American Financing Reviews 

1,329
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I wish I could give them a zero rating. I tried this company out and I regret to say I wish I would go a different route. There is a major issue that was overlooked and my family is paying the price... See more

Rated 1 out of 5 stars

I've been waiting for answers for literally months. I guess american financing does not want to do business with me. That's okay but I wish they'd let me know. I had to deal with the death in the fami... See more

Rated 5 out of 5 stars

We’ve worked with American Financing twice now, and both experiences were great. Most recently we worked with Craig, who helped us refinance. Craig is extremely knowledgeable and was a joy to work wit... See more

Rated 5 out of 5 stars

American Financing was great to work with on our mortgage they are professional and have great customer service.David Smith is one of their best advisors.

Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

Home Purchase Mortgage Refinance VA Home Loans Schedule Appointment


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(1,329)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Alexandra Spollen took the time to coordinate all of the details and keep me informed during every step in the process. I would recommend Alexandra to anyone looking for loan advice.

5 December 2021
Unprompted review
Rated 5 out of 5 stars

Easiest refinance ever!

Excellent, John Hazel, and Trina made our refinancing extremely easy, explaining every step and answering all our questions. Thanks to Glenn Beck for insisting, and for this lead.

4 December 2021
Unprompted review
Rated 5 out of 5 stars

Thank you American Financing

We heard about American Financing on the Glenn Beck show and my husband and I wanted to try to lower our interest rate. We had such a great experience with American Financing and John Hazel. They helped us lower our interest rate and our monthly mortgage and completed the process in just a few weeks.

1 December 2021
Unprompted review
Rated 5 out of 5 stars

Craig Gardner and team was excellent

Craig Gardner and team was excellent. Answered all my questions and worked hard to get over any hurdles encountered throughout the process.
Thanks Glenn Beck and other conservative media hosts for the reference.

30 November 2021
Unprompted review
Rated 5 out of 5 stars

Refinance with Andrew Paulsen

We were fortunate to refinance our home with mortgage consultant Andrew Paulsen. He helped us through this process letting us know when and what should be expecting. His communications to us were timely and professional. I have never experienced such a smooth refinance and look forward to working with American Financing again if the need arises due to Andrew's customer service skills. We appreciate everything Andrew did to make this process easier on us.

28 November 2021
Unprompted review
Rated 1 out of 5 stars

Horrible experience

This has been a nightmare from start and it is still not done. I had used this company several years ago and had great service NOT ANYMORE. I started this refi back in October. Told them right up front the appraisal had to be cleared and approved by land trust officer, no one listened. After 30 days I asked what was wrong but was told it was fine. Around 45 days got a message loan approved for closing ONLY on said day it was pushed back. This happened 3 times. I mean what does a processor do? The processor is supposed to make sure EVERYTHING is in order. Sorry doesn't cut it when you are constantly expecting loan to be completed. By the way my credit score was fine as was my income and accrued equity. I would never recommend this company to anyone.

26 November 2021
Unprompted review
Rated 4 out of 5 stars

My re-fi

My re-fi with American Financing went quite well despite some minor hiccups because of self induced financial parameters. In addition, one other thing must be mentioned: the associate I dealt with (Craig Gardner) was exceedingly helpful in aiding me in resolving those hiccups with the least complications & his efforts need to be mentioned.

25 November 2021
Unprompted review
Rated 5 out of 5 stars

Heard about American Financing on the…

Heard about American Financing on the Glenn Beck show. He hit the nail on the head with them! They are very upfront and honest. The whole process with Andrew Paulson was easy and never felt like we were being pushed into anything. We will be recommending them to anyone that needs a mortgage or refi!

23 November 2021
Unprompted review
Rated 5 out of 5 stars

Chris Kelly with American Financing is the Best!!

Chris Kelly is the Best!!! I refinanced to a 15-year fixed and then again to pull out some cash. He made it so easy on the website, and he and his staff are extremely prompt in responding to any questions. They are very honest and reasonable. I heard about them on Phoenix Radio 99.9 and I am so happy I made the call to American Financing...you will too! Make the call.

22 November 2021
Unprompted review
Rated 5 out of 5 stars

My experience with John Hazel was…Superior in all aspects from start to finish

My experience with John Hazel was wonderful. With each interaction from the initial conversation to the final paperwork he kept me informed and feeling at ease that I was in great hands that I could trust with one of my most expensive and near racking transactions. When he handled the transactions it was seamless, it was when others were involved things went sideways that John had to correct (Nicole T. & Mariah E. asking for documents I had already sent, and were in my file which they could not be bothered to look at).

18 November 2021
Unprompted review
Rated 5 out of 5 stars

Refinance Experience

We had a great refinance experience with American Financing. Andrew Paulsen was our consultant did an excellent job navigating the entire process. He was easy to reach and quickly answered all of our questions. All have already directed several friends to reach out to him. Amazing Job!

18 November 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic experience with American Financing

We had a fantastic experience with "Team Lisa" at American Financing. Lisa, Carli, Jayme and the team were all very clear communicators and kept us informed throughout the entire process of refinancing to get a lower rate. We are very pleased and highly recommend them!

17 November 2021
Unprompted review
Rated 5 out of 5 stars

Refinancing was totally worth it!

Refinancing with Andrew Paulsen was super easy! So effortless and we will save $1000s over the next few years. Andrew and the others that assisted where very informative and always quick to help with our questions!
Thank you!

17 November 2021
Unprompted review

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