Ann Baff Flowers Reviews 

18
TrustScore 4.5 out of 5

4.6

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Company details

  1. Florist

Written by the company

Multi- Award Winning Florists. Flowers and Gifts for every occasion. You can find us situated in central Falkirk, on the corner of Kerse Lane and Orchard Street, opposite the Callendar Square shopping centre car park. We pride ourselves on the wide and varied selection of fresh and silk flowers and if we don't have what you are looking for, we will do our best to get it. After all, we do have fresh blooms delivered 6 days a week! If your taste is traditional or modern or something you may have thought, we can cater for all requirements. A full wedding service is available and we will do our best to make your big day extra special. Beautiful bridal bouquets, button holes & corsages, church & reception arrangements and exquisite arrangements as a thank you to your wedding party. For our larger corporate customers, we can design any style or size of arrangement to specifically suit your requirements. For the sadder times in life, we offer a full sympathy range and our experienced staff will handle all requests with care & sensitivity. Why not add a special finishing touch to your flowers? We stock Belgian Chocolates Champagne, fine wines or beautiful Teddy Bears, Balloons or Fresh Fruit Baskets, if your not sure, give us a call and we will be happy to help. All of these gifts can be delivered either on their own or with your flowers. ANN BAFF FLOWERS based in Falkirk, Stirlingshire, FK1 1RQ delivers to Airth, Avonbridge, Carron, Falkirk, Glensburgh, Madiston, Rumford, Standburn, Torwood, Westquater, Bo'ness, Linlithgow, Cumbernauld, Kilsyth and everywhere in between.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

18 reviews

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4.6

All reviews

(18)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulous Service

Last minute decision to try get flowers for my late pals Granddaughters 21st birthday..I’m so glad I did..the service was amazing..delivered same day as I ordered and they kept me up to date with the tracking system…flowers look gorgeous in pic I was sent..I’ll see them for real on Saturday..Thank you so much…
Morag Robinson ( Dumbarton)

21 April 2026
Unprompted review
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Reply from Ann Baff Flowers

Dear Morag thank you for your kind words very much appreciated Ann Baff team

Rated 5 out of 5 stars

Gorgeous, Quality Flowers

I received the most beautiful bunch of flowers from my brother and his wife after an accident. The flowers were obviously put together with skill, care and passion. Thank you 😊

24 October 2025
Unprompted review
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Reply from Ann Baff Flowers

Heather these are kind words and much appreciate the review. Thank you Sarah.
Ann Baff Flowers.

Rated 5 out of 5 stars

Beautiful bouquet

Just received a beautiful bouquet from this company, first ever and I am over the moon with them. They are a gift from a dear friend to celebrate my granddaughters arrival.

Thank you

26 February 2025
Unprompted review
Rated 5 out of 5 stars

Sympathy bouquet

My friend had a bereavement just before New Year, I know it’s a difficult time to get flowers delivered but emailed the company and then called them. A sympathy bouquet was delivered to my friend and she was delighted, she said they were gorgeous. I received a very friendly email from Stephanie apologising for not responding but I understood it was the time of year. Would use this florist again and recommend them to family and friends

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Would never buy flowers anywhere else!! 10/10 everytime

Picked up the most beautiful bouquet on Christmas Eve as a gift for a family member. The flowers were absolutely beautiful. Everything was perfect and the attention to detail was stunning. I have bought flowers from the shop before and they are always of the highest quality, beautifully arranged and extremely long lasting. Would never go anywhere else now!! Thank you guys so much!

24 December 2023
Unprompted review
Rated 5 out of 5 stars

Just picked up a beautiful bouquet for…

Just picked up a beautiful bouquet for my mothers 80th Birthday. As always fantastic bouquet which is unique and very good value. Highly recommended my received 3 arrangements from Sarah and her team and everyone was complete differently and beautiful. Thanks again

27 July 2023
Unprompted review
Rated 5 out of 5 stars

Stunning flowers

Stunning flowers, friendly knowledgeable staff, shop is beautifully decorated with gorgeous window dressings. Highly recommended x

19 July 2023
Unprompted review
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Reply from Ann Baff Flowers

Good afternoon Alison, Thank you for taking the time to leave us a review, we greatly appreciate and thank you for your kind words and 5 star review! We hope to see you back in the shop in the near future. Kindest regards, The Ann Baff Team

Rated 5 out of 5 stars

We recently had bereavement in Falkirk…

We recently had bereavement in Falkirk and we all the way in Derbyshire, so we are unable to attend the funeral, but I phoned these guys and they sorted the flowers and everything , absolutely amazing service. Can’t speak highly of these guys.

