Spent $2,500 on the grill, the burners have never worked correctly. I’ve had email correspondence with the manufacturer and they have basically just continued to say I need to take it apart and clea... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Bought a 3 burner AOG. Utter disappointment. Either doesn't get hot enough or causes flareups that turn into a firestorm. Hard to clean. Have a Home Depot Weber at my vacation place that cost less tha... See more
solid grill, not too happy re: ignition feature, no battery but it works ,takes a long time to heat up over 800, maybe i'm just too old school. easy to set up. rear burner excellent, side burner, don'... See more
Very poor delivery time. Placed an order for AOG grill replacement parts on 9/17/20. Finally received the shipment on 10/30/20. Worst part is I only received 1 of the 2 parts that I ordered but accord... See more
Company details
Information provided by various external sources
American Outdoor Grills are designed and manufactured in the USA by RH Peterson, the same company that brought you Fire Magic Grills. American Outdoor Grill Built in BBQs are budget friendly and perfect for any island in your back yard or patio. Depending on your cooking needs, choose between two series and three popular sizes, 36", 30" and 24" models.
Contact info
9550 S. Eastern Ave , 89123, Las Vegas , United States
- 888-290-9854
- support@jbsretail.com
- americanoutdoorgrillshop.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
the only thing you should change is the…
the only thing you should change is the option to order the frill with a flexible connection for the propane source other than a canister. I have been unable to use my grill because I have to have a different hose to connect to my house bib.
I have a built-in 30" natural gas…
I have a built-in 30" natural gas grill. The battery operated igniters have worked very poorly from day one, the knobs have been loose from day one. I find that this grill has numerous hot and cold spots, and it doesn't provide even heat at all.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.




