Anyvan 

BORDERING ON CRIMINAL!! A total shambles from beginning to end and ANYVAN's infrastructure is dire. They have no other method of contacting the service provider than you the customer, so when there's a problem (and believe me, that is HIGHLY likely and if you're VERY lucky there may only be the one, unlike me who had 2 full weeks of hassle and NO SERVICE WHATSOEVER!!) they have no way (nor desire it seems) to help you. The only thing I can say that I got for my paid up front money...despite the fact the website informs you that you don't have to pay in full until the job is completed but by the time you find this out, you’ve already parted with a £10 deposit...was wall to wall frustration. The whole set up was totally unprofessional from beginning to end. I opted to use 'Roger's Removals' of Blackpool...not the cheapest option but the one who pledged he could do the job on the day required...Parcelforce would have been cheaper in reality. In total I lost the £35 outlay plus the brand new microwave that was supposed to be delivered back to me, a return that I had already paid out on and had to write off in the end as a direct result of Anyvan and Roger's Removals failures. Fortunately Paypal refunded me the £10 that Anyvan charged me but refused to return, despite the disgusting treatment metered out by them. I will never, never, ever use this bunch of cowboys again and strongly recommend potential future users to think long and hard before investing into this set up...put a match to your banknotes instead...at least that way, you will have something to see for your actions and it's less painful than banging your head against the wall!!

I sold an item on Ebay and the buyer turned out to have been hacked. I was instructed by Ebay to cancel the sale and refund the purchase price to the buyer which I did. In the meantime I had arranged to have the goods delivered by Anyvan and paid a £34 deposit. The delivery did not proceed and Anyan won’t refund my £34. Its now held by them as a credit. Ok that’s fair enough if I’d cancelled the delivery for some other reason but because Ebay cancelled the purchase I’m now £34 out of pocket. I feel like I’m the victim here as the purchaser got a full refund from me.