Aoeah Reviews 29,594

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 1,622 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service and the consistently fast delivery of their orders, often within minutes. Many consumers highlight the helpful and professional staff, especially the chat agents, who are available 24/7 and quickly resolve issues, making the overall experience smooth and efficient. People appreciate the quick response times and the clear communication, ensuring they receive exactly what they ordered. However, some people were dissatisfied with the order process, experiencing delays that sometimes extended to hours or even days, and in a few instances, not receiving all the items they purchased. A few other people also felt that customer service was unhelpful when issues arose, leading to frustration and unfulfilled expectations.

What people talk about most

Service

Users describe positive interactions with service, highlighting quick, professional, and efficient... See more

Delivery service

Consumers find delivery service to be positive, with many reviewers highlighting super fast delivery times,... See more

Staff

Reviewers highlight positive aspects of staff, often praising their professionalism, helpfulness, and quick... See more

Customer service

Customers generally report positive experiences with customer service, often highlighting helpful and... See more

Order

Clients share ambiguous opinions on order experiences, with some reviewers expressing satisfaction with quick... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I tried this platform because of the great prices compared to others. I've ordered 3 times and 2 of those they tried to deliver me partial orders without any explanation. Had to wait 30 minutes in c... See more

Company replied

Rated 4 out of 5 stars

I've done a few times to buy runes and gear for Elden Ring from Aoeah, and they always deliver super fastusually within 15, 30 minutes through their live chat coordination. It feels secure and strai... See more

Company replied

Rated 5 out of 5 stars

Transactions are fast and easy. Delivery time is good. Prices varies depending on demand but mostly reasonable. I've been using aoeah for 5 yrs now and I've never had any problems. I highly recommend.... See more

Company replied

Rated 5 out of 5 stars

delivery was extremely quick and did not feel rushed the person doing the delivery. Thier may be some sites a bit cheaper but here you know what your getting no disappointments.

Company replied


Company details

  1. Gaming service Provider
  2. Computer Accessories Store
  3. Game Store
  4. Internet Shop
  5. Video Game Store

Written by the company

AOEAH.com has been in operation for over 13 years, specializing in the sale of in-game currency, items, accounts, and more. The key factors that have sustained us through the years are our commitment to exceptional service, the most competitive pricing, and the fastest delivery times. These elements are crucial and have continuously driven us to improve and excel. We remain dedicated to these principles, striving to ensure that every customer enjoys a seamless and satisfying purchasing experience. Additionally, we offer an immediate refund policy. If you are dissatisfied, change your mind, or have any other concerns, you can freely contact us via our 24/7 live chat or email to explain your situation. We will do our utmost to address your needs promptly and efficiently.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

30K reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Everything went well excellent service…

Everything went well excellent service thank you so much 🩷

3 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

The communication and expedited delivery

The communication and expedited delivery

3 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Nice to deal with

Nice to deal with

3 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Super fast honest

Super fast honest. I was like wow.

3 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Great job

They are prompt and make sure you revive your items in full !!

3 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Always quick and smooth transaction

Always quick and smooth transaction. Great service

2 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

great service

great service, you always help with fast and good service. Thank you

31 May 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

delivery was extremely quick and did…

delivery was extremely quick and did not feel rushed the person doing the delivery. Thier may be some sites a bit cheaper but here you know what your getting no disappointments.

1 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Efficient

Efficient, fast and fantastic. Would recommend to anyone!

2 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Awsome Fast

2 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

They were quick and professional.

They were quick and professional.
Chat support was very forthcoming.
I have used them again since the first purchase and have been very satisfied.

1 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Fast and easy.

Fast and easy.

1 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 2 out of 5 stars

Giving a 2 because the customer service…

Giving a 2 because the customer service was great most of the time. Last order I waited over 2 hours for a delivery that has super low rolls.

1 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Dear Customer,

Thank you for your honest feedback, and we appreciate you acknowledging that our customer service has been great most of the time.

However, we are truly sorry to hear that your last order took over 2 hours to be delivered and that the item had low rolls. We completely understand your frustration, and we take full responsibility for the delay.

