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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers expressed significant dissatisfaction with the customer service, frequently reporting a lack of responsiveness and difficulty in getting issues resolved. This often led to frustration, especially concerning inquiries about payments and refunds. The response times from support were consistently described as slow or non-existent, leaving many feeling unheard and unsupported. Some people were dissatisfied with the website's functionality, encountering errors and difficulties accessing certain features. While some customers experienced quick withdrawals, others faced considerable delays, with their funds taking much longer than the advertised times to process. There were also instances where deposits were not credited promptly, leading to further complications and a need for manual intervention that was often hard to obtain.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report significant issues with... See more

Customer service

Users describe negative interactions with customer service, often citing unhelpful or nonexistent support.... See more

Response time

Reviewers express widespread dissatisfaction with response times. Many customers report significant delays in... See more

Website

Reviewers highlight negative aspects of the website, describing it as a "trap designed to steal your money"... See more

Refund

Customers had ambiguous experiences with refund. Many reviewers report significant delays in receiving their... See more

Based on these reviews

Rated 3 out of 5 stars

Im giving only 3 stars because their inconsistency of communication. I receive promo emails and what not and the bot will respond but when you ask for a human they say hold on and for over a month I h... See more

Rated 3 out of 5 stars

Play everywhere. I really liked it here until I noticed I never actually win. Ever, bonuses here pay nothing so play games that pay out big without a bonus. There is 1 and I mean only 1 player who’s m... See more

Company replied

Rated 3 out of 5 stars

Ok this is my second review. My 1st review I gave 4 stars and had zero issues. Now an update. I withdrew last night for 1100$. Supposed to be 10minute withdrawals. Im going on 16 hours and cant get... See more


Company details

  1. Online Casino or Bookmaker

Written by the company

Anon Casino is an anonymous, autonomous, secure, and rewarding online gaming platform offering instant withdrawals, support for 300+ cryptocurrencies, provably fair games and more.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

59 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 53% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I have a withdrawal for $1008 dated…

I have a withdrawal for $1008 dated 11/17/2025 that I never received, having a hard time getting this cleared up. It's now been 58 hrs and I still haven't gotten a response from anyone.its now been 4 days and still no response

14 November 2025
Unprompted review
Rated 1 out of 5 stars

What a scam

What a scam.
Made a deposit which Never have been received.

I asked the live chat for support and they laughed at me and was rude. No help from them.
Whoever works there as a live support is the worst person I ever experienced in an online casino.

A lot of people complaining not to receive their withdrawal. It’s a big scam.

STAY AWAY

13 April 2026
Unprompted review
Rated 1 out of 5 stars

WARNING SCAM CASINO

I’m writing this as a serious warning: AnonCasino.com is not a real casino — it’s a trap designed to steal your money. I know how casinos work and that losing is part of the game. But this goes far beyond normal variance. The slots are completely rigged, the RTP is a joke, and “bonus wins” are tiny payouts that barely cover anything. You are not here to have fun — you are here to be drained.
Winning? Forget about it. The slots are designed to take every dollar you deposit while giving nothing in return. This is not gambling; this is a scam that hides behind the word “casino.” The longer you play, the more they’ll take. You will walk away frustrated, broke, and angry — and there is absolutely nothing you can do about it.
There’s a reason they don’t require KYC and insist on staying completely anonymous. They are hiding because they know what they are doing is illegal and fraudulent. No license, no accountability, no transparency — just a system built to trap players and take their money.
I’ve played on plenty of casinos, and I know the difference between bad luck and a scam. AnonCasino.com is 100% the latter. Every losing streak feels engineered. Every “bonus” feels meaningless. This site exists only to exploit players.
If you value your money, your time, and your sanity, stay as far away from this site as possible. Deposit here, and you will lose. Period. There are legitimate, licensed casinos out there — don’t make the mistake of thinking this is one of them.
Do not trust them. Do not deposit. This is a scam, plain and simple.

7 April 2026
Unprompted review
Anon Casino logo

Reply from Anon Casino

We’re sorry to hear this, but we’d like to clarify that all our games are provided through Slotegrator, a well-known and trusted aggregator. We use only original games from licensed providers — there is no RTP manipulation or game interference on our side.

