AngelSense Reviews 321

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 68 reviews, reviewers overwhelmingly had a great experience with this company. Many customers express that the product is a life-saver, providing immense peace of mind by allowing them to track their loved ones and ensure their safety. The app and its features, such as location tracking, setting safe boundaries, and receiving notifications, are highly valued, enabling users to stay connected and informed. Reviewers also frequently commend the customer service for being helpful, kind, and responsive, often going above and beyond to assist with issues. The device's reliability and unique features, like the listen-in option and non-removable wearing choices, are highlighted as significant advantages over other tracking solutions. However, some customers also noted concerns regarding the device's battery life, finding it to be short and requiring frequent charging. A few other people also felt that the GPS unit sometimes provided inaccurate or slow location updates, leading to distress and making it difficult to trust the device in critical situations. Additionally, some reviewers mentioned that the app's interface takes some getting used to, and there were occasional issues with the device losing signal.

What people talk about most

Product

Users describe positive interactions with the product, often calling it a "life saver" and a "game changer"... See more

User experience

Customers consistently note positive experiences with user experience, highlighting how the service has made... See more

Location

Clients share ambiguous opinions on location, with many reviewers expressing satisfaction and peace of mind... See more

Application

Customers had positive experiences with the app, often praising its features like real-time tracking, alarms,... See more

Customer service

People report positive experiences with customer service, consistently describing it as kind, understanding,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I use Angelsense for my mentally challenged adult son. He is very active and when upset he can wander or even elope. He has been wearing it clipped inside his pocket and knows he needs to wear it outs... See more

Rated 4 out of 5 stars

Absolutely love AngelSense. It gives me a peace of mind when my son is wearing it. He has level 2 autism and apraxia. It's great that I can label locations and boundaries. The price can get really e... See more

Rated 4 out of 5 stars

I really loved it but I think it's too expensive to pay $50 monthly. I had tried different gps and this one was more effective and sufficient for my experience but like I said before it's too expensiv... See more

Rated 5 out of 5 stars

We got angel sense 9 years ago after my non- verbal child's bus went missing and stopped communicating with dispatch. Angel sense has given us peace of mind. We are able to see my son's location, ho... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

AngelSense grew out of a mission to create a safer world for children with special needs who tend to wander, get lost, and experience improper care. As a result, cutting-edge technology was developed to bring you the most accurate tracking and monitoring solution. With AngelSense, you can assure that your loved ones are safe and secure at all times. The unique capabilities of AngelSense are: 1. Non-Removable Wearable device and accessories designed for children with special needs and sensory sensitivities 2. Listen-In capability to monitor your child's well-being 3. Runner mode to locate a child when lost 4. Daily Activity Log and automatically generated timeline 5. Location Updates continuous monitoring with 10-second update intervals 6. Notifications by text and/or email for every location change 7. Google Pictures of places visited 8. First Responder alert sends text and/or email to a predefined trusted group of people 9. *NEW* School Dashboard special interface that helps school staff ensure the child is safe during school hours 10. *NEW* Late Departure Warning allows parents to get an alert if their child hasn't left a specific place on time (such as school), to ensure they're not left behind 11. *NEW* AngelCall on the GPS 2 allows you to have a two-way voice call with your child at any time, without them needing to "pick-up" or click anything NEW FEATURES IN BETA TESTING: 1. Alarm on GPS 2 is designed to help you locate your child or bring attention to them when nearby in a crowd, indoors, or hiding 2. Mobile Hotspot on GPS 2 allows search using Wi-Fi hotspots when searching for your child in a mall, school or large indoor area 3. Connecting to Wi-Fi on GPS 2 connect to networks in places where there is poor cellular reception to assure continuity of monitoring 4. SOS on GPS 1 allows your child to press the SOS button on the device to call you and automatically send location via text to your phone 5. ETA shows the estimated time of arrival at a destination 6. Waterproof Cover & New Wearing Accessories


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

321 reviews

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Rated 5 out of 5 stars

Excellent tracker

Excellent tracker, my son has special needs and will elope at any time. I’ve tried many trackers and this one is the best with many features not available on others. The fitting options so my son cannot remove it is exceptional. If your thinking of getting a tracker this is the one, don’t bother with the rest

22 February 2024
Unprompted review
Rated 5 out of 5 stars

AngelSense is a blessing

AngelSense has been a lifesaver for us. It's been an incredible tool for keeping our daughter safe and giving us peace of mind. If you're facing similar challenges, I highly recommend giving the AngelSense a try. It has really made a difference for us and could be a game-changer for others as well.

