American Web Coders Reviews 178

TrustScore 2.5 out of 5

2.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

DO NOT FALL FOR THIS! These ratings are not real! I gave an honest review which reflected the awful experience I had with American Web Coders. They harassed me to take it down and write a positi... See more

Company replied

Rated 4 out of 5 stars

Just want to thank American web coders, highly recommend to everyone want to build e-commerce , mobile app or online website. They understand your project or concerns ideas without more details. Espec... See more

Company replied

Rated 4 out of 5 stars

Sean has been an excellent project manager for my website. The recent updates have been more time-consuming than the initial setup of the site, but they have done a good job in setting things up accor... See more

Company replied

Rated 1 out of 5 stars

I can provide the full email history with all the turnover managers, Zach tries but its one cost after another after another. (Months later) spent approximately $10,000.00 I can show every bil... See more

Company replied

Company details

  1. Advertising Agency

Written by the company

American Web Coders is a full-service website design company & web development agency. American Web Coders offers it's customers the following services: digital strategy, web design, website development, Shopify website, WordPress websites, and content creation.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

178 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great Experience with Amelia Baker and…

Great Experience with Amelia Baker and Brian Williams.

18 May 2021
Unprompted review
American Web Coders logo

Reply from American Web Coders

Hi Messiah Elohim,

We appreciate you being so upfront with us and taking the time to share your positive response. Thanks

Best Regards,
Team - American Web Coders

Rated 5 out of 5 stars

ZAM and everyone at American Web Coders…

ZAM and everyone at American Web Coders are awesome, they go above and beyond to get everything you need right down to the last detail. They have done a wonderful job for our new business and proud of there work, Thank you

6 May 2021
Unprompted review
American Web Coders logo

Reply from American Web Coders

Hi Derick,

I truly appreciate your positive feedback about our services. Looking forward to seeing you again soon.

Best Regards,
Team AWC

Rated 5 out of 5 stars

I needed my whole website revamped and presentable.

I chose American Web Coders because it was my first time using a company to update my website for me. When I first called, they actually had a lot of work that I never even imagined to do. I personally did not want to figure how to do the website myself, so they really did some great work! Zam Walker was the main person helping me. He was absolutely great! Professional, respectful, helpful, and patient as well considering I Kept making changes and asking for things! I am very grateful and very happy to have worked with him and I would use this company again if I did need any other services! I also would hope to be able to work specifically with Zam, however anyone I spoke to in this company was polite as well.

5 May 2021
Unprompted review
American Web Coders logo

Reply from American Web Coders

Dear Maleaya Vallejo,

Thank you for your kind support. We truly appreciate your business and look forward to serving you again.

Best Regards,
Team AWC

Rated 5 out of 5 stars

I would like to take a .oment to say…

I would like to take a .oment to say great job Richard Wilson. You stayed in touch with me throughout all the fine details and created just the website I wanted. I've strongly recommended you to others seeking a professional and timely job. Brother you rox!!!. Clayton Rogers

30 April 2021
Unprompted review
American Web Coders logo

Reply from American Web Coders

Dear Clayton,

Thank you for your kind support. We truly appreciate your business and look forward to serving you again.

Best Regards,
Team AWC

Rated 1 out of 5 stars

Filthy liars

All the positive reviews on here are fake. All they do is lie.

28 April 2021
American Web Coders logo

Reply from American Web Coders

Dear Sean Cabuchola,

Thank you for taking the time to share your feedback on our Trustpilot profile. We appreciate your honesty and the opportunity to address your concerns.

We take customer satisfaction seriously, and we apologize for any inconvenience you may have experienced. Our team is committed to providing excellent service, and we want to ensure that your issues are resolved to your satisfaction.

To better assist you, we kindly ask you to reach out to our customer support team at 866-921-5690 or via email at info@americanwebcoders.com. Our dedicated representatives are available to listen to your concerns, answer any questions you may have, and work towards a resolution.

Your feedback is invaluable to us as we continuously strive to improve our services. We understand that issues may arise, and we are here to make things right. Please provide us with an opportunity to address your specific situation and enhance your experience with our brand.

We look forward to hearing from you and appreciate your patience as we work to resolve this matter promptly.

Best regards,
Team American Web Coders

Rated 5 out of 5 stars

thank you so much james and travis for…

thank you so much james and travis for completing my website in such a timely manner. quick feedback and great quality work.

20 April 2021
Unprompted review
American Web Coders logo

Reply from American Web Coders

Dear Bob,

Thank you for your kind support. We truly appreciate your business and look forward to serving you again.

Best Regards,
Team AWC

Rated 5 out of 5 stars

American web coders is a great website…

American web coders is a great website developer and marketing company to work with. From day one they assigned my company a professional project manager Mr Sam Wilson. With Mr Wilson great communication skills and hard work my company now has a great website and marketing. My company will continue to work with american web coders for all our marketing needs.

17 April 2021
Unprompted review
American Web Coders logo

Reply from American Web Coders

Hello Willis,

We at American Web Coders truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your product.

Truly,
Team AWC.

Rated 5 out of 5 stars

I would like to take the time out and…

I would like to take the time out and thank this company for doing such a great job on my website and trying to get everything together in short notice. There communication is great and they try everything in there power to make sure your site is for you and your liking and Mr.Sam Wilson he is the greatest he has been by my side every step of the way, he such a hard worker and wants nothing but the best for his customers and I love it thank y’all so much the whole team for working with me and making my site everything that I wanted and more.

16 April 2021
Unprompted review
American Web Coders logo

Reply from American Web Coders

Hello Oj,

We at American Web Coders truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your product.