If needed, this can be independently verified directly with Slotegrator.

If you experienced a specific issue, feel free to contact our support team and we’ll be happy to look into it.

Rated 5 out of 5 stars

I recommend

It took a while before I managed to connect with a human operator instead of AI, however, the operator was very helpful, he understood my problem which was not entirely in the interest of anoncasino.com but he helped me with a human approach, suggested a solution and made sure that the next withdrawal was in order. I don't understand the reviews where players complain about poor communication with the casino or problems with withdrawals. 5 stars for me

6 April 2026
Unprompted review
Anon Casino logo

Reply from Anon Casino

Thank you for your thoughtful review! We appreciate your patience and are glad our support team was able to assist you properly. We always aim to provide real, human support when it matters most and ensure withdrawals are handled smoothly.

Your feedback means a lot to us 🙌

Rated 5 out of 5 stars

They live up to all that they claim to…

They live up to all that they claim to be.. Completely anonymous, instant withdrawals and no question that the games are fair!!

28 March 2026
Unprompted review
Anon Casino logo

Reply from Anon Casino

Thank you for the great feedback! We’re glad you’re enjoying the anonymous experience, fast withdrawals, and fair gameplay. That’s exactly what we aim to deliver every day 🙌

Rated 5 out of 5 stars

I have won big here in the past and was…

update… deposit has been credited all is well… took a few weeks for sure but got in touch and deposit issue was fixed…
Make sure if you play here that you deposit the exact amount you select or else you may run into hangups

27 February 2026
Unprompted review
Anon Casino logo

Reply from Anon Casino

Thank you for the update — we’re glad everything has been resolved and your deposit was credited successfully.

We also want to highlight that we’ve since improved how deposits are handled, so there’s no longer a risk of missing a deposit, even if the exact amount isn’t followed perfectly.

If you ever need assistance, our support team is always here to help 🙌

Rated 4 out of 5 stars

Great casino so far

Great casino so far. I like the no hassle part. Plenty of games. But my first withdrawal didn't come in 10 minutes. It's been 18 hrs now but after reading enough I am certain I will be paid soon. I hope they get a better customer service.

19 February 2026
Unprompted review
Anon Casino logo

Reply from Anon Casino

Thanks for your feedback! We’re glad you’re enjoying the platform.

First-time withdrawals can take a bit longer due to checks, but after that, withdrawals are automated and sent within a minute of clicking cashout, without any human intervention.

We’re also working on improving support response times — feel free to reach out anytime 🙌

Rated 1 out of 5 stars

DO NOT PLAY HERE SAVE YOURSELF SOME MONEY AND ALOT OF HASSLE

Been waiting months for my deposits. Customer service is nonexistent. This site is complete garbage all they do is steal and cheat. #PLAYERBEWARE# DO NOT PLAY HERE SAVE YOURSELF SOME MONEY AND ALOT OF HASSLE

So just a little update I had a long conversation with the chat AI bot this morning and it told me that there is no direct way for any type of human interaction but it kept offering to connect me to a human agent I'm driving right now when I get to where I'm not I will post the whole conversation with the chatbot screenshotted the whole thing I just want to know what we can do about this crap I'm going to contact the lawyer

5 February 2026
Unprompted review
Anon Casino logo

Reply from Anon Casino

We’re sorry to hear about your experience. This review dates back to before our new management took over, and we sincerely apologize for any delays you may have faced at that time.

Since then, we’ve made significant improvements to deposits, withdrawals, and customer support to ensure a much smoother experience.

If you still have any unresolved issue, please reach out to our support team and we’ll be happy to assist.

Rated 1 out of 5 stars

SCAM WARNING

SCAM WARNING – anoncasino.com

This casino is NOT legit. anoncasino.com has no real gambling license and it shows in everything they do.

First red flag: sometimes deposits don’t even go through. Your crypto is sent, confirmations are done, and the balance just doesn’t show up. Then you’re stuck chasing support. They using AI as Support but no answer at all AI will NOT fixed the problems.

