Americans & Expats Overseas Reviews 

1,930
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 91 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, knowledgeable, and genuinely helpful, often making complex situations feel manageable. Many highlight the exceptional customer service, noting the team's responsiveness and willingness to provide clear, personalized guidance. People frequently mention the quick response times and efficient service, which contributes to an overall smooth and easy experience for their tax filing needs. However, some customers noted that interactions occasionally felt focused on selling services, rather than directly addressing their specific inquiries. A few also mentioned instances where their questions were sidestepped, or the company seemed challenged to provide tailored assistance for unique situations.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, responsiveness, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

Customer service

People report positive experiences with customer service, highlighting the helpfulness, friendliness, and... See more

Response time

Users describe positive interactions with response time, highlighting the promptness and speed with which... See more

Customer communications

Reviewers mention positive feedback about contact, highlighting the kindness and helpfulness of contact... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I am still in the beginning stages of the procedure, but my consultation put me at ease. Ms. Lindner was informed and very easy to speak with about my specific issues. Her command of the English langu... See more

Company replied

Rated 5 out of 5 stars

Christie really listened to my case, worries and questions. She was extremely helpful and attentive when it came to really helping my sitation. She was warm and informative and set me on the right pat... See more

Company replied

Rated 5 out of 5 stars

I only had the no obligation consultation. I found it was very helpful and useful. Annet was very professional and informative. I did not feel pressured to purchase their services. I actually... See more

Company replied

Rated 5 out of 5 stars

I got all the information I was looking for from friendly and knowledgeable agents both in Europe and the US. What impressed me most was the speed of reply. Thanks so much for a quick and totally pe... See more

Company replied


Company details

  1. Tax Advisor
  2. Business Broker
  3. Information Bureau
  4. Information Service
  5. Mediation Service
  6. Tax Preparation Software

Written by the company

We help Americans living abroad to become US tax compliant in an organized way and avoid unnecessary double taxation. Based on your personal situation, we introduce you to the appropriate US tax advisor in our Americans Overseas network who will make you a tailor-made offer. Our information and refer service is free of charge and free of any obligations. Americans Overseas is founded by Americans living Overseas. We understand the burdens that people with American nationality face, and alongside providing free information for many issues, we offer a suitable and affordable solution. You can rely on us for the following services: - free information about US Tax - information about FATCA - help with letters from banks or other financial institutions - tax deadline & tresholds - tax credits - W8 & W9 forms - Form 1040, Form 1116 & Form 2555 - local tax preparation - considering renouncing citizenship - referral to an affordable tax accountant - referral to a financial planner specialized for US Perons - tax treaties And of course the latest news, and political lobbying for US Persons living and working abroad. Helped 18500+ Americans Overseas in more than 52+ countries.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(1,930)

222 reviews in the last 12 months

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Rated 5 out of 5 stars

So helpful!

So impressed with the prompt and efficient reply to my initial contact with Americans Overseas. I now feel totally supported and reassured with all the paperwork.

6 December 2024
Rated 5 out of 5 stars

Professional, Knowledgeable and Personable

Very professional and knowledgeable regarding my particular situation. Also personable, as I felt seen as an individual not only as a numbered client. Christie was able to communicate what she knows clearly and efficiently, reassuring and accompanying me as I navigated a process that had me feeling anything but calm.

20 November 2024
Rated 5 out of 5 stars

All of my exchanges with Americans &…

All of my exchanges with Americans & Expats Overseas were conducting in a friendly and professional manner. Their responses were prompt and helpful and their referral put me in touch with exactly the help I need.

4 November 2024
Rated 5 out of 5 stars

Kudos to Christine S.!

The consultant I spoke to, Christine Snowden, was empathetic, funny, warm, and reassuring. She truly seemed to love her job and was knowledgeable and kind. So rare these days!

25 October 2024
Rated 5 out of 5 stars

My short call with Miss Christie…

My short call with Miss Christie Snowden turned out to be one of the most pleasant, empathetic, knowledgeable interactions I have ever had over the phone in my 45 years with any organization. Aside from her on-point helpful professional approach and advice, Miss Snowden created an atmosphere that was distinctly human—revealing herself to be a master at her trade. She understands emotions, and that this is a crucial part of communicating. Behind business, a connection was made. And Christie has given me grand confidence in your organization.

I look forward to trusting your network for my professional needs in the future.

22 October 2024
Rated 5 out of 5 stars

Reliable, and competent

Reliable, and competent. I had to amend a number of years and do the current year. There was a lot of paperwork to upload, and there was some confusion here and there, but we worked through it. Marinke was very patient since I took quite some time to upload paperwork, but we made it as it came down to the wire. Overall a good experience.

18 October 2024

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