Just completed our 2nd cruise on ACL. First was Florida Gulf Coast & Keys, the 2nd was the Cape Codder. A truly excellent experience on both. Top notch customer service, excursions, dining and enterta... See more
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We took an overland/cruise combination trip, and easily, the best part of the overland portion was Yellowstone National Park. We could have spent another week there. The cruise segment was most intere... See more
Company replied
The National Parks and Legendary Rivers was in two parts. The tour of Teaton, Yellowstone and Glacier was beyond good and well led by Miranda Gould from ACL. She gathered 40 odd souls in Jackson and l... See more
Company replied
Good staff, we had Fredia Thornton most meals in the dining room and she was delightful. She just had something special about her, easy smile and laughted with us. So much fun. Your staff, al... See more
Company details
About American Cruise Lines
Written by the company
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About Us
American Cruise Lines offers river cruising and small ship coastal cruising in the U.S.A. Year after year, American continues to launch the newest U.S. built ships and uniquely curated itineraries for exploring and Cruising Close To Home®.
On all cruises, guests discover the history, and spirit of the United States aboard the most sophisticated small ship fleet in the industry. Onboard, guests enjoy a complete all-inclusive experience including daily entertainment, spacious amenities, exquisite cuisine and cocktails, and gracious hospitality. Most staterooms come with private balconies offering panoramic river views from every angle. Onshore, American Cruise Lines partners with local communities for captivating excursions which reflect the unique, fascinating cultures of the every port we visit.
Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, New England, the Puget Sound, and the Southeast region of the country. Each destination has a story to tell, with adventure waiting at every stop.
American operates 15 ships, all accommodating just 100-190 passengers, which cruise more than 35 domestic itineraries in 34 states. American now offers domestic Flat Rate airfare for all its U.S. cruises.
Written by the company
Contact info
741 Boston Post Rd Ste 250, 06437, Guilford, United States
- 888-458-6014
- inquiry@americancruiselines.com
- americancruiselines.com
4.8
Excellent
10K reviews
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American Cruise Lines excellence…
ACL Team provides great customer service, striving for excellence, even demonstrating small acts of kindness and assistances throughout our 12-25 June, Buffalo to Milwaukee Great Lakes cruise. We've booked multiple additional cruises with ACL.
26 June 2026
Reply from American Cruise Lines
We are delighted to hear that our team's exceptional service and thoughtful attention to detail made your Great Lakes cruise so memorable. It is especially rewarding to know you have already booked multiple future cruises with American Cruise Lines.
We truly appreciate your continued support and look forward to welcoming you aboard again soon!
Sincerely,
American Cruise Lines
The cruise was great
The cruise was great, The only issue was the dining, the wait staff was a little slow in acknowledging the guests.
11 June 2026
Reply from American Cruise Lines
We are glad to hear you enjoyed your cruise overall. We also appreciate your note regarding the dining service timing and wait staff responsiveness. Guest comments like yours are very helpful and will be shared with our team as we continue to improve the onboard experience. We hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
The Maiden voyage of maverick was a special experience!
The Maiden voyage of maverick was a special experience…beautiful ship. The entire staff was friendly and made us feel welcome and ‘at home’. Maria, Caleb, Mike & Manuel were exceptional. The cuisine was very good and seemed improved from previous ACL cruises. It appeared that alcohol was served all day and we are non drinkers and it’s a bit of a negative for us to be paying the same cruise fair as the drinkers. On past ACL cruises alcohol would only be available at happy hour and dinner, which would be more appropriate. Perhaps in the future a drinking pkg could be purchased by those who wish to imbibe, and their key card would indicate that and be shown for alcoholic drinks. Thus, the non drinkers would not have to pay for the cost of liquor. Just a thought. All in all, it was a fantastic cruise!
24 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed the Maiden Voyage, the beautiful ship, the welcoming atmosphere, and the excellent dining. It is wonderful to know this was such a fantastic cruise overall.
We also appreciate your comments regarding the beverage program. Guest feedback like yours is valuable, and your suggestion will be shared with the appropriate team for consideration as we continue to enhance the onboard experience.
Thank you for sailing with American Cruise Lines. We look forward to welcoming you aboard again soon!
Sincerely,
American Cruise Lines
Food quality is outstanding
Food quality is outstanding. Personal service is offered by everyone.
18 June 2026
Reply from American Cruise Lines
We're thrilled you had such an outstanding cruise aboard American Constitution! Our crew takes pride in delivering excellent service, and we can't wait to set sail with you again soon.
Sincerely,
American Cruise Lines
Great experience
The staff was great
The food was good.
Good entertainment
Nice activities
9 June 2026
Reply from American Cruise Lines
We are so glad you had such a great cruise aboard American Star! We strive to bring you exceptional service and amenities, and we can't wait to cruise with you again soon.