Games are rigged. RTP is Rigged. They say “provably fair” but without a license that means NOTHING.

They also use mirrored games/providers, so who knows what you’re actually playing. Without regulation they can tweak RTP however they want.

Withdrawals are another nightmare. Deposits are instant (when they work), but withdrawals get:

stuck on pending

delayed for no reason

approved only after you lose more

or answered with copy-paste support replies (AI)

After my experience I searched online and found lots of people complaining about the same things. Missing deposits, delayed withdrawals, no support rigged games. Same pattern over and over.

This casino hides behind anonymity and crypto so there’s zero accountability. Once your money is in, you’re basically on your own.

Do yourself a favor and stay away from anoncasino.com. There are way better, licensed casinos out there. Don’t learn this the hard way

4 February 2026
Unprompted review
Anon Casino logo

Reply from Anon Casino

We’re sorry to hear about your experience. This review refers to a period before our new management took over, and we sincerely apologize for any issues you may have encountered at that time.

Since then, we’ve made major improvements across deposits, withdrawals, and customer support. Deposits are now handled more reliably, and withdrawals are processed automatically without delays after initial checks.

All games on our platform are provided through trusted aggregators (Slotegrator) using original provider content — there is no RTP manipulation or interference on our side.

If you have any unresolved issue, please contact our support team with your details and we’ll be happy to assist.

Rated 1 out of 5 stars

48 hours later

48 hours later and still not even a response. I figured it out. They are absolutely 100% a scam. They will only pay you as long as your total winnings are less than your total losses. As soon as you attempt to cash out an amount that will make your all time total winnings more than your total losses, then they will simply not pay you.. pretty clever scam to make sure that they make a profit off of every single player, whoever plays at their Casino. people like this are despicable. STAY AWAY

24 January 2026
Unprompted review
Anon Casino logo

Reply from Anon Casino

We’re sorry to hear about your experience. This review dates back to before our new management took over, and we apologize for any delays or lack of response at that time.

We want to clearly state that withdrawals are not influenced by player winnings or losses — all outcomes are random, and payouts are processed according to system rules, not player history.

Since taking over, we’ve significantly improved withdrawals and support response times to ensure a fair and smooth experience.

If you still have an unresolved issue, please contact our support team and we’ll be happy to assist.

Rated 1 out of 5 stars

8 hours later and my withdrawal still…

8 hours later and my withdrawal still just says “Created”. Not a single response from support even though the AI bot keeps telling me that it will connect me to a live agent for “immediate support”… If it wasn’t for this one experience, I would have given this casino 4 stars but if there’s even the possibility that a casino might make me wait to access MY own money, then that casino automatically gets 1 star or below because I believe that it is unacceptable for any casino to make me wait more than 10 minutes for MY money.If they resolve this issue within a reasonable amount of time from writing this review and are able to convince me that this was a fluke and that it will never happen again, then I will delete this review and I will write a new one with 4 or maybe even 5 stars, because in all honesty, I was LITERALLY just about to make this my go to casino after my most recent activity, but then this happened. I had never had any issues with them until now.

26 January 2026
Unprompted review
Anon Casino logo

Reply from Anon Casino

We’re sorry to hear about this experience, and we understand your frustration.

This review dates back to before our new management took over, and we sincerely apologize for the delay you encountered at that time. First withdrawals can occasionally take longer due to initial checks.

Since then, withdrawals after the first one are fully automated and sent within a minute of clicking cashout, with no human intervention.

We’ve also improved support response times to ensure situations like this are handled much faster. If you need any assistance, our team is always here to help 🙌

Rated 1 out of 5 stars

Account closure

Account closure
After pleading I'm addicted they won't close my account.

1 November 2025
Unprompted review
Anon Casino logo

Reply from Anon Casino

We’re very sorry to hear this, and we take matters like this extremely seriously.

This review relates to a period before our new management took over. Since then, we have strengthened our responsible gaming policies, including account closure requests related to gambling concerns.

If you still need assistance, please contact our support team and your account will be prioritized and handled accordingly. Your wellbeing is important to us.

Rated 2 out of 5 stars

Finally!!!