The main reason for the extended wait time is that Diablo 2 Resurrected has an extremely large number of servers. Due to limited delivery staff, we have to process deliveries server by server in sequence. Unfortunately, this means that orders on certain servers may take longer depending on where they fall in the queue. In your case, the wait time was around 2 hours — and we agree that this is not acceptable.

We are actively working to improve our delivery efficiency across all servers, and your feedback helps us prioritize where we need to do better.

Thank you again for your patience and for helping us improve.

Sincerely,
The AOEAH Team

Rated 5 out of 5 stars

Great and fast service thankyou

1 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 3 out of 5 stars

Card suspension

I bought 2 items at two different times for my Diablo 4 character.
During my first purchase a couple of days ago, I got the item after an hour or so. It was great. I got what I payed for.

Yesterday I tried to purchase another item but my cards got suspended (I tried it with 2 different cards).
Today I had to call my bank(Erste) and ask them to unblock the suspension. They told me the site was in their no-no list because it has a high level of suspicion of fraud.

You might want to change your name that is not as random as this (what is aoeah even mean seriously...), or do something about not being suspicious.

31 May 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Dear Customer,

Thank you for your feedback, and for taking the time to describe your purchasing experience in detail.

First of all, we’re very glad to hear that your previous purchases went smoothly and that you received a great products with fast service — that is exactly the experience we aim to provide for every player.

Regarding the issue you encountered with your new purchase, we understand how frustrating that must have been. As a platform, we attach importance of payment security and user experience very seriously. We were sorry to learn that your bank (Erste) has placed our website on a high-risk list. However, we would like to clarify that such situations sometimes arise from cross-border transactions or certain banks’ risk control strategies targeting specific product types (such as virtual items or game services), and do not mean that the platform itself is fraudulent. At the same time, our website has nearly 30,000 reviews, which shows that we have a large number of satisfied supporters. We have always operated legitimately and continue to work closely with our payment service providers to improve transaction approval rates.

As for your comment about our website name "aoeah" — we agree that the name is not very intuitive. We will seriously consider this as an important reference in any future brand upgrades. Thank you for bringing this up — your suggestion is very valuable to us.

We truly want to help resolve your unfinished purchase. If convenient, please feel free to reach out to us through our live chat in website (https://direct.lc.chat/17869560/2 ) or email adress(support@aoeah.com) , We can suggest alternative payment methods or try to complete the payment

Thank you for your honest feedback, and we wish you all the best.

Sincerely,
AOEAH Team

Rated 1 out of 5 stars

I didn’t get my 5 items

I didn’t get my 5 items, I’m waiting at the church #LAO260601BCD209C1 I got the clip of the trade that never happened

1 June 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Dear Kenpachi,

Thank you for your feedback, and I'm truly sorry to hear about the unpleasant experience you had.

To clarify, we did summon your item and dropped it in-game. It seems that due to network instability on either side, the summon may not have appeared as successful on your end.

We were not aware of the issue at the time, as we did not receive any message from you via online customer support or email. Therefore, we assumed the delivery was completed successfully.

We noticed that you have already filed a dispute through PayPal. If you would still like to receive the item, please cancel the dispute and reach out to our online customer support team(click chat now input your order number and email address then start the chat https://direct.lc.chat/17869560/2
If the live chat link is not work, please use google chrome browser to open it. Or you can contact me via the Email : manager@aoeah.com
). We will be happy to assist you.

If you no longer wish to proceed with the order, we completely understand and can offer you a full refund.

Please let us know how you would like to move forward. We truly appreciate your understanding and the opportunity to make things right.

Best regards,
The AOEAH Team

Rated 5 out of 5 stars

Good

Great experience

31 May 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Fast service

Fast service

31 May 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Got my item good service overall

I had some trouble, but that’s more me not seeing and picking the right realm (eternal vs seasonal), but support was great and I got my item in a very timely manner :)

31 May 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

Rated 5 out of 5 stars

Quick and easy transaction happy with…

Quick and easy transaction happy with service

31 May 2026
Unprompted review
Aoeah logo

Reply from Aoeah

Thank you so much for your wonderful 5-star review! We trully appreciate your support and glad you enjoyed your experience with AOEAH.com. Your feedback means a lot to us.

AOEAH Team

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