CastAntlers Reviews 

175
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Really easy to deal with. Friendly, efficient, made sure I was getting what I was looking for. Explained the purchasing and shipping process clearly to me. Explained the quality and realistic look... See more

Rated 5 out of 5 stars

The ceiling fan arrived ahead of schedule and was just what we wanted. The installation instructions could have been a little clearer, but overall totally satisfactory. The included battery did not w... See more

Rated 5 out of 5 stars

This chandelier is gorgeous!!! I was somewhat hesitant to order cast antlers as opposed to natural. All of my fears were groundless! The cast antlers look real. The quality of craftmanship and desi... See more

Rated 5 out of 5 stars

I loooove this light! The oval profile works perfectly over oblong rustic table. The down lights make it very practical. I found this price at least $100 less than other sites, plus free shipping made... See more

Company details

  1. Lighting Store

Written by the company

CastAntlers offers an enormous selection of antler chandeliers, antler ceiling fans and many other types of rustic lighting / decor always at the lowest possible price.


Contact info

4.8

Excellent

TrustScore 5 out of 5

175 reviews

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4.8

All reviews

(175)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beautiful chandelier

Chandelier is beautiful, well worth the money. Looks realistic, we are very happy with it and the service was excellent. Highly recommend.

31 January 2022
Rated 1 out of 5 stars

Poor Support Experience

Emailed this company about a color difference in what was pictured versus what was sent to me. I got a couple short and curt emails back from this company basically telling me that they don't care and it's not their fault. I'll have to buy additional fan blades to get what I had wanted.

30 January 2022
Rated 1 out of 5 stars

Horrible unbalanced issues.

Wobbling issues. Plus keeps going to high speed by itself! Co stated would report to mfg. But still nothing heard. Tons of literature on issues with wobbling, which should be an indication of numerous complaints. I will try to return. Update later. On customer service.

13 January 2022
Rated 4 out of 5 stars

My husband is an electrician and says…

My husband is an electrician and says all lights must be grounded per the NEC (National Electric Code) but the light system is NOT grounded and would not pass inspection on a permitted job. Other than that, we love them. I would say appearance is good. Could be better but would also cost more. Customer service was excellent when I had questions!

14 December 2021
CastAntlers logo

Reply from CastAntlers

These chandeliers are UL listed. There’s no ground wire because there’s no metal on the fixture. There’s nothing to be grounded. Sounds like inspector made assumptions without doing his homework - sorry this happened, but chandelier is safe and properly UL listed.

Rated 5 out of 5 stars

Customer service that actively listened…

Customer service that actively listened during the selection process and they were very knowledgeable about the products to assure that the function and look were correct. Those things shouldn’t really be seen as exceptional, but these days they kind of are. Great communication and fast delivery. Happy customer.

24 November 2021
Rated 5 out of 5 stars

Wow! We love their quality!

We found our delivery outside! Yay!! We are excited to receive these awesome sconces that depict our love for the outdoors! Thank you “Cast Antler” for high quality items!

24 November 2021
Rated 5 out of 5 stars

I purchased the beautiful ceiling fan…

I purchased the beautiful ceiling fan and I created an account on line but something when wrong with it. I called customer service a very nice lwoman answered my call and I asked her a couple of questions which she was very helpful and answered everything. The fan is beautiful and quiet. The only issue I had was trying to use a universal remote I had it didn't fit inside the hanging bracket so I mounted it in the attic.

4 November 2021

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