apebornfitness.com Reviews 

567
•
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 529 reviews, reviewers had a great experience with this company. Customers frequently praise the noticeable physical results, noting that the muscle stimulators and therapy devices are extremely easy to use and effectively improve their daily routines. Consumers also appreciate the exceptionally responsive support team, explaining that replacement items for any defective parts are sent out quickly without any hassle. Some reviewers were not happy with the overall product quality, mentioning that items arrived defective or stopped working shortly after the initial arrival. Others also felt that customer support was completely unresponsive and unhelpful when trying to resolve returns or secure refunds for broken equipment.

What people talk about most

Product

Clients share ambiguous opinions on the product as reviewers praise the comfortable materials and effective... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the solid build and effective muscle... See more

Customer service

People report ambiguous experiences with customer service, as many consumers praise the responsive and... See more

User experience

Users describe positive interactions with user experience, highlighting how easy the device is to set up and... See more

Response time

Customers consistently note ambiguous experiences with response time, as opinions are sharply divided... See more

Reviews shaping this summary

Rated 3 out of 5 stars

2 out of 3 of the stimulation packs are defective. Yes the were new and have the "passed inspection" sticker on the back. The sticker should have read "slipped passed inspection". As for the 1 good... See more

Company replied

Rated 3 out of 5 stars

the product gave me great results while it worked. 6 months after i purchased the belt and arm package the belt stopped working unless i hold constant light pressure on the pod. i switched pods and go... See more

Company replied

Rated 5 out of 5 stars

I have been using this device and seen a major difference in such a great way. My AB stimulator stopped working and I was gutted. I reached out to Apeborn and showed them a video and they immediatley... See more

Company replied

Rated 5 out of 5 stars

I'm using apeborn for 4 month and result are incredible, I just love their product. Last few days I had issue with abdominal belt and support center was taking care about straight away. Just got confi... See more

Company replied


3.8

Great

TrustScore 4 out of 5

567 reviews

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Asks customers to review

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Replied to 68% of negative reviews

Typically replies within 1 week

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3.8

All reviews

(567)

537 reviews in the last 12 months

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Rated 1 out of 5 stars

Sizzling shock feeling, no contraction

Not only was I irritated by the upsell-Appaloosa when ordering, The product has more of a burning sensation than contracting. Imagine me putting a 9 volt battery on your tongue and letting it zap you. Even with the velcro as tight as I could get it, it was a painful situation with an inconsistent shock( on the lowest setting) I emailed and requested an address and instructions for returning for a refund. That was a week ago and I still have no address. They wanted to send me another unit in case that one was defective. I have been emailing them daily to get the address for a return with no success. Feels like they might be delaying the instructions until it goes past the 30 days or whatever they have as a time limit. They have stopped responding to me and I just want to return this product and get my money back. I’ll amend this review if they finally give me the address to return the item to.

12 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hello Frank,

Thank you for your feedback, and I’m truly sorry to hear about your experience. I completely understand how frustrating this must have been, especially after multiple attempts to reach us.

Please accept our sincere apologies for the delay in communication, this is not the level of service we aim to provide.

We have now sent a reply to your original email to ApeBorn Customer Service with the return details and next steps. Please check your inbox (and spam folder just in case), and let us know if you haven’t received it so we can resend it right away.

We’re here to make this right for you and appreciate your patience while we resolve this.

We truly value your feedback, and I’m committed to making this right for you.

Warm regards,
Joneza
Customer Success Specialist

Rated 1 out of 5 stars

Stay away from this company

Stay away from this company, I hadn’t even received my stimulator yet and they charged me a $31.49 elite membership, without even getting my seven day free trial package.
Ten to one— every person that has ordered the stimulator has been screwed over in charge that monthly fee without knowing it.
Like I said, I haven’t even opened my package yet. I don’t even know if this is a good/bad company. HOWEVER , right now this company has left an awful taste in my mouth.
I will definitely not recommend this to anyone and will tell everyone to stay the heck away from this company.
Jim

15 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi Jim,

Thank you for your feedback, and I completely understand how frustrating this situation must be for you. I’m very sorry to hear about the charge and the confusion regarding your trial period.

I’d like to personally look into your order and make sure any incorrect charges are refunded, and that your stimulator is delivered without any further issues. I’ve requested your contact information from Trustpilot, once you share it, I’ll be able to access your order and resolve this promptly.

We truly value your feedback, and I’m committed to making this right for you.

