Apartment list sent a invoice to my apartments for a apartment that they did not help me find. I found my apartment through FindMyNextApartment. Apartment list sent a invoice to get paid for finding t... See more
Company replied
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I think it’s a great concept but I REALLY don't like that they sent viewing requests through to apartment buildings that I liked. I had ZERO knowledge that that is what they do. Now all these places... See more
Company replied
We got multiple emails from Taylor that there were units available at this apartment complex and listed times available. We tried calling the apt complex and finally went over there, there were no uni... See more
Company replied
Pros: found legitimate rentals that met my criteria Cons: Relentlessly spammed me with emails suggesting apartments which have obvious dealbreakers: way above my budget, or banning pets. Criteria... See more
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Company details
Written by the company
At Apartment List, we’re on a mission to find every renter a home they love and the value they deserve. As the fastest-growing online rental marketplace in the US, our platform takes the time to understand your preferences and seamlessly surface your perfect match. Say goodbye to endless lists of properties and hello to apartments specifically curated to your wants and needs. After all, you shouldn’t settle on your next home – you should love it! To date, we’ve helped nearly 1 million families find a home they love, and we’re just getting started.
Contact info
575 Market Street, Suite 721, 94105, San Francisco, United States
- info@apartmentlist.com
- apartmentlist.com
1.6
Bad
384 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 73% of negative reviews
Typically replies within 1 month
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See how their reviews and ratings are sourced, scored, and moderated.
Highly recommended!!!
It was so much easier to find a nice apartment with their help. They have filters that work for anything you might be looking for, this makes the list very precise in showing you exactly what you’re looking for.
7 February 2022
Doing long distance search for move…
Doing long distance search for move from NJ to MN. Found app to be very helpful. App is easy to use and has the information we need.
7 February 2022
Apartment List has been very good for my business
Apartment List has been very good for my business. Very easy to use and just overall outstanding. I really have enjoyed using the site.
7 February 2022
way better than expected
6 February 2022
FUN!
This site is easy to use with great information that is organized well. It makes looking for an apartment fun!
6 February 2022
Excellent information
Excellent information. Up to date selected apartments according to my preferences.
6 February 2022
I have not used it
6 February 2022
Reply from Apartment List
Hi Kathy,
Thanks for letting us know. If you have any feedback once you do, please feel free to email feedback@apartmentlist.com and we would be happy to chat!
Warmly,
Olivia
Why I like my apartment complex
Apartment in great shape when I moved in. Things needing repair are worked on quickly. Manager very polite & professional. Grounds kept nice. Tenants are nice too.
6 February 2022
TOILET HAS COME AGAIN.
TOILET HAS COME LOOSE AGAIN.
WHY IS THE TRIM AROUND DOORS DONE WITHOUT CARE.
THE MAILBOX AREA LOOKS LIKE A TORNADO HAS HIT IT.
THE APARTMENT SIZE HAS BEEN MISREPRESENTED.
WASHING MACHINE DOES NOT PROPERLY.
5 February 2022
Reply from Apartment List
Hi Gerald,
I'm sorry to hear that you are having issues in your apartment building. I suggest that you contact your building manager for these issues. While we list properties on our site to help you find a home that you love, we don't actually own or operate those buildings. If you have any other questions, don't hesitate to email feedback@apartmentlist.com!
Warmly,
Olivia
Zero no one ever contacted me
5 February 2022
Awesome!
I am moving in about 6 months. But your selections have greatly narrowed my search to one neighborhood and about 5 buildings. Since I am doing this long distance during a pandemic, the help has been awesome. So much better than any other sites
4 February 2022
4 stars for now.
4 February 2022
I don't know if this is a part of "you…
I don't know if this is a part of "you " or the people who list the apartments but I'd rather see on line first what I'd pay for the place before I go "tour" the apartment. I know to some degree what I want and what I can pay for so don't want to get myself into a place I'll have to leave the next year when the rent is raised....
4 February 2022
I thought this would be more like…
I thought this would be more like Zillow and I would receive updates of new properties. I forgot I even had this resource
4 February 2022
Reply from Apartment List
Hi Ashley,
Thank you for the feedback! We send regular emails about price changes at properties that you have liked and suggestions for properties similar to ones you have liked. If you think you might have been unsubscribed, you can resubscribe to these updates in your profile! If you have any questions, don't hesitate to reach out to feedback@apartmentlist.com.
Warmly,
Olivia
Thank you for this amazing platform
4 February 2022
the apartment does not look anything…
the apartment does not look anything like it is posted in person
4 February 2022
Reply from Apartment List
Hi Ben,
I'm sorry to hear that! While we don't have control over the pictures that properties post, we never want our renters to feel deceived. If you would like to send this property to feedback@apartmentlist.com, we can engage with our Client Services team to get to the bottom of it.
Warmly,
Olivia
Timely postings and accurate according…
Timely postings and accurate according to my preferences
4 February 2022
Apartment list is a wonderful resource
Apartment list is a wonderful resource. It's helpful for both comparison 'shopping' and selecting the best choice based on location, amenities and affordability. What I especially like is the instant contact that one can make with the leasing offices and the pictures provided.
4 February 2022
Not good at all
If I could I would give it no stars because you got Brokers that are taking forever just to respond to anyone and I mean I'm trying to move seriously and it's taking forever just to get out of message reply or a viewing of the apartment so to be honest with you I would have to say 0
4 February 2022
Reply from Apartment List
Hi Kent,
I'm sorry that no one is getting back to you. If you would like to send any listings in particular to feedback@apartmentlist.com we would be happy to reach out to them on your behalf. Unfortunately, we don't have relationships with some of the smaller unit buildings that are on feeds, but for anyone we partner with directly we are more than happy to contact them!
Warmly,
Olivia
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