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Andy's Hobby Headquarters Canada Reviews 

186
•
TrustScore 4.5 out of 5

4.7

Hobby Store
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Review summary

Created with AI, based on recent reviews

Considering 80 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent and quick service, highlighting responsive communication and helpful staff. Many appreciate the fast shipping and the careful, expert packaging that ensures products arrive in perfect condition. People also frequently mention the good selection of items available and the very reasonable prices, often finding great value for their money. However, some customers also noted that the product selection could be wider, wishing for more variety in available items and specific brands. A few other people also felt that shipping sometimes took too long, with some orders arriving later than expected, or experienced issues with specific delivery services, impacting the overall delivery timeframe and tracking updates.

What people talk about most

Delivery service

Consumers find delivery service to be positive, with many praising the fast shipping times and excellent... See more

Product

Users describe positive interactions with product, often highlighting that items arrived exactly as ordered,... See more

Price

Reviewers highlight positive aspects of price, consistently praising the good and reasonable prices for... See more

Service

Customers consistently note positive experiences with service, frequently describing it as very good, great,... See more

Order

Customers generally report positive experiences with their orders, noting that items are exactly what they... See more

Reviews shaping this summary

Rated 5 out of 5 stars

No issues at all . Great service all round . Only "issue " of sorts is delivery method. Not sure which company is being used but because of amount of things being sent everywhere , multiple delivery... See more

Rated 5 out of 5 stars

My Easy Eight Sherman kit arrived within a matter of a few days - well packaged and in excellent shape. I love the way the instructions are laid out - clear for the most part and easy to follow. It ha... See more

Rated 5 out of 5 stars

All my experiences with "Andy's" have been excellent, both on his US and Canadian websites. Always a good selection of items at great prices, fast shipping and superb delivery packaging. His Custome... See more

Rated 5 out of 5 stars

A pre-order. I was getting anxious about the model and communicated. Andy’s replied to my email assuring me of the delivery. Sure enough, it came in the stated timeframe, right to my door. I’m looking... See more

Company details

  1. Hobby Store
  2. Model Shop

Written by the company

"Hi everyone, it's Andy from Andy's Hobby Headquarters". My ongoing mission is to help promote the hobby, inspire new modellers and motivate those who currently build or have built in the past to continue the journey by providing encouragement and the tools for success. At ANDYSHHQ Canada, it's important to us that we build relationships with our customers. We value your business and take pride in the personalized care, attention to detail, and the support we provide beyond the point of purchase. I appreciate the opportunity to serve your modelling needs and thank you for choosing ANDYSHHQ Canada! "LET'S GET STARTED!"

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

186 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(186)

80 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Awesome buy of 1/16 Tiger

Awesome buy of 1/16 Tiger. Delivery was fast (considering the recent Can Post strike thanks to Trudeau) and model (huge box!) was received safe and sound with the excellent packaging.

27 December 2024
Rated 5 out of 5 stars

Love this place

I have purchased from ahhq several times and each time my items ship next day if they aren’t preorder. Shipping is the best at 9.99. Will shop here again for sure.

9 December 2024
Unprompted review
Rated 5 out of 5 stars

Andy's Hobby's is over the top

Andy's Hobby Headquarters has over both Canada and the US over the past 3yrs supplies have supplies me with some very nice products tehy are great withb their communication and excellent with the packageing of the items I'm now glad that they offer their services in Canada, Thank Andy and your staff keep up the good work "I will return" Rick

1 November 2024

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