Truly,
Team AWC.

Rated 5 out of 5 stars

It's a Journey

Patience is required. Coding or color, there is an art in web design and what I do which is not easily articulated via text and email. Inspiration comes in a flash and takes time to create.
Overall, everyone at American Web coders has been professional, courteous and patient.

I wish I'd had a better understanding of how much upscale in cost there would be at the time I'd suggested certain edits. That said, my website will clearly be a work of art and represent myself and its code builders well.

14 April 2021
Unprompted review
American Web Coders logo

Reply from American Web Coders

Hello Caroll,

We at American Web Coders truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your product.

Truly,
Team AWC.

Rated 5 out of 5 stars

45 yr Company Gets a cyber facelift

Our company has been around for 45 years and the thought of building a website was terrifying. The project seem very challenging at first because there was another website previously done that was a hot mess. Thank God for people like Amelia and her Project design team at American web coders, they were very knowledgeable.patient creative and overall PROFESSIONAL to my company needs. They were quick to make changes and edits and also offer others services that may be needed to launch this great website. I would encourage anyone who do not have the background or knowledge to design a website please go contact American web code is for your next design.

14 April 2021
Unprompted review
American Web Coders logo

Reply from American Web Coders

Hello Laura,

We at American Web Coders truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your product.

Truly,
Team AWC.

Rated 5 out of 5 stars

Great performance

Great performance, great personality ,great knowledge of websites designed. I am very pleased, which I told my friends to establish a commercial websites through your company thank you all .

14 April 2021
Unprompted review
American Web Coders logo

Reply from American Web Coders

Hello Mike,

We at American Web Coders truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your product.

Truly,
Team AWC.

Rated 5 out of 5 stars

The team at AWC is extremely efficient…

The team at AWC is extremely efficient and keeps the client up to date regarding the job being done. They are always willing to incorporate the client's design wishes. I am halfway through a website design for my new LLC and I have had no regrets or frustrations - everything is moving smoothly. Thanks, AWC.

12 April 2021
Unprompted review
American Web Coders logo

Reply from American Web Coders

Hello David,

We at American Web Coders truly appreciate your business, and we’re so grateful for the trust you’ve placed in us. We sincerely hope you are satisfied with your product.

Truly,
Team AWC.

Rated 1 out of 5 stars

So BAD Its hard to know where to begin

(4-21-21 Update provided below from this initial 4-5-21 review)
4/5/21 Its hard to know where to begin. I wanted an affiliate website built in WordPress, which they said they could do. I provided a PowerPoint & Word documet how I wanted the website to be designed, hoping that since I'm not a web designer they would make it look better. I also gave them example sites to review so they knew not just the look and feel but also the way I would like to have visitors navigate through the site.
They would come back with disigns not even close to what I was asking for, evne when I provided them a layout of what I was thinking. After mulitiple discussions and sending more corrections I was fed up and wanted my money back since they provide a 100% money back guarantee. Well, even after speaking to management they would not refund my money , said I was not qualified to get my money back. They are not doing what I ask, its been TWO MONTHS and it should have been completed by now and they keep coming up with delays of what they're developers can and can't do. Its NOT a difficult site, no eCommerce, just an affiliate site that ranks and reviews products. They have no contacts other than the people that I spoke with so I don't even know who the president is, nor does this company even have their own Facebook page to be able to post any information or ratings on their Facebook site. I'm just ONE GUY, trying to put together an affiliate site like so many that are out there and they can't even do this, nor make the corrections I ask for that are based on simple disign concepts. I know they have top ratings, but seriously, it would be nice to be able to go up the food chain to rattle a cage to get thigns the way they need to be. Can't even find out who the president is of this company. WORST experience in the world, but have to suffer through it since they won't get my money back, and I found other developers who could do exactly what I'm asking for in half the time.

Today is April 21st, original review was April 5. That review was done April 5th. After being told I was not eligible for the 100% Money back gaurantee, I was persuaded to continue the project, promising me they would delivery what I asked for. A simple web design for a new affiliate marketing site. Instructions continued to be ignored, and when I would go to see the updated site, I would sometimes see that instructions were ignored, other times work was done that I didn't ask for. The only request I made that could have been tricky was asking to have a content element anchored so that while the user is scrolling the page, that content stays in view. I've seen it on other websites and was told that this was something taht they could do. Two moths, three weeks later, I'm finally told it can't be done, or THEY can't do it. Other design elements looked like they were done by 6th graders and the time between my repeated requests was so long I was wondering if they were working at all, and when I finally saw what they said they were working on, nothing changed!

If I had a customer that communicated such disappointment I too would want to make it better. Unfortunately I just got more aggrivated, especially when I know what I asked for could be done, and done a lot faster after consulting other firms of these issues. I know they have some good reviews, but I can't say this was a good experience at all. It would have been smarter to provide me a refund as their contact says is "100% Money Back Gaurantee"--which is a lie because they refused to provide me a refund after well documented areas of frustration of not haveing instructions followed, than to have this review left. I'd rather warn people, especially individuals who don't have deep pockets and can afford the loss. I can't afford the loss, but I couldn't put up with the aggrivations any longer.

5 April 2021
Unprompted review
American Web Coders logo

Reply from American Web Coders

Dear Thom Schumacher,

We are really thankful that you agreed to take down the negative review once you are satisfied with the completed work.

We really value our clients and have a rigorous policy when it comes to delivering quality work.

Once again, we thank you from our side for building a better understanding with us.

Regards,
American Web Coders

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look