Finally!!!!
Ok guys, I said I would update if my withdrawal came through. I received my money last night. So it took 2 days. The first 2 withdrawals I did were like 10 minutes. Not sure why this one was delayed. So I give 4 stars. If they get a proper customer service I will give it a 5. Thanks

5 January 2026
Unprompted review
Anon Casino logo

Reply from Anon Casino

Thank you for the update — we’re glad your withdrawal came through!

This was during a period before our new management took over, and we apologize for the delay you experienced. Since then, withdrawals after the first one are fully automated and sent within a minute.

We’ve also been improving our customer support to provide a faster and smoother experience. We appreciate your feedback 🙌

Rated 3 out of 5 stars

I actually love this casino

I actually love this casino. I have had quite a few large cash outs ,which are pretty much instant. If you win over 10k, i think i had to wait a hour to withdraw the rest.I love how they have 100's of games to try from providers I've never heard of. The only issue i have had with them in the past is support is slow and currently I think, non existent. I have been trying to reach out for over a week about $40 i paid for a bonus, that was taken but I received an error. Normally when something would happen, it would be fixed in a couple hours. Now I dont know if this will be resolved. UPDATED still no word. Now I see their cash outs aren't instant as usual. I lowered my stars now because there isn't even a option to cancel the cash out and try it again. I won't be returning to play here anymore.
Another update...my cash out did go thru in a few hours. Still no word on the bonus issue

18 December 2025
Unprompted review
Anon Casino logo

Reply from Anon Casino

Thank you for your detailed feedback and for updating your experience.

This review reflects a period before our new management took over, and we sincerely apologize for the delays and lack of support you experienced at that time.

Since then, we’ve made major improvements — withdrawals are now automated and typically processed within a minute after the first one, and our support system has been significantly improved to handle issues much faster.

We’re glad your withdrawal was completed, and if your bonus issue is still unresolved, please reach out to our support team so we can take care of it for you 🙌

Rated 1 out of 5 stars

Only giving 1 star because I can’t give…

Only giving 1 star because I can’t give 0. This casino is NOT what it promises. I made several deposits. 1 did not go through, but completed on my end. I have their “support” chat the transaction id… crickets…. They marked the deposit and canceled on their end, but it wasn’t. I paid for it and transferred to them. There is no one to talk to besides ai. They tell you they are transferring you to a human and no one responds. They don’t respond to emails. There is absolutely 0 communication from them. I want my money. STAY away from this casino. Withdraws are also very slow!!!

6 November 2025
Unprompted review
Rated 1 out of 5 stars

1 of my payments in crypto didnt come…

1 of my payments in crypto didnt come trough. Very hard to even find the live chat, it doesnt always seem to load on the site.
Complaints dont get a reaction.
They said they will look it up but they never did (over 2 weeks ago now)

Also when i wanted to make a withdrawal earlier, they couldnt because my coinbase wallet shouldnt excist? Its a lie.

To me this is just another scam casino with probably the worst 'support' i have ever seen.
Its just a dumb bot that keeps giving the same TLDR answers.

Oh and after this I told them to close my account, but they didn't and its now impossible to get in contact. The chat is gone and emails are all ignored.
Funny that under all 1-star reviews they replied 'contact us and we will solve' - how people need to do that if it's impossible to reach Anoncasino support? What a joke.

Dont play here!

6 September 2025
Unprompted review
Rated 1 out of 5 stars

Instant withdrawals, yeah right

Attempted to withdraw 42$, after depositing loads, my first withdrawal, they advertise instant 3-10 min withdrawals. I submitted a withdrawal its now been 24 hours, no response from support and withdrawal is no where to be seen. Don't trust these liars!

21 September 2025
Unprompted review
Rated 3 out of 5 stars

Im giving only 3 stars because their…

Im giving only 3 stars because their inconsistency of communication. I receive promo emails and what not and the bot will respond but when you ask for a human they say hold on and for over a month I havent gotten a reply. I even emailed a rep directly still no response! They are a good casino outside of this disappointing fact! Don't s mess up and not send the amount of the invoice you create because your money will need to be manually added, and it seems they currently don't have a staff!

14 September 2025
Unprompted review

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