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APC Reviews 241,230

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TrustScore 4.5 out of 5

4.6

Shipping Company
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Review summary

Created with AI, based on recent reviews

Evaluating 61,971 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the delivery service for its punctuality and efficiency, often noting that parcels arrive within the specified timeframes and in good condition. Many people highlight the helpfulness and politeness of the staff, particularly the delivery drivers, who are often described as going the extra mile to ensure a smooth delivery. However, some customers were dissatisfied with the condition of their products upon arrival, citing damaged packaging and contents, especially for fragile items. A few other people also felt that delivery instructions were not always followed, with parcels occasionally left in unsuitable locations or without a knock on the door.

What people talk about most

Delivery service

Consumers generally express satisfaction with the delivery service, often highlighting promptness and... See more

Staff

Users describe positive interactions with staff, consistently highlighting their politeness, helpfulness, and... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and reliability.... See more

Product

Reviewers highlight ambiguous aspects of product. While some customers received their items in perfect... See more

Quality

Customers had ambiguous experiences with quality. While some reviewers reported that their items arrived on... See more

Reviews shaping this summary

Rated 5 out of 5 stars

APC made a delivery to me today. When the courier’s satnav directed him to the wrong street he did what most couriers often fail to do - which was to call me. Was able to direct him where he needed to... See more

Rated 5 out of 5 stars

Delivered on time by a very helpful delivery person - straight inside my door - which he didn't have to do. Not opened boxes yet, but outside packaging not damaged, so hopefully everything inside is... See more

Rated 5 out of 5 stars

The delivery arrived within the time it had been promised,and the courier was very pleasant and polite. He actually knocked on the door and handed me my parcel in person.(Not always the case! Thank yo... See more

Rated 5 out of 5 stars

Delivered to a neighbour (as I was out) which is per the notification I received. Perfect. Sharp contrast to other couriers who think a ‘delivery’ is simply throwing a parcel over my gate.

Company details

  1. Shipping Company

Written by the company

The APC is a Nationwide Parcel Service delivering parcels across the UK with speed and reliability, making it a trusted choice for both businesses and individuals. Whether you’re sending a single package or managing regular shipments, you can count on a smooth and dependable service every time. Send your next order with confidence.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

241K reviews

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Rated 3 out of 5 stars

Would be everything OK

Would be everything OK, but I asked to leave at the shed, which I never had a problem with other companies, and they left near the doors, which anyone can take it. I had to drop all my works and run to pick up my delivery before anyone else took. And they stated porch, which I don't have, so in the photo you can see that it was left near the door, more then 100 pound worth of delivery. Disappointed.

22 May 2026

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