1 February 2024
Unprompted review
Rated 5 out of 5 stars

Angelsense is perfect for families with…

Angelsense is perfect for families with special needs kids, or elderly family members. We have angelsense for our special needs kids and my only regret is not getting it sooner. It's made our lives so much easier, and I don't have to worry so badly about my kids wandering off and getting lost. There is so many benefits to having this device. Id rate it higher than 5 if I could.

28 January 2024
Unprompted review
Rated 5 out of 5 stars

I have been using the angelsense device…

I have been using the angelsense device for my son since august 2023. He is nonverbal autistic so I worried about him going to school, but this device definitely helped my peace of mind. The tracking lets me know as soon as he gets to school and when he leaves, I’m able to get notifications if he elopes. And I can even silently listen in via the one way voice feature, so I don’t have to worry about him being mistreated. Their customer service is also spectacular!

22 January 2024
Unprompted review
Rated 5 out of 5 stars

AngelSense..Don't Leave Without It!

I was initially hesitant to join Angel Sense, but after a few months, I'm grateful for the peace of mind it provides in knowing my child's whereabouts throughout the day. I'm happy that I chose to keep getting protection for my son. The customer service provided is exceptional!

22 January 2024
Unprompted review
Rated 5 out of 5 stars

AngelSense gives me peace of mind

AngelSense gives me peace of mind. I have been using this for years and I would recommend it to anyone. The staff are very helpful if you have any questions. It is definitely a good investment.

10 May 2023
Unprompted review
Rated 4 out of 5 stars

The device is very dependable and…

The device is very dependable and tracks in real time. I love the one way feature that allows me to check in on my little one. I highly recommend the device to parents with kids on the spectrum.

10 May 2023
Unprompted review
Rated 5 out of 5 stars

Much Needed

Our family is so grateful to have discovered AngelSense many years ago. We use it in a variety of ways including outings with my non-verbal son, nights out for my oldest child to help her feel safe, and dialysis late night treatments. Living in a very large city, the options for use never end. It has served us well beyond what was expected and the customer service is phenomenal.

10 May 2023
Unprompted review
Rated 3 out of 5 stars

We have tried both available cellular…

We have tried both available cellular services and both have poor connectivity at our home. That is the price we pay living in the country. When he has high anxiety the call for help feature makes it super easy for him to call step mom and find relief. I would, will and do highly recommend this.

10 May 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service!

The GPS device itself exceeds expectations; however, the AngelSense customer service is phenomenal! We’ve had many issues trying to get approval from our school board to allow my autistic son to wear his tracker to school. We contacted AngelSense and a school liaison helped us solve all of the issues. He wears it to school everyday now.

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Angelsense for my pre-k autistic son

My son has been using an angelsense device over the school year. I can see his movement and speed when he's being transported and the app alerts me when he's arrived at school.

Make sure to keep the charger and device out of reach. My son is a chewer and managed to destroy the charger...luckily they have a store right in the app.

4 May 2023
Unprompted review
Rated 5 out of 5 stars

ANGELSENSE HELPED MY A

ANGELSENSE HELPED MY A
SON ON MULTIPLE OCCASIONS. HE IS NON VERBAL AND IT ALERTS US ANYTIME HE LEAVES THE SCHOOL. LOVE THE LISTEN IN FEATURE IT GIVES ME SUCH PIECE OF MIND.

4 May 2023
Unprompted review
Rated 4 out of 5 stars

Customer service knows ASD

As a parent of a child who elopes, Angelsense means peace of mind. The product allows me to track his school bus, too! We have been using Angelsense for many years and have seen the product get smaller every iteration, but each time. We are now able to keep it in his coat pocket, but attaching it to clothing has been difficult. (Only reason for one star off.) Customer service is the best part - everyone I speak to seems to have experience with ASD!

4 May 2023
Unprompted review
Rated 4 out of 5 stars

I have had angel sense for over a year…

I have had angel sense for over a year but only used it a few times. We mainly use it for amusement parks and it works better in neighborhoods. The button is pretty sensitive and kiddo presses it accidentally when we are in the car. The battery drains in 1 day, which is a bummer since it takes a while to charge.

4 May 2023
Unprompted review

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