26 June 2023
Unprompted review
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Reply from Ann Baff Flowers

Good afternoon Melanie, Thank you for your kind words and thank you for taking the time to leave us a 5 star review, we greatly appreciate your feedback. Bereavements are always difficult however, we are glad that we were able to make organising your floral tribute as straight forward as possible for you during this difficult time. Kindest regards, the Ann Baff Team

Rated 5 out of 5 stars

A very happy little girl

I phoned Ann baff and got the very nice Billy explained what the wee bouquet was for and my budget which was a bit tight, but after Billy spoke to Ann what it was about she was very obliging the posy was made and delivered in time for coming home from school it was pink and creams and in a box with tissue and a ribbon round the posy it was beautiful ty to Billy for all the help and keeping me posted on how they were going to arrange the flowers and also for the pic of the finished product ...thankyou on short notice as well ..a very happy customer was I..highly recommend ann baffs .

19 June 2023
Unprompted review
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Reply from Ann Baff Flowers

Hi Jennifer, Thank you so much for your lovely review. It was a privilege to help make a wee girls day.

Rated 5 out of 5 stars

Last minute flowers

Was attending a funeral on Thursday of last week. Due to other family illness had forgotten all about ordering flowers. Phoned at 9am on the day in a bit of a panic and spoke to Billy who could not have been more charming and helpful. Arranged spray to be sent for funeral at 12 with no problem at all. Such a huge relief and flowers really beautiful. Would thoroughly recommend. Lowered my stress levels immeasurably. Thank you so much.

20 April 2023
Unprompted review
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Reply from Ann Baff Flowers

Good morning Isobel,

Thank you for taking the time to leave us a review and thank you for your kind words, we are delighted to hear your praise of not only your floral arrangement but also the service you received, thank you for leaving us a 5 star review. We at Ann Baff are pleased that we could make a difficult day that bit easier for you, I will pass on your thanks to Billy and the team.

Kindest regards,
The Ann Baff Team

Rated 5 out of 5 stars

Gorgeous fresh flowers

Phoned in the morning to see about flowers for the same day (unexpected thing popped up so needed flowers asap!) and was able to collect them a few hours later.

The man on the phone was really helpful & professional (think his name was Dougie?) On arrival to the shop the team were really friendly & chatty.

The bouquet was stunning for the budget I had! So bright, vibrant and beautifully displayed. They were warmly received :)

Thanks again guys! xxx

24 April 2023
Unprompted review
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Reply from Ann Baff Flowers

Good afternoon Louise,

Thank you for taking the time to leave us a review and we are so delighted to hear that it was a 5 star experience that you received from ourselves, we thank you for your kind words. The team really strive to create beautiful, fresh arrangements for our customers and reviews like yours are so greatly appreciated. We thank you for your business and we hope to see you back at Ann Baff Flowers in the near future!

Kindest regards,
The Ann Baff Team

Rated 5 out of 5 stars

Thanks to Sarah and the team at Ann…

Thanks to Sarah and the team at Ann Baff Flowers for providing an excellent and professional service, they were friendly and attentive, nothing was to much trouble for them. The flowers were delivered by Billy who was so nice and brightened up my day. The flowers were excellent and you could see the attention to details. I would highly recommend this florist and will be using them again

31 March 2023
Unprompted review
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Reply from Ann Baff Flowers

Thank you so much for the lovely review Alistair

Rated 5 out of 5 stars

Fantastic flowers are really lovely…

Fantastic flowers are really lovely staff !
This is my second time ordering and not the last

13 April 2023
Unprompted review
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Reply from Ann Baff Flowers

Thank you so much for the 5 Star review, It's been a pleasure creating your flowers for you.

Rated 5 out of 5 stars

Picked up funeral casket spray on Valentine’s…

Picked up funeral spray on Valentine’s Day they were lovely and looked very nice exactly what we wanted for my papa

14 February 2023
Unprompted review
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Reply from Ann Baff Flowers

Dear Jennifer, thank you for giving us a 5 star rating and thank you for your kind words, your feedback means so much to us and we greatly appreciate your review. We are so delighted to hear that the funeral spray was exactly as you imagined for your Papa. Kindest regards, Stephanie - Ann Baff Flowers

Rated 5 out of 5 stars

Exceptional Bouquet

Always beautiful flowers and capture your vision perfectly. My bouquet exceeded my expectations and lasted for 3 weeks. It was for a 70th Birthday over the Christmas period and it was exceptional.

28 January 2022
Unprompted review
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Reply from Ann Baff Flowers

Thank you so much for the lovely review Alana. When you're happy, we're happy :-)

Rated 5 out of 5 stars

Special Occasion Delivery

Yesterday I received the most beautiful bouquet of flowers from Ann Baff Flowers. Our house isn’t the easiest to find and I noticed the florist’s van going up and down the street - thank you for going the extra mile to find me. I hope my husband orders from you again. Thank you so much, the autumn coloured flowers have really brightened up our house 🥰

15 October 2022
Unprompted review
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Reply from Ann Baff Flowers

Thank you for the lovely review Alison, we really appreciate it

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