Jawad
Head of Customer Success

Rated 1 out of 5 stars

I took it upon myself to test this a…

I took it upon myself to test this a stimulator against the several others that I’ve used and I can tell you unequivocally beyond any showdowns of a doubt that. The Ape born ab stimulator is nothing more than an expensive version of a 20 dollar Walmart ab stimulator. I would say they sent me the exact same one that Walmart sends you, but in all seriousness the one from Walmart actually gave me deeper contractions, and better results.

17 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi Noneya,

Thank you for sharing your experience. I want to assure you that our product is outstanding, and I’m sorry to hear it didn’t meet your expectations.

If you’re facing any issues with your stimulator, I’d be happy to personally take a look at what’s going on and see how we can help you get the results you’re looking for. I’ve requested your contact information from Trustpilot, once shared, I’ll reach out directly.

We’re currently experiencing a significant increase in orders worldwide, and our support team is handling thousands of tickets. While we’re doing our best to respond to everyone as quickly as possible, delays can sometimes occur, which we sincerely apologize for.

We value your feedback and are committed to improving wherever we can.

Jawad
Head of Customer Success

Rated 5 out of 5 stars

Amazing product I bought 2

15 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi,

We’re so proud to have you as a loyal member of the Ape Born family! 💪 Congratulations on becoming a Brave Ape Born Athlete, and thank you for your support, it means the world to us. Enjoy your stimulators and keep crushing your goals!

Jawad
Head of Customer Success

Rated 5 out of 5 stars

Very good product

Very good product, have lost inch and half off my waste it’s been about three weeks.

2 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi Charles,

Thank you for sharing your results! We’re thrilled to hear you’re seeing progress and losing inches in just three weeks, that’s amazing. 💪 We’re proud to have you as part of the Ape Born family and can’t wait to see your continued success!

Jawad
Head of Customer Success

Rated 5 out of 5 stars

İm using this product for a week now...

İm using this product for a week now...
Well as known some Muskels on the body need time to get in good condition sofar i can say its an good product .

15 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi Volkan,

Thank you for sharing your experience!
You’re right, some muscles need time to adapt, and it’s great to hear that you’re already seeing that this is a good product. 💪 We’re proud to have you as an Ape Born Athlete and can’t wait to see your progress as you continue your journey!

Jawad
Head of Customer Success

Rated 5 out of 5 stars

I am very impressed with this product

I am very impressed with this product. It works as advertised. The belts stay in place and it is easy to use.

1 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi Miranda,

Thank you for your feedback! We’re thrilled to hear the stimulator is working exactly as advertised and that it’s easy to use. 💪 We’re proud to have you as an Ape Born Athlete and excited to see your continued results!

Jawad
Head of Customer Success

Rated 5 out of 5 stars

Very helpful with my lower back pain

Very helpful with my lower back pain. I was very satisfied with the lower back muscle stimulating for 10 minutes and the lower back pain I have daily is gone until I wake up the next morning.

9 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi Gene,

We’re so glad to hear the stimulator is helping with your lower back pain! 💪 It’s amazing to see how our Ape Born Athletes get relief and results with consistent use. We’re proud to have you as part of the Ape Born Athlete family!

Jawad
Head of Customer Success

Rated 4 out of 5 stars

Today

Today, 3/14/2026, I charged the stimulator and using it for the 1st time. I set it at level 7. I'm feeling the pulses. The pulses fan out on my abdomen. I don't know how I'll feel afterwards but I'll give an update later.

14 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi Gary,

Thank you for sharing your first session! It’s great that you’re feeling the pulses and starting your journey. 💪 We’re proud to have you as an Ape Born Athlete, and we can’t wait to hear about your progress as you continue using the stimulator!

Jawad
Head of Customer Success

Rated 5 out of 5 stars

The product is everything it advertises…

The product is everything it advertises to be! I have had it a few days and am exceptionally pleased!

14 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi Carrie,

Thank you for your feedback! We’re thrilled to hear the stimulator is living up to your expectations. 💪 We’re proud to have you as an Ape Born Athlete and can’t wait to see your continued success!

Jawad
Head of Customer Success

Rated 5 out of 5 stars

Experience knowing that I!was getting…

Experience knowing that I!was getting some good out of this. I love it!!!

13 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi Jim,

We’re so happy to hear you’re getting great results and enjoying your experience! 💪 We’re proud to have you as an Ape Born Athlete, keep loving it and keep up the amazing work!

