Amtico Reviews 450

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 242 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product's quality and durability, often noting its longevity and ability to withstand daily life with children and pets. Many people appreciate the aesthetic appeal, finding the flooring beautiful and transformative for their spaces, while also highlighting its ease of cleaning and maintenance. The service and staff are frequently commended for their helpfulness, professionalism, and efficient installation processes, leading to high satisfaction with the overall experience. However, some customers also noted issues with the product's susceptibility to scratches and marks, particularly in newer installations, which contradicted their expectations of durability. A few other people also felt that some tiles were not precisely cut, causing installation difficulties for their fitters, and others experienced problems with adhesive marks or the product appearing dull despite cleaning efforts.

What people talk about most

Product

Customers consistently note positive experiences with product, praising its beautiful appearance, quality,... See more

Quality

Consumers find quality to be positive, with many reviewers expressing delight with the product's durability,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Staff

Reviewers mention positive feedback about staff, highlighting their professionalism, helpfulness, and... See more

User experience

Clients share positive opinions on user experience, with many highlighting that the overall experience was... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Having our first Amtico 22yrs ago in main hallway and still getting comments of how good it still looks we knew we wouldn’t be disappointed. Had 3 more rooms done since at different times and all wea... See more

Company replied

Rated 5 out of 5 stars

We've had an Amtico floor installed in our kitchen for a few weeks now. We are very happy with it - easy to keep clean via a soft brush every day or so and a weekly quick mop with an Amtico provided m... See more

Company replied

Rated 5 out of 5 stars

Following a complete refit of our bathroom we were looking for a floor covering which felt warm to the touch and gives a 'random' pattern which ruled out a wood grain finish. We chose Kura Carraway... See more

Company replied

Rated 5 out of 5 stars

We are really pleased with the quality and look of our new Amtico LVT floor in the kitchen and adjoining room. The fitters also did an excellent job and were very helpful in giving us tips to aid us i... See more

Company replied


Company details

  1. Manufacturing Service

Written by the company

Our extensive range of luxury vinyl tiles is innovative and unrivalled, ensuring that there's an Amtico floor that's perfect for your space. For more than 50 years we've been designing, innovating and manufacturing LVT flooring that is not only beautiful but flexible, durable and sustainable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

450 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 84% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Quality

Excellent quality and looks great in our dining room extension.

26 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for your review. We are so happy to hear you are pleased with your new Amtico Floor! Thank you

Rated 5 out of 5 stars

Absolutely Amtico

Quality of the product, the choice of colours/designs, different layouts, value for money and the guarantee.

27 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for leaving your review. We are so happy to hear you are pleased with your Amtico floor. Thank you!

Rated 5 out of 5 stars

The installation was quick no mess and…

The installation was quick no mess and what a result my kitchen looks twice as big .so light and airy
And reasonably priced.

26 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for leaving your review. We are so happy to hear you are pleased with the service you received! Thank you

Rated 5 out of 5 stars

We chose Amtico flooring from Jay…

We chose Amtico flooring from Jay Tucker at Exclusive Flooring Cheshire. They showed us various Amtico samples from their large range of choices. All examples looked very good, and in the end we settled on two Amtico Spacia styles. The powdered oak and mulled oak. We have had the living room, dining room, hallway and study fitted with the powered oak and kitchen and utility fitted with mulled oak.
Amazing results in all areas, we a very pleased with our Amtico flooring and great work installing it all by Jay and his team.

26 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for leaving your review. We are so happy to hear you are pleased with your Amtico floor, and the service you received! Thank you

Rated 5 out of 5 stars

Flor Ltd provided a fantastic service

Flor Ltd provided a fantastic service. The floors look amazing.

26 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your review. We are so happy to hear you are pleased with the service you received! Thank you

Rated 5 out of 5 stars

The Bideford carpet and flooring Co…

The Bideford carpet and flooring Co folks who sold, fitted and looked after us. The product has also made our life much easier.

26 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for leaving your review. We are so happy to hear you are pleased with your Amtico floor, and the service you received! Thank you

Rated 5 out of 5 stars

Brilliant product

Brilliant product. Very quick job by Floor factory

26 August 2025
Amtico logo

Reply from Amtico

Thank you for your 5 star review! We are so happy to hear you are pleased with your Amtico floor, and the service you received! Thank you

Rated 4 out of 5 stars

Delighted with product…

Delighted with product which looks great. Work was carried out efficiently . Lots of grubby mess afterwards though which was left for us to clean up.

