Ameritas Reviews 

I’ve had America’s vision/dental insurance since 2015. I personally didn’t experience any problems with the dental portion and I have had cleanings twice a year.
Unfortunately the vision portion was not a good experience at all. It has never been easy for the eye doctors to get information or even find them in the network. Recently I had an exam and got new glasses having to pay out of pocket and submit receipt for reimbursement When calling Ameritas I was explained what to submit and given an email address. I was told I would received an email stating it was received, which I did, and told I would receive another in 2 days. If I didn’t, I was to call back. I didn’t get the second email, called and was told I needed to submit a claim form that they were going to email to me. The form was for a group coverage and I explained I was not in a group, just covered individually. They said they could not reimburse until it was filled out. I completed it, returned it and heard nothing for another week. Called again and was told I needed to submit it to a different email address, because I was not in a group!!! A month later, I finally got my reimbursement, well kind of, I received a check for $54…I had paid over $400.
I have cancelled

The worst!!! Its been over 2 months and have not received my money.

Img they are scammers group.i got vision insurance from this company nd never used the service since March i am member of it.But i did call today to check if i can get eye exam truly they are fraud.tgey sent my id card when i gave this information to eye med they could not see any information there with my last 4 social number.when i called ameritas.representative told me instead of ur last 4 of social we give number give them those 4.he told me that I would created new policy number nd contact them then he put me on hold for while after 6 mints he told me all set u can contact them now they can access ur information now nd give them last four of what I have member id last 4 instead of my last 4.and I called eye med nd I put those last 4 number instead of last four of my social security number.Now eye med could see my plan nd this plan if is different than what I have on my id card.so I am sure about that they are scammers.so please don’t get help from this company nd I am canceling my membership right now but before that I wanted to aware other people about that.

I agree with everyone else who rated this company. ONE Star! You can't even access the website most of the time. It says: this application is temporary unavailable, when you try to Log In.

My mother purchased an insurance policy from them years ago and paid them 23k at the time to pay it if full. 20 years later they told her she had to start paying $600 per month to keep the policy. They then raised it to $1000 a month and told her she needed to send them $2500 more to keep the policy in force. The money was for my bother, who is in wheel chair. My mom sent them 47k for a policy that was only going to pay 55k and she lost it all. 47k is was she sent these people.

Ameritas has terrible dental coverage for individuals that purchase their product. It looks good on paper until you submit a claim. That's when you find out their payment standard is around 30% of what dentist's actually charge. So they say the cover a service, but then only cover 30% of the service because that is their payment standard. I purchased ameritas as a secondary insurance for some major work I needed done & the coverage has been so dismal, i will cancel it dec & advise no one to purchase it.

I have had Ameritas vision insurance for about 2 years, through my employer. Both times I have made claims for frames and lenses, they have rejected the claims. They find all sorts of issues with your invoice/receipt, despite buying glasses from reputable vision providers. It's not easy to submit claims, as their website is dated and usually after you submit a claim, they block your access to it as well. I submitted a claim about a month ago and instantly I wasn't able to access the claims page. Another time they gray out the submit button so that you can't submit your claim. They use random tactics like this to make it frustrating to submit claims. This insurance is also just a reimbursement process as they are not really recognised as an insurer when you go get your exam done. You just submit a claim after you pay out of pocket, and if you're lucky, they pay you back.

They are the worst dental insurance ever! They first denied payment for a cleaning & exam. I had to call them several times to figure out why it was denied. I got a different answer every time. They eventually only paid $72 towards that claim. I am supposed to go in every 3-4 months for periodontal maintenance. They again are denying charges indicating they only cover 1 visit every 6 months.
I contacted them again regarding their response and they stated it was in my plan that they only cover this once every 6 months. They told me they would send me a benefits package and I should receive it within 7-14 days. I am still waiting. Cleanings used to be free but not with them

I am an english and spanish speaker. My expirience was terrible! i will be writing a review in english and spanish so everyone knows not to depend on this company!! If I had the option to give zero or 0 stars, I would give them. They are useless, they always take my payment from my account. I have been with you for 3 years. They promised to give me 70 percent and they don't want to pay the bill. I can solve the problem. They leave me on the line for a long time and hang up on me.

si tuviera una opción de poner cero 0estrellas las pondría no sirven siempre agarran mi pago de mi cuenta ya tengo 3 ańos con ustedes prometieron darme un 70 por ciento y no quieren pagar la factura ablo para solucionar el problema me dejan mucho tiempo en línea y me cuelgan

Dental insurance - deducted premiums for months never a phone call, email welcome packet, only the monthly deduction. When I noticed the charges and called to inquire, they had a dental policy on me but I already had another policy. Someone signed me up and Ameritas was quietly deducting monthly

Cancelled my Dental Policy today. America's Dental only paid $60 of $210 they said they would pay for cleaning and x-rays.
LIARS!
Did not receive information they said they sent me.

