American Financing Reviews 

1,329
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

I wish I could give them a zero rating. I tried this company out and I regret to say I wish I would go a different route. There is a major issue that was overlooked and my family is paying the price... See more

Rated 1 out of 5 stars

I've been waiting for answers for literally months. I guess american financing does not want to do business with me. That's okay but I wish they'd let me know. I had to deal with the death in the fami... See more

Rated 5 out of 5 stars

We’ve worked with American Financing twice now, and both experiences were great. Most recently we worked with Craig, who helped us refinance. Craig is extremely knowledgeable and was a joy to work wit... See more

Rated 5 out of 5 stars

American Financing was great to work with on our mortgage they are professional and have great customer service.David Smith is one of their best advisors.

Company details

  1. Mortgage Broker
  2. Financial Consultant

Written by the company

Home Purchase Mortgage Refinance VA Home Loans Schedule Appointment


Contact info

3.1

Average

TrustScore 3 out of 5

1K reviews

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No recent history of asking for reviews

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3.1

All reviews

(1,329)

11 reviews in the last 12 months

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Rated 5 out of 5 stars

Andrew Paulsen was extremely helpful

Andrew Paulsen was extremely helpful, and amazingly patient with my many questions throughout the entire process of refinancing my mortgage. It could not have been a more pleasant experience, not to mention the money saved :-)

25 March 2022
Unprompted review
Rated 5 out of 5 stars

Justin White at American Financing…

Justin White at American Financing handled our application to refinance our home loan. His knowledge led us through the available options, and the website uploading of documents made it very easy for him to coordinate the various components of our new loan. His ongoing communication was invaluable, and our new loan was closed within thirty days. Justin is friendly, exceedingly helpful and his expertise and guidance throughout the process was invaluable. Highly recommend American Financing and most especially Justin White.

24 March 2022
Unprompted review
Rated 5 out of 5 stars

We had a great experience from start to…

We had a great experience from start to finish! Andrew took time to explain things thoroughly. He was great to work with through the process and was readily available. Again, thanks to Andrew for making it a great experience!

23 March 2022
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

We did not have much knowledge of this process and Chris Kelly was full of knowledge and comfort! He helped us through all our questions and made sure he let us know all updates in the process.

14 March 2022
Unprompted review
Rated 5 out of 5 stars

American Finance and Tyler

Tyler Robertson with American Finance was great to work with! He got us exactly what we were looking for in a refinance and consolidation loan. Tyler, Cynthia and James were a great team as well. The responses were quick and every interaction was friendly and professional. It was also very easy to upload documents and the closing was very quick on top of everything. I would highly recommend Tyler and American Financing to others!

11 March 2022
Unprompted review
Rated 5 out of 5 stars

John Hazel 5 Star Rating All The Way!!

This was our first experience working with AmericanFinancing.net.
Our Loan Representative, John Hazel was absolutely phenomenal!! He was very thorough and explained every piece of information from beginning to end and made this experience for us a memorable one. We were referred to American Financing.Net and we will certainly do the same!!! Thank you John Hazel for all your help and guidance through this process!! 5 Star Rating All The Way!!

4 March 2022
Unprompted review
Rated 1 out of 5 stars

What a waste of time.

What a waste of time. They strung us along, kept asking for more and more documents and wouldn't allow us to extend the rate lock. The loan specialist talked down to us and shamed us because our income was just under what they required but yet we were told they would work with us. The loan specialist should be fired for how he spoke to us. If you don't have 750+ FICO and almost zero debt, they treat you horrible. Avoid this place.

4 March 2022
Unprompted review
Rated 5 out of 5 stars

Andrew Paulsen @ American Financing

Andrew Paulsen handled our refinance, cutting our rate and shortening the length of our loan. He had our loan program and financing figured out within five minutes on the phone and closing took less than half the time it took to close our original mortage.

1 March 2022
Unprompted review
Rated 5 out of 5 stars

Exceptional Customer Service

This was our second time working with American Financing and our mortgage consultant, Chance was amazing. He walked us through the process in a matter of minutes and kept us informed of throughout the entire process. Any question or concern we had Chance had it covered before we even had a chance to ask. Thank you, Chance, for your professionalism, we will be recommending you to our friends and family!

1 March 2022
Unprompted review
Rated 5 out of 5 stars

The mortgage refi process with American…

The mortgage refi process with American Financing was the best experience with a mortgage lender that I have ever had! Julie was always accessible and extremely helpful through the entire process. I would highly recommend American Financing for all your mortgage needs!

28 February 2022
Unprompted review
Rated 5 out of 5 stars

Great experience !

(American Financing)I heard of this company on the radio,was kind of skeptical to use;BUT when I tell you Ms Julee Ketelhut made it all worth it. She kept all lines of communication open. I was never in the dark about any of the process.I appreciate their business aspect on the refinance ,mostly appreciated Julee for being patient,knowledgeable and accessible.

28 February 2022
Unprompted review
Rated 1 out of 5 stars

Commercials

I despise the P. Manning commercials. The kid with the mouthful of food is disgusting. I would deliberately avoid business with them just based on this!

23 February 2022
Unprompted review
Rated 5 out of 5 stars

Awesome Experience

From the very beginning Craig was there to walk us through the process. The entire experience was stress free from getting together the information needed to appraisal to closing. Craig was willing to answer any questions that we had. I would highly recommend American Financing. The extra money saved through a lower rate will be such a help to our family.

16 February 2022
Unprompted review
Rated 1 out of 5 stars

This refinance was the worse

This refinance was the worse! The gentleman that helped me with my refinance jerked me around for several months. Then when I tried to back out I was told I would have to still pay the refinance amount either way. To top it off the paperwork wasn't don't correctly for my homeowners insurance. There was some kind of miscommunication and my homeowners insurance was cancelled. I found out months later. I would never use this company or recommend them.

15 February 2022
Unprompted review

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