26 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for leaving your review. We are happy to hear you are pleased with your Amtico floor. We are sorry to hear about the mess that was caused, we apologise for any inconvenience this caused. Thank you

Rated 2 out of 5 stars

Made in PRC Amtico

When we decided on LVT, we chose the "Made in Britain" Amtico (this was big part of their marketing) and we were buying it as we progressed with our renovations. We were very disappointed that by the time we got to the last room in our house our Amtico quality has changed as they moved the production to China. It feels a lot smoother and honestly feels now more like any other LVT. The original had a special grip surface on the bottom for the glue and was much easier to cut. Let's hope it holds up the same :(

30 August 2025
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with, very helpful staff and a great product. Flooring looks good in our new kitchen and will hopefully last for many years.

13 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for leaving us your review. We are so happy to hear you are pleased with your new Amtico floor and the service you received! Thank you

Rated 5 out of 5 stars

Just had Amtico flooring fitted in 3…

Just had Amtico flooring fitted in 3 rooms, and so pleased with results. The whole process from selection to fitting by PRJ Flooring Services Ltd was faultless. The fitters were excellent and have done a great job. Would highly recommend.

22 August 2025
Unprompted review
Amtico logo

Reply from Amtico

Hello, thank you for leaving your review. We are so happy to hear you are pleased with your new Amtico floor and the service you received! Thank you

Rated 5 out of 5 stars

Great durable flooring

We previously had Amtico flooring fitted in our kitchen and found it to be hard wearing and esthetically pleasing. So when we had a new kitchen fitted we chose Amtico for our new flooring. It looks fantastic, great British product.

15 July 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave us a review. We are so happy to hear you are pleased with your new Amtico floor! Thank you

Rated 5 out of 5 stars

Beautiful flooring the fitter was great…

Beautiful flooring the fitter was great and did a fabulous job

13 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave us a review. We are so happy to hear you are pleased with your Amtico floor! Thank you

Rated 5 out of 5 stars

New flooring

Professional, clean and tidy. Punctual.

5 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for your review. We are so happy to hear you are pleased with the service you received! Thank you

Rated 5 out of 5 stars

Amtico Parquet Flooring

We are delighted with our small parquet Amtico flooring. It looks wonderful in pur kitchen and it's so easy to clean.

5 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for leaving us your review. We are so happy to hear you are pleased with your Amtico floor!

Rated 5 out of 5 stars

Great service from this company

Great service from this company

5 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave us a review. We are so happy to hear you are pleased with the service you received! Thank you

Rated 4 out of 5 stars

Excellent quality

The quality of the flooring, and the expertise of the fitter, were both first class. We were surprised at having to wait 8 weeks from the point of order until the fitting date.

5 August 2025
Amtico logo

Reply from Amtico

Hello, thank you for your review. We are so happy to hear you are pleased with your Amtico floor and the service you received!

Rated 5 out of 5 stars

I couldn’t be happier with this…

I couldn’t be happier with this product. Three months on from installation, it still looks perfect and we’ve had absolutely no issues whatsoever.

Initially, I hesitated to choose Amtico because I assumed it would be far too expensive and difficult to replace if any part of the flooring was ever damaged. However, the clear and reassuring explanation of the process completely changed my mind. In reality, the product has exceeded my expectations, and I haven’t needed any replacements at all—simply because there have been no problems.

It’s beautiful, hard-wearing, and has been faultless from day one. I am genuinely delighted with both the quality and the peace of mind it’s given me.

30 April 2025
Amtico logo

Reply from Amtico

Hello, thank you so much for taking the time to leave your review. We are so happy to hear you are pleased with your Amtico floor! Thank you

Rated 5 out of 5 stars

Excellent quality product

Amtico is a great product that we have used before. This now also in my office. Fitted by a local company that have done a fantastic job. Very pleased with the final
Result

28 July 2025
Amtico logo

Reply from Amtico

Hello, thank you for taking the time to leave your review. We are so happy to hear you are pleased with your Amtico floor!

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