I wish I would’ve read the reviews before I bought this dental insurance. I’ve been paying for it over a year and I go into the doctors office to get x-rays and exam. She submitted it to the insurance company and they paid a measly two bucks. I would never recommend the dental insurance. It’s really really sad that they will scam people like us.
When you’re buying dental insurance, make sure there’s no waiting. Period to get the work done and also no missing tooth clause I’m learning about this.

They deserve a Zero star. I'm retired and don't even know how they started charging me. I have never received any documents regarding a Policy, only a couple of letters complaining about no payment and that my account would be closed...But then kept on charging my Bank anyway with amounts from $69.85 to $139.70 and then $209.55, at which point, because my account with Deerwood Bank was way overdrawn the Bank closed my account! I have the Fraud department looking into this and I want every Dollar charged to be refunded to Deerwood Bank Stat!

Closed my account and charged me 25 dollars with no notice and sent my money to another company I think they own or are in cahoots with. How can a company take money from an investment authorized by me without my permission?

These people are thieves, zero customer service, and are on the threshold of being prohibited from offering there products in Oregon.
After purchasing an immediate withdrawal annuity (I’m 70), with $250,000.00 cash. My agent, who called the home office, was told, “overnight the application and check before Labor Day, we will set it up for 9/1 payout monthly”. Needless to say this was a straight up lie, passed on to me. Writing this today on 10/17, with no payment, other than looking at this “account online”, showed they waited until 9/11 to set up policy, disbursement entered 10/12, nothing. Granted, Federal Holiday, and ACH process time, but the high pressure tactic of “you’re losing $54.00 a day”. I wrote the check 8/27 and it was overnighted to the home office before Labor Day. I have file a complaint with the State of Oregon’s Insurance Commissioner and the matter is under investigation. Meanwhile I don’t have my my $250K, which could at a minimum could be sitting collecting 5% in a variety of short term banking options.

My claim was denied and then reconsidered and denied again. They said I didn't need the service provided. I am assuming they wanted me to continue in pain from a cracked tooth. They were good for many years, but 2024 has been one hassle after another. I DO NOT recommend them!

$65 per month for 18 months. Never touched the policy for the first year of ownership. I have no known dental issues. Quick visit to the dentist, a couple of x-rays and this company pays $2.00. Let me emphasize $65 per month for 18 months and this company pays 2 bucks for a $118 visit. They are essentially unregulated in the ultimate nanny state of California. Cannot recommend this company, in fact, urge a boycott or simply bypass Ameritas as an option.

I was working with Bill Akins, who sold this annuity from Ameritas thru AMBA which is an organization made up of retired teachers. I was told by BIll that I would have a guaranteed competitive interest rate of not less than 5% per year growth. When I received my 2 year report, I had less than I originally started with. Bill had told me that if I gave him $500 up front, I would have the opportunity to earn more in the first 2 years. Essentially, the $500 was his commission so, in fact, he did earn more in the first 2 years, but I earned nothing. How can that be? The AMBA website stated that I would earn a guaranteed competitive interest rate, but it didn't happen. Now, if I get out, I have to surrender another 10% to do that. So where is my money going? It seems to me that the financial advisors are doing well by having dissatfied customers as the 10% we lost by exiting the annunity is also distributed back to the company and I would assume, share with their financial adivsors. My friend invested even more than I did and has lost thousands. It seems that this is a ploy to swindle elderly people's money rather than to help them make money. During this same time frame from 3/2022 to 3/2024 the S&P increased 19% and the Dow was up 16%. What kind of an financial advisor puts money where it doesn't earn money in that kind of a market. Something very shady is happening in this scenario. I would love to hear from others who have experienced this same thing. I'm sure there are many out there.

My mother's insurance policy changed to an Ameritas dental policy at the beginning of the year. However she is in the middle of work with implants and they say that because she wasn't insured through THEM at the beginning of the work they REFUSE to pay for the continuation of the work. My mother is elderly and on a limited budget. She bought dental insurance years ago to help with these costs. I called to speak with customer service and they said that "is just their policy" even though to do implants is a lengthy time and my mom had no choice with the change of insurance. So basically they will pay NOTHING!

they do not help you. been trying over a year to get my 401k, but literally no access to my money.