Amevista Reviews 

23,968
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 2,139 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of products, noting that items are authentic, well-packaged, and often exceed expectations. Many consumers appreciate the competitive pricing and the wide selection available, making purchases feel like great value. The delivery service is consistently highlighted for its speed and efficiency, with many orders arriving earlier than expected and well-tracked. Overall, people find the ordering process easy and the customer service helpful, leading to repeat purchases. However, some customers also noted significant issues with order fulfillment, including prolonged delays, unfulfilled promises, or items never received. Additionally, a few people experienced difficulties with returns, citing high shipping costs for defects and a lack of confirmation for returned items.

What people talk about most

Product

Customers generally report positive experiences with the product, praising the quality, authenticity, and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and efficient... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers report positive experiences,... See more

Quality

Consumers find quality to be positive, with many reviewers praising the excellent quality of the products,... See more

Price

People report positive experiences with price, often noting competitive and reasonable costs for items, with... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Impossible to get any support as customer. 1 pair turned up with everything and the other had a used looking hard case, only 1 sleeve over the arm and totally missing the soft case. And it’s so hard... See more

Company replied

Rated 5 out of 5 stars

Received my Prada sunglasses one day earlier than the expected delivery date. All the way could check where my glasses were. Once received the glasses were matching to the online description. I also s... See more

Rated 5 out of 5 stars

I had an excellent experience with Amevista. My order was handled perfectly from start to finish, and everything arrived exactly as expected. Their customer support team was incredibly quick to resp... See more

Rated 5 out of 5 stars

My new GO-TO for authentic designer sunnies! Ships ASAP and arrives within 2-3 days via DHL or FedEx to Florida from Italy. Perfectly packaged with designer case, inserts, etc and great pricing. I've... See more


Company details

  1. Sunglasses Store

Written by the company

Amevista is one of the leading international e-commerce platforms for eyewear, with deliveries worldwide. Founded in 2019, Amevista launched its online site initially in Italy and then expanded over the months, offering thousands of sunglasses and prescription glasses for men, women, and children. With over 100 brands, Amevista’s meticulous selection focuses on true luxury brands such as Gucci, Saint Laurent, Celine, Dior, and many others. Shopping at Amevista means immersing yourself in a unique digital journey, featuring a wide selection of eyewear and top-tier service with attention to detail, the possibility to customize and adjust lenses, and content created in-house. The fast and reliable delivery service relies on major international logistics players, with high-quality certified and eco-sustainable packaging.


Contact info

4.2

Great

TrustScore 4 out of 5

24K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 67% of negative reviews

Typically replies within 1 week

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4.2

All reviews

(23,968)

8,151 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent sunglasses

Excellent sunglasses! Great quality, comfortable to wear, and they look even better in person. Fast shipping, and everything arrived in perfect condition. Highly recommended!

7 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service and sorted issues super fast

Wasn’t happy with it in the beginning but the customer service has beaten me!! Amazing customer service and solved my issue in a super fast speed! Person called Vittoria emailed straight away and resolved the issue highly professionally in a satisfactory manner! Really happy to order the products again from them. Thank you Amevista
Shijo

7 July 2026
Unprompted review
Amevista logo

Reply from Amevista

Dear Customer,

We are sorry that your sunglasses did not meet your expectations.

Please note that the cleaning cloth is included in the soft case, which can also be used as a cleaning cloth. We assure you that all our products are 100% original. Amevista is a certified retailer, and considering our products as fake is regarded as a defamatory accusation.

We remain at your disposal for any further assistance.

Best regards,
Amevista Team

Rated 1 out of 5 stars

Ordered a product Prada sunglasses but…

Ordered a product Prada sunglasses but one screw on one side arm hinge was missing. Looks like a fake product. Since I ordered as a guest, there seems to be no option to return. Poor quality. However in the past I have had a good experience, but this has been a pretty difficult experience.

8 July 2026
Unprompted review
Amevista logo

Reply from Amevista

Dear Customer,

We would like to clarify that we do not sell counterfeit products. All our products are original and sourced through official distribution channels.

However, we are sorry for the issue you experienced with the missing screw on the temple of your sunglasses. We are aware that your case has already been taken into management, and we are confident that we will resolve the situation in the best possible way.

We remain at your disposal for any further assistance.

Best regards,
Amevista Team

Rated 4 out of 5 stars

Damaged/misaligned hinge with a new…

Damaged/misaligned hinge with a new Rayban Wayfarer reversed, second time I received a new pair of glasses that aren’t in good condition, not acceptable from such a big brand. Also the delivery time was not that fast for this particular Rayban, wich will result in me having to buy them somewhere else to still have them before the weekend. A coupon will not make this mistake and extra time I have to put in again right and I refuse to pay for the return in this case. If you can find your glasses for a bit more expensive elsewhere, it is definitively worth it.

Update: Customer service improved a lot in the past years, but still unfortunate that I received a new pair of glasses from wich the hinges were not secured tightly enough.

8 July 2026
Unprompted review
Amevista logo

Reply from Amevista

Dear Customer,

We are sorry to read about the issue you experienced with your Ray-Ban glasses and we sincerely regret that the product did not meet your expectations.

We understand your disappointment, especially considering that this is not the first time you have experienced an issue. We would like to better understand your case and provide you with the best possible assistance.

We will try to contact you directly in order to review the situation and find the most suitable solution.

We remain at your disposal and hope to have the opportunity to assist you.

Best regards,
Amevista Team

Rated 2 out of 5 stars

Ordered some new sunglasses for my…

Ordered some new sunglasses for my vacation. They were a great price and came really quick.

Then the fun began. One temple fell off. It was missing a piece to stay in place.

Long story short: Amevista's customer care is a joke. Asked for photos and videos 3 times. Then told me they were sending Fedex to pick them up. Later told me I had to drop them off at the nearest Fedex branch - 1 hour away.

Managed to convince Fedex to pick the sunglasses up and then argued with Amevista about just getting a refund since it was too late for my vacation - they wanted to inspect the sunglasses and send a replacement. I had already purchased a replacement pair as I leave for Jamaica tomorrow.

Think you're saving €20 on sunglasses? Believe me, just not worth it with these clowns. Complete wasters of time.

8 July 2026
Unprompted review
Amevista logo

Reply from Amevista

Dear Customer,

We are sorry to read about your experience and regret that you were not satisfied with the assistance received.

We would like to better understand what happened in your case and review the details of your request in order to provide you with the best possible support.

We will try to contact you directly to assist you and find the most appropriate solution.

We remain at your disposal.

Best regards,
Amevista Team

Rated 5 out of 5 stars

Top provider

The speed of delivery, quality of product, responsiveness of customer department, packaging …. AMEVISTA delivered top service with competitive prices.

3 June 2026
Unprompted review

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