Jawad
Head of Customer Success

Rated 5 out of 5 stars

The product is great

The product is great! I have purchased 2 others from amazon and they aren’t even close to yours. Ease of ordering, notifications and fast delivery. What else could you ask for

9 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi Robert,

Thank you for your support and kind words! We’re thrilled that you’ve noticed the difference with our product and services. 💪 We’re proud to have you as an Ape Born Athlete and can’t wait to see your continued success with us!

Jawad
Head of Customer Success

Rated 4 out of 5 stars

The stimulator itself works amazing...but

The stimulator itself works amazing! The spray bottle I received was broken. I've reached out twice to customer support with no response. Only reason why I didnt give 5 stars.

8 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi Matt,

Thank you for your feedback, and we’re really glad to hear that the stimulator itself is working well for you.

I’m sorry to hear about the issue with the spray bottle and the lack of response you experienced from support. I’d like to personally look into this so we can get it resolved & replace the bottle as quickly as possible.

I’ve just requested your contact information from Trustpilot so I can locate your order in our system. Trustpilot will send you a request to share your details with us, once you accept it, I’ll be able to access your email and make sure our team sends you a replacement right away.

We’re currently experiencing a significant increase in orders worldwide, and our support team is handling thousands of tickets. While we’re doing our best to respond to everyone as quickly as possible, delays can sometimes occur, which we sincerely apologize for.

As soon as I receive your information from Trustpilot, I’ll make sure this is taken care of for you.

Jawad
Head of Customer Success

Rated 5 out of 5 stars

Great product and great customer service!

I wouldn’t hesitate to recommend this company, as the product and customer service I received was stellar. I had an issue which was quickly and efficiently resolved much to my satisfaction. My husband says the Apeborn muscle stimulator really works and although he has only used it a short time, he feels like he is getting results already! Highly recommend!

12 March 2026
Unprompted review
Rated 2 out of 5 stars

Not recommended.

I had some issues with PayPal that were not apeborns fault but apeborn were helpful solving them. The device arrived quite quickly though it came from China not the USA as described. The device is too small, the straps don’t go all the way around my wife’s waist or my arms. I figured out that they can be daisy chained together to make it work but that means I can only do one arm at a time and the wife can only do abs or arms. There’s no description for the use of the spray bottle. When used at the highest level possible before it becomes painful and for multiple times there’s no sensation of having done any kind of workout whatsoever. I wouldn’t recommend this to anyone but I’m sticking with it in the hope it does eventually work to some degree.

6 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi Glen,

Thank you for taking the time to share your feedback and for mentioning that our team was able to help resolve the PayPal issue, we really appreciate that.

I’m sorry to hear that the product experience hasn’t met your expectations so far. I’d really like the opportunity to look into this more closely and help you get the best possible results from the device.

We’re also a rapidly growing company currently receiving a large number of orders worldwide, and our support team is handling thousands of requests. While we do our best to respond to everyone as quickly as possible, there can occasionally be delays.

I just made a request, If you could please grant Trustpilot to share your order number with us, I’ll personally make sure your case is reviewed and that our team helps you with setup guidance and possible solutions.

Jawad
Head of Customer Success

Rated 5 out of 5 stars

AB stimulator is real!

It took some playing around with the settings, but I got the desired level dialed in. I can feel the tightness in my abs just after 3 days of use.

9 March 2026
Unprompted review
Rated 1 out of 5 stars

Customer service and ab belt review

I ordered the next generation ab and arm stimulator and the arm bands are very intense the ab belt has a very low intensity i can do the highest mode and intensity. I have emailed the company at least five times and no response. Im very disappointed after reading the reviews I thought it was going to be a good product but I think I just was scammed buyer beware.

11 March 2026
Unprompted review
apebornfitness.com logo

Reply from apebornfitness.com

Hi Linda,

Thank you for sharing your feedback, and I’m really sorry to hear about your experience.

First, I want to assure you that you were absolutely not scammed. We’re a growing company that is currently receiving a very large number of orders from customers around the world, and our support team is handling thousands of tickets. While we do our best to respond to everyone as quickly as possible, there can unfortunately be occasional delays.

That said, your experience is important to us. I’d be happy to personally look into your case and make sure your emails are properly reviewed so we can help troubleshoot the issue or find the right solution for you.

If you can share your order number with us, I will make sure our team reaches out to you as soon as possible.

Jawad
Head of Customer Success

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