Excellent service from start to finish, they could not have been more help full. As they hadn't got the chair in stock they would order to try then if item was not right for purpose they would take... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was very impressed with the communication from the company following an unexpected supply problem with the coasters I had ordered. I was offered a full refund or the opportunity to wait until the... See more
Company replied
The Robins are beautiful and top quality. Just what I've come to expect from Angela Reed based on other purchases like the Victorian style baubles I purchased before a previous Christmas. Delivered qu... See more
Company replied
Dispatched promptly so no long wait for goodies to arrive . Items exactly as they appear on the website so no disappointment or need to return. Packed really well and items high quality. Very pleased... See more
Company replied
Company details
- Furniture Store
- also in
- Bedroom Furniture Store
- Decoration and Interior Design Store
- Outdoor Furniture Store
- Rug Store
- Sofa Store
Written by the company
Angela Reed is an independent furniture, homeware and interiors retailer based in Saffron Walden, Essex, UK, serving customers throughout the UK online and from our Saffron Walden furniture store. Established in 1880, Angela Reed is a family-owned interiors business with more than 145 years of experience helping customers furnish and decorate their homes. We sell sofas, armchairs, dining tables and chairs, bedroom furniture, occasional furniture, lighting, mirrors, rugs, cushions, home accessories and gifts, with collections available both online and in our Saffron Walden showrooms. Angela Reed combines established furniture brands with distinctive furniture and home accessories chosen for homes with personality. Whether you're looking for a new sofa, furnishing a dining room or bedroom, searching for statement lighting or mirrors, or simply adding the finishing touches to a room, our experienced team can help. Customers can shop online at angelareed.co.uk, with delivery available across the UK, or visit our furniture and interiors store in Saffron Walden, Essex to explore our collections in person. As a long-established independent family business, customer service remains at the heart of Angela Reed, from helping customers choose the right furniture through to delivery and aftercare. Follow us on: Instagram https://www.instagram.com/angelareedshop/ Facebook: https://www.facebook.com/angelareedshop/
Contact info
5-7 Market Hill, CB10 1HQ, Saffron Walden, United Kingdom
- 01799 520056
- online@angelareed.co.uk
- angelareed.co.uk
4.7
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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A shop with lovely things
A shop with lovely things, great customer service and flexible delivery.
5 May 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Good shopping experience with AR
Everything on behalf of AR was very good, great communication throughout, fast posting, item came well packaged, and as described.
I would have no hesitation to shop with AR again.
N. Robinson
19 May 2026
Reply from Angela Reed
Thank you so much for leaving us such a lovely review. We are delighted that you are so pleased with the service and your product.
We look forward to welcoming you back to shop with us again.
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Love my parasol it looks gorgeous
Love my parasol it looks gorgeous in the garden. Looks luxurious, and well made. Would definitely recommend. Excellent customer service.
18 May 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent product and delivered quickly…
Excellent product and delivered quickly and before expected
13 May 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
Very quick delivery and love the hand…
Very quick delivery and love the hand carved hedgehog
11 May 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
The products are lovely and the…
The products are lovely and the delivery service was great.
To gain five stars I would have liked you to contact me the day before delivery to confirm and let me know whether it would be morning or afternoon delivery. I did get text messages once the driver was on their way but that was too late to help me plan ahead without blocking out a whole day for being at home.
8 May 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family-run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience.
We are delighted to hear that you were pleased with the products and the delivery service. We also really appreciate your feedback regarding delivery communication. We understand how important it is to have advance notice to plan your day, and we will certainly take this on board and aim to improve this aspect of our service moving forward.
Thank you again for your valuable feedback.
After a month and a half of sending…
After a month and a half of sending emails and not getting a response, I called. It takes a long time to ship, but the quality of the dishes was good.
6 May 2026
Reply from Angela Reed
Thank you for your feedback. We’re pleased to hear you were happy with the quality of your order.
We would just like to clarify that your order was for the Acorn Hammered Metal Jar (Small), not dishes as referenced in your review.
The order was placed on 1st April and, as stated at the time of purchase, this was a preorder item with an extended dispatch timeframe. We also sent an email update regarding your order on 23rd April, though unfortunately we did not receive a reply to this email or the emails mentioned in your review.
Your order was successfully delivered on 7th May, and we were pleased we could assist further when you contacted us by phone.
Thank you again for your order and feedback.
Great delivery & good price
The product was delivered well packaged & on time. it was exactly as described and at a price cheaper than other retailers
5 May 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Really pleased with our lamp table and…
Really pleased with our lamp table and delivery was really good from the guys, who told me when they would arrive and put the table in place in room of choice.
Thanks very much!
1 May 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Really well packaged-arrived in perfect…
Really well packaged-arrived in perfect condition. Love my owl in tree/crescent moon/stars side lamp. Highly recommend your Company. Did take some weeks to arrive but better safe than sorry!
1 May 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent service
30 April 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Excellent service from Excellent! 🤩website
Excellent service from website, checkout and thru to delivery - would recommend!
30 April 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience. We are so delighted that you are happy with your purchase.
Good quality and stylish products.
Staff are always helpful and friendly. I ordered some bedding - stylish, decent quality and price. Really pleased with my purchase. My favourite shop in town.
28 April 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
So easy to shop online
So easy to shop online. Beautiful items and securely packed and delivered quickly! Would highly recommend.
27 April 2026
Reply from Angela Reed
Thank you so much for submitting your review and for shopping with us. As a family run business, we work hard to ensure excellent customer service so that you always enjoy shopping with us. We are so delighted that you are happy with your purchase.
I ordered from this shop because it is…
I ordered from this shop because it is in the same county. The order was processed quickly and arrived in 2 days. No delivery cost. I feel better abput shopping relatively locally in an indepenent shop. I have recommended the shop to friends and family.
24 April 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Very efficient and the mirror was…
Very efficient and the mirror was packed very well indeed. Great service. Thank you.
23 April 2026
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
Reply from Angela Reed
Thank you for taking the time to submit your review and for shopping with us. As a family run business, we work hard to ensure that shopping with us is always a positive and enjoyable experience, so we are glad to have received such a lovely review from you today.
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