AnyJunk Reviews 

7,176
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 353 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the simple online booking process, highlighting how easy it is to arrange collections and receive prompt updates. Furthermore, people consistently describe the teams as friendly, professional, and extremely helpful when clearing household items. However, some reviewers were not happy with scheduling issues, noting delayed arrivals and frustrating communication lapses on the day of collection. Some people also felt that the pricing structure was unclear, experiencing unexpected cost increases or higher rates than anticipated. A few consumers additionally mentioned difficulties with partial item collections or unexpected limits on what could be taken away.

What people talk about most

Service

Reviewers highlight positive aspects of service, praising the polite, helpful, and efficient teams. Consumers... See more

Staff

Customers consistently note positive experiences with staff, highlighting that the teams are punctual,... See more

Delivery service

Consumers have mixed experiences with the delivery service. Many people praise the punctual arrivals, helpful... See more

Booking process

Users describe positive interactions with booking process, highlighting how simple it is to arrange... See more

Price

Customers had ambiguous experiences with price. Some reviewers praised the cost as reasonable, fair, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had to wait all day and customer services couldn’t give me an eta but when guys came they were polite helpful strong and fast and I was very happy. Anyjunk Ltd weep you informed by email if confi... See more

Rated 5 out of 5 stars

Easy to book online. Good communication about confirmation of booking and on the day of collection, notified of the time slot they would be picking up. Text and email received when team were within... See more

Rated 5 out of 5 stars

Arrived on time. Corporate admin good. Cannot comment on pricing as do not have any comparison where tariff is concerned. All well but if I had to say on the downside is that a wee bit more care could... See more

Rated 5 out of 5 stars

Easy to arrange a collection for the next day. Email confirming who would be collecting the items with names and photos was really helpful and reassuring. Was notified before their arrival when they w... See more


Company details

  1. Garbage Collection Service
  2. House Clearance Service

Written by the company

Hungry elephant, likes to collect and recycle junk! Multi-award winning technology platform for bulky waste disposal, offering rubbish removal and skip hire UK wide for trade and homes.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

7K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(7,176)

331 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy with the service

Happy with the service. Two very helpful team members who removed what was required and also helped rearrange the room afterwards. Excellent

22 July 2026
Rated 5 out of 5 stars

Great service!

After a long, hot day’s work the guys who turned up to collect our sofa removed it from the living room in quick time and with no problem! We were very pleased (and relieved!) to see they could manoeuvre it out so easily.

24 July 2026
Rated 5 out of 5 stars

Our contact with Anyjunk was a positive…

WORTH CONSIDERING

Our contact with Anyjunk was a positive one.
Although the cost was higher than some local options it was worthwhile.
Communication with the company ahead of collection was good & the collection itself was smooth & efficient - paying an extra small sum to provide access inside to collect our item was invaluable.

15 July 2026
Rated 3 out of 5 stars

Very late arrival and poor communication from HO

We had booked a pickup 07.30 to 13.00 but didnt turn up until 14.40.
Despite calling their HO for updates we were never informed truthfully in advance what had happened and the team that turned up told us they had been diverted.

23 July 2026
AnyJunk logo

Reply from AnyJunk

Hi John, I have tried to give you a call to discuss this further and apologise that the team arrived late. Please can you give me a call back when you get chance on 02031416009 (Danika - Head Of Customer Service) - Thank you

Rated 5 out of 5 stars

Recent experience of using Anyjunk

The two operatives arrived to removed furniture from my home. They arrived on time and took care when taking the furniture to their van.
I was pleased with the service from Anyjunk, from making the booking with a helpful assistant, and the price quoted was very good.
I would definitely recommend using this company if you are looking for a reliable company to dispose of any unwanted furniture ect. legally and compliantly.
.

23 July 2026
Rated 2 out of 5 stars

Arrived late

Booked for the morning, 7.30-1.00,but did not arrive until 2PM. Very disappointed but luckily the company delivering my new 3 piece suite kindly moved the old one outside.

20 July 2026
AnyJunk logo

Reply from AnyJunk

Hi John, I have tried to give you a call to discuss this further and apologise that the team arrived late. Please can you give me a call back when you get chance on 02031416009 (Danika - Head Of Customer Service) - Thank you

Rated 5 out of 5 stars

As always a First Class service!

The two-man team from AnyJunk arrived on time, were very professional and friendly, and swiftly removed my old sofa and armchair from my flat to my complete satisfaction. I have used the services of AnyJunk a number of times over the years and the service has always been excellent. Many thanks for as always a First Class service!

20 July 2026

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