Sincerely,
American Cruise Lines
Best Cruises in the US
Cruise ship was immaculate! Staff were friendly & always willing to help in any way! Meals were delicious & wait staff were super!
Been on 3 ACL cruises & booked 2 more with Caleb, whom I met on the Hudson River cruise. ACL knows how to make cruises fun!
25 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed the immaculate ship, friendly crew, delicious dining, and attentive service. It is especially rewarding to know you have sailed with us three times and already have two more cruises booked.
We truly appreciate your continued support and look forward to welcoming you aboard again soon!
Sincerely,
American Cruise Lines
The itinerary for this Alaskan cruise…
The itinerary for this Alaskan cruise was well thought and planned. Combining Denali with the inside passage cruise was everything I wanted to see and do in Alaska. It might be my favorite cruise yet.
25 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed the thoughtfully planned Alaska itinerary and that combining Denali with the Inside Passage created such a memorable experience. It is especially rewarding to know this may have been your favorite cruise yet. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Great experience
Great experience with a super crew on a new ship….crew are terrific listeners and respond to any request!
25 June 2026
Reply from American Cruise Lines
We are delighted to hear you had a great experience and that our crew's attentiveness and responsiveness helped make your journey so enjoyable. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Reply from American Cruise Lines
We're thrilled you had such a wonderful cruise aboard American Encore! We hope to welcome you aboard for another excellent cruise again soon.
Sincerely,
American Cruise Lines
The shore excursions
The shore excursions, the staff, the dinners, the service, the lecturer, and the different nightly entertainment each night were first rate.
16 June 2026
Reply from American Cruise Lines
We're delighted you enjoyed your cruise aboard American Symphony! We take great pride in delivering exceptional service and amenities, and we can't wait to set sail with you again soon.
Sincerely,
American Cruise Lines
Reply from American Cruise Lines
We are delighted to hear you had a great overall experience. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Friendly staff very helpful.
24 June 2026
Reply from American Cruise Lines
We are delighted to hear you had a great overall experience. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Thank You American Cruise Lines
American Cruise Lines are masters at doing cruises. The American Revolution Cruise was another great experience with an excellent crew looking after us. Everything was professionally run by the friendly and efficient team. I even booked another cruise while I was on board! As a bonus, you get to meet friendly and interesting people on board. Looking forward to my next cruise.
6 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed the American Revolution Cruise and that the friendly, efficient crew helped make your experience so memorable. It is especially great to know you enjoyed meeting fellow guests and even booked your next cruise while onboard.
We truly appreciate your continued support and look forward to welcoming you aboard again soon!
Sincerely,
American Cruise Lines
The staff is awesome
The staff is awesome, food great, entertainment and excursions wonderful!
24 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed the awesome staff, great dining, wonderful entertainment, and excursions. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Reply from American Cruise Lines
We are delighted to hear you had a fantastic experience overall.
We also appreciate you letting us know about the mattress in your stateroom. Guest comfort is very important, and your comment will be shared with our team so it can be addressed.
We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Everyone
The staff, ship, food and entertainment were great and especially Clive our guest historian.
17 June 2026
Reply from American Cruise Lines
We are delighted to hear you enjoyed the staff, ship, dining, entertainment, and especially the guest historian experience. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Reply from American Cruise Lines
We are delighted to hear that our onboard team made such a positive impression. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
We had a great time with the crew
We had a great time with the crew. The crews have always been great. This trip, the crew was part of the fun every day.
The excursion offered were great for each stop.
We love history. This trip is a must for history lovers.
It was a great trip.
Things to do better:
The breakfast before the trip. I was embarrassed for you. I know you won't let that happen again.
In the cabin. The bottom of the shower, should look like the top. Get the right chemical. I know time is always an issue for the cleaning crew. Get them the right stuff. You can have clean and speed.
15 June 2026
Reply from American Cruise Lines
We are delighted to hear that the crew helped make your trip so enjoyable and that you appreciated the excursions, history-focused experiences, and overall journey.
We also appreciate your comments regarding the pre-cruise breakfast and the condition of the shower in your stateroom. Guest feedback like this is very valuable, and your observations will be shared with the appropriate teams as we continue to improve the onboard experience.
Thank you for sailing with American Cruise Lines. We hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Reply from American Cruise Lines
We are delighted to hear you enjoyed the ship, the food, and a relaxing river cruise experience. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
Everything was great
Everything was great. The cruise director was great, all the servers were great, the housekeepers were great, the captain was great, even the entertainment was great. The food was great too!
16 June 2026
Reply from American Cruise Lines
We are thrilled to hear that every aspect of your cruise, from the cruise director and crew to the dining, entertainment, and onboard service, exceeded your expectations. It is especially rewarding to know that so many members of our team helped make your experience memorable. We truly appreciate you sailing with American Cruise Lines and hope to welcome you aboard again soon!
Sincerely,
American Cruise Lines
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