Anazoelondon Reviews 

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TrustScore 3 out of 5

3.2

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3.2

Average

TrustScore 3 out of 5

1 review

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3.2

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Rated 1 out of 5 stars

Might be a scam

Ordered three of the gym thongs on May 11th. Never dispatched, never received. Didn’t reply to emails but replied to messages on instagram. Initially told on 16th May dispatch was slow as warehouse packagers were part time uni students, then told on 20th May they were awaiting restock, told the same again on 24th May, 1st June still nothing so asked for a refund. Chased with another message on 8th June as had no reply, they replied and said they’d issue a refund. But no email confirmation etc. 9th June asked for an email confirmation of refund on both email and instagram. Got a ‘postmaster undeliverable’ as it said the email no longer existed. 11th June I opened a dispute with my bank. Instagram messaged to let them know, no response. Emailed 12th June to let them know the bank issued my refund, then they messaged back saying they’d already processed the refund. Glad I opened a dispute with my bank though as who knows if they had!

Awful communication, they are still available on the website despite being out of stock?!. Wouldn’t advise ordering, but if you do use a credit card so you can dispute it more easily!

11 May 2025
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