and yet many making excuses because their expectations is they want something that does the work for them, even with this Stimulator your going to feel intense pain if you want improvements as there is no easy way, there is more then just exercise and stimulation for weight loss there is diet and other facts and to get it right you need order a balance not just relying on a single source, if your not going to do that it doesn't matter what you buy or the negative reviews you leave your not going to improve. These can assist and help but only if your willing to go forward and do what is needed. I am happy with my purchase and the only reason it got for star is I spent the first two sessions using the wrong controller on my Abs and couldn't understand why I could only get 3 levels on one of my arms and 5 levels on the other until I realised the controllers are different for the arms and abs which doesn't explain in instructions of set up and use. But once you know this then it works great as I felt little in my abs until I got it correct and used the correct controllers for the abs and arms.

APEBORN is a very reliable company that stands behind its products, and will gladly help the customer with a problem, if any of the equipment does not work properly. I have worked with Imroz,who works in the customer service department, and he has always helped me fix any problem with the equipment that stops working correctly. APEBORN truly puts the satisfaction of their customers above all other things. I highly recommend the company and its products.

I ordered a red light therapy cap. What I received was NOT the product they advertised on the website. It was a similar but a lower spec version. It had a different power button which was sewn in upside down and wonky. The instruction manual did not match the features of the cap (like 3 different modes, no mention of it in the user guide), and it did not have as many LEDS as advertised which is why I say its was a lower spec product. I contacted Apeborn asking to return the item and get a refund, they convinced me to give them another chance > they would send another Red light cap and this time it would be the correct one. I reluctantly agreed but since then they have totally ghosted me. No further updates, no replies to my emails to info @ customer services. I will have to claim back the money through my credit card. Obviously you should avoid this company- you might get a cheap replica/knock-off product from random factory in China (I saw where my hat came from).

Delivery outstanding. I paid and ordered 3 weeks ago in Europe.... avoid this product... they claim all these superstars but the point is they can't deliver. The process shitty and this company can't deliver to Europe in 3 weeks and offer no clear timeline. No refund available...... Be aware! Don't buy ever

2 out of 3 of the stimulation packs are defective. Yes the were new and have the "passed inspection" sticker on the back. The sticker should have read "slipped passed inspection". As for the 1 good stimulation pack that works I'm getting positive results. I felt ripped off for what a paid.

I did receive a reply from Ape Born after the previous paragraph posted stating they would replace the 2 defective devices. Once receive and the devices work, I'll add a few more stars to the review. Thank you again for your acknowledgement and quick response of this issue. For now I'm changing from a 2 star to 3 star. This device deserves a 5 for service. We'll see....

Was never delivered., after about 10 emails to them .., well, nothing happen . What a disappointment ., sure will never buy again ., waste of money, time and effort

First, I have to say that the customer service is fantastic! I had problems with the a belt but with a few emails a replacement was issued. Unfortunately, the second also was faulty; but once again the customer service came thru and a replacement was issued very quickly. The third time was a charm and the belt works fantastic, along with the arm bands. After having a gel pad stimulator, the apeborne system is great. It’s only been a short time, but I know this will have great results.

I ordered the ab belt and unfortunately it was faulty on delivery; I noticed after a couple of uses that one side didn’t work. I contacted customer services and after one or two questions they shipped me a replacement which arrived in good time; I found that they dealt with my issue quickly and I was more than satisfied.
Now I have been using a fully functional unit, the product itself is excellent as a supplement to my normal gym routine and I am feeling results.
As mentioned in a couple of other reviews, beware of hidden subscriptions!!!
Other than that minor issue I would recommend this product.

I had a small issue with my product. With in 24 hours they had placed a delivery order of a new one. Customer service was fast, easy and good to deal with. I love my product, didn’t want to go without.

The product is great. One of my arm bands stopped working , and after sending them a short video, they have replaced it free of charge. Their customer service is excellent.

Nothing but praise for this company.
After sales service, second to none. Very helpful throughout.
And the product actually works too !
(very rare)