We've discovered Ankorstore almost 2 years ago and it has been a great experience. Our lifestyle flower shop is a small boutique that sells lovely little treats alongside flowers so for us Ankorstor... See more
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I paid €1,073.04 by SEPA transfer on 10 June 2026 for two orders that were later cancelled by Ankorstore. Over two months later, I still have no refund and no goods. Since 10 June I have sent 6 fo... See more
Company replied
I have been selling through Ankorstore for 18 months now and I'm very happy with how they have supported me and helped me to grow my business. I have a dedicated Brand Manager who I feel is always hap... See more
Company replied
Ankorstore has been my platform of choice since day one of our retail business. With a vast list of European suppliers, it helped us create the assortment, in an easy-to-manage way through the platfor... See more
Company details
Written by the company
Ankorstore is changing the way independent wholesalers do business. Ankorstore was founded by entrepreneurs for entrepreneurs and is a partner to more than 300,000 retailers, florists, coffee-shops and other concept-stores across Europe. The Ankorstore marketplace offers a product catalogue of over 30,000 European brands to retailers who want to offer their customers a differentiated shopping experience and new products at best conditions.
Contact info
Paris, France
- hello@ankorstore.com
- ankorstore.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 89% of negative reviews
Typically replies within 2 weeks
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Unprofessional
Approached me to apply to sell on their site. I applied and got rejected. I was then approached again. They don't have a clue what they're doing, and they don't reply to emails. Unprofessional.
Ankorstore are Awesome
Ankorstore have suggested several great stores and outlets to me to possibly purchase from for my business. Due to this I have made some very successful purchases for my shop.
The contact and information from them is great. They keep you so updated with your orders progress and do not pay the seller until you have received your goods and are pleased with them. You then let them know and the seller is then paid.
I will certainly recommend them to everybody and certainly continue to use them myself.
Poor customer support
I have used Ankorstore several times and used to love it. All of a sudden I had to pay in advance instead of the 30-days I used to choose before. I asked why and first I got the answer that the reason was because I am located in Sweden, the next time I got accused of not have been paying on time (which is not correct). I asked which invoice the accusation was regarding, but the customer simply answered that they could not help me with that information... Poor customer support is a very efficient way to loose a customer!
Wonderful end to end support for my…
Wonderful end to end support for my business. Fantastic brands and support with enabling retailer and brand interaction.
DON’T USE ! - Appalling company & Customer Service
DON’T USE !
Received an order that was damaged - refusing to cancel the invoice and has credited my account !
Making me pay an invoice for damaged goods !
Customer service is shocking they have no answers so they cut your emails off and tell you to start the message process again !
I won’t be using ankorstore again !
I told them this and they won’t cancel the invoice, had to speak to citizens advice who told me to cancel the payment card so they can’t take payment !
Horrible people and company and the orders I’ve received have all been damaged - BEWARE !
Very good company to work with
Very good company to work with. Lots of different suppliers on one site.
Excellent selection of products
Excellent selection of products. Easy to use website and fast delivery.
My order gets cancelled because they…
My order gets cancelled because they cant validate me? I have a webshop, cbr number and EORI number. Seems like they wont let customers use their campaign promo code. I have contacted the brands I wont to work with without ankorstores involvement now, because of it. Very poor service and seems like they want to scam. Also the money has been withdrawn from my bank account? Why do they draw the money before they know if they can validate? Cannot recommend ankorstore. Use Faire, they Are SO much better
Ankorstore is a fabulous idea and set…
Ankorstore is a fabulous idea and set up and executed almost to perfection, thanks to its open communication between buyer and seller and their own support and backend tools make it a great experience. I didn't give 5 *'s though because I think the product search facility could be better or more levels for each category. Eg. material types, season, colours, styles etc. Apart from this it's very intuitive, transparent and organised - an easy way to find great products for sure!

Reply from Ankorstore
Good all round experience
Good all round experience - very helpful and easy to do business with

Reply from Ankorstore
Disappointing service
Poor communication, brands not providing delivery information. Orders cancelled by finance despite paying proforma and customer service having no contact.
Worst food and drink supplier I’ve used

Reply from Ankorstore
Always a good experience
Always a good experience. Great choice. Professional, good listening, fast problem resolution
Ankor store contact
If you buy goods from ankor store that should be my point of contact I don’t expect to be told to contact the brand as if that’s the case I may as well buy direct from the brand ?
great experience on this platform so far
last few orders have all been a hassle free experience, easy to deal with any order or delivery issues

Reply from Ankorstore

Reply from Ankorstore
I have been a Ankorstore customer for a…
I have been a Ankorstore customer for a long time already and I am now placing almost all my shop orders with them. Amazing customer service always ready to help! And great benefits with their loyalty program. Thank you!
Unfortunately
Unfortunately, it seems that I have been cheated by one of your brands. I received the goods on Monday 1st August and yesterday I found out that the goods were not genuine.
The brand claimed that the jewellery should have been produced here in Denmark by a Danish jewellery designer. I found the goods on a Chinese site called Pandahall.com for 20% of the price. Everything your brand says is a lie. I wrote to you because I want to return the products, but I cannot be allowed to do so. You claim it is too late and that I should contact the brand. I've tried that, but of course, the brand won't admit that it's fake.
Is it true that there is no help available from you when the order has gone wrong like this?
BS platform
After Orderchamp, Faire, Mercavus, yet another scraping company who believe they are the solution to the marketplace.
They produce nothing, develop nothing and are scraping money of margins that only end up at the far end of people who actually make the product.
Unclear invoices that never mention the original company where you ordered, communicate in French.
Difficult to get rid of their spam.
As you understand I'm not a fan.
After Uber, AirBNB, Gorillas, more platform bs that makes only the stockholders rich and cripples the economy.
I hope they all go bankrupt.
Great pro-active service
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