Ordered in the 7th with 1/2 day delivery and still not come. Sent an email that hasn't been acknowledged. Bit disappointing as I bought it for someone's birthday which is tomorrow so il have to get so... See more
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Paid for DPD 1-2 days I am still waiting for my items customer service are non existent don’t answer emails love chat or social media, don’t use this company it would be quicker to go to America and g... See more
If I could give them less than 1 star I would! Their carrier left my parcel on my door step despite being told not to! It was stolen, I contacted DPD and they admitted leaving it unattended, despite t... See more
I had a really positive experience with American Kandy Co. My order was shipped really quickly and arrived via Evri in a few days with everything just as I had ordered. I had been let down by another... See more
Company details
Written by the company
Providing imported american confectionary to both national and local customers. We also cater for the UK market with purchasing from new up and coming brands supporting national business.
Contact info
Unit 9, Victoria Hall, 286 Rawlinson Street, LA141BX, Barrow in furness, United Kingdom
- 01229 458338
- sales@americankandyco.co.uk
- americankandyco.co.uk
No recent history of asking for reviews
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My order didn’t come i messaging and…
My order didn’t come i messaging and messaging no reply and calling also but no answer!!!! I need a refund!😡😡😡😡

Reply from American Kandy Co
Dreadful service
I haven’t received my order that was for my daughters birthday. I sent numerous emails and had absolutely no response I wish I had of paid attention to the other reviews because I would’ve known this was going to happen. Definitely won’t be ordering again and I really would like to know where my order is going to come or my refund

Reply from American Kandy Co
Goods still haven't arrived
Goods still haven't arrived, even though I received an email saying goods sent. Used tracking number but delivery company haven't received it yet. Delivery was meant to be 3 to 5 working days. Gift was for my sons birthday.

Reply from American Kandy Co
My parcel said it had arrived and it…
My parcel said it had arrived and it never showed up at all.

Reply from American Kandy Co
Dissatisfied with Company
Placed an order on the 17th December. Did not expect delivery before Christmas but still have not receIved anything and we are now a month down the line. Shipping status is unchanged so don’t think items will come now. No communication from seller and no response to emails sent. This left me no option but to take it up with my bank as the payment was taken at time of order.

Reply from American Kandy Co
Parcel arrived on time
Parcel arrived on time, and quality was A+, can’t fault them. Will definitely be ordering again.
Great choice to choose from
I ordered various items from American Kandy during the middle of November last year for Christmas. The whole process went smoothly and Evri delivered the parcel within 3-5 days (glad I ordered early!). Would definitely order again.
Never had a problem my granddaughter…
Never had a problem my granddaughter loves the stuff carry on the good work
i have received my both mystery boxes…
i have received my both mystery boxes they was both well wrapped on time and both my son and myself thoroughly enjoyed the contents in both boxes thank you.
Highly Recommend!
Absolutely love the company, I order every week or 2, fast delivery and always reliable. Would recommend to anyone!
Had a fast and speedy delivery…
Had a fast and speedy delivery everything as expectef
A great selection of candy I ordered…
A great selection of candy I ordered over £100 worth of candy and it was delivered on time and was worth the money I will recommend and use this company again the service was excellent my grandchildren loved the candy boxes and the mystery boxes so much value for money this is the site to order candy from I’ve tried a lot of others their choice is no where near as good as this site
Try it, you won't be disappointed!!
Only been able to order once but couldn't fault anything, they had what I wanted in stock and it couldn't of been any easier, keep doing what your doing!
My experiences have been great so far
My experiences have been great so far. There was one instance which was minor. But still pleased with the care they wrap your items with.
Great selection of American sweets at…
Great selection of American sweets at decent prices
I have ordered here once or twice…
I have ordered here once or twice before last year (2022) & I got the large mystery box both times, it was a speedy delivery within a few days & you do get a good selection of American goodies I did have a lot of similar sweets which is cool but I would prefer more of a mixture of the other goodies & a few less sweets but overall I like this company & will order again In future.
Persinally never had an issue with the…
Persinally never had an issue with the company move a day or so late but with everything else I'm not surprised excellent services too
Disappointed
I purchased the sweet mystery box. Was really disappointed with the contents I had eight items when I read the info it said you would receive between ten to twelve items so this is false advertising. I did send an e-mail to the company they did not reply back. Won't be using again.

Reply from American Kandy Co
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