After a lot of research, I ordered three custom Prestige Roman Shades from American Blinds. They were running a 40% off promotion, so the final cost came out to just over $400 per shade. The order... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Purchased a "Custom" 1/2 moon blackout cellular arch window from American Blind for $172.23. Product arrived, Installed as instructed and we have 1/2" gap all around the shade allowing light to come... See more
Had a major problem with a large and expensive blind. Talked to a couple of folks and all were helpful. Received a substitute and it was damaged in transit. Then started to communicate with Nicloe Lue... See more
Overall positive experience. Good quality and very reasonably priced. Did have an issue with measurement .... Bay window so brackets would run into each other and middle was too wide. Solution suggest... See more
Company replied
Company details
Information provided by various external sources
Get designer looks, not designer prices. American Blinds has custom blinds and shades from top brands, plus free swatches, shipping and expert design consults.
Contact info
77042, United States
- 800-575-8016
- americanblinds.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The blinds are perfect
The blinds are perfect. We had trouble installing even with the videos - needed pictures instead of video because the video was difficult to follow. Moved to fast to catch the specific placement of the screws.

Reply from American Blinds
Perfect
Ordered blinds for recently remodeled bathroom and bedroom. These were perfect. Easy to install and look great.

Reply from American Blinds
I like that all the blinds were shrink…
I like that all the blinds were shrink wrapped in a crate but didn’t like that it was almost 1000 lbs on one crate for me to hand carry one by one into my home. Unfortunately the delivery driver delivered them on my doorstep with the crate backwards meaning the boards fenced in the boxes but if he had delivered them on the crate with the opened end it would have been helpful. I had to walk around through my garage to my front door to unload each box with two bad knees it took me twice as long.

Reply from American Blinds
Easy to order and looking good!
It was easy to order new blinds, they arrived on-time (early maybe), and were easy enough to install. This is our third order with American Blinds in 12 years for different windows and I love using this website.

Reply from American Blinds
Wrong clamps
The blinds came with two different clamps/clips on each side and it was a struggle to make the blind work.

Reply from American Blinds
Quality good some difficult in hanging the larger shade but with your help and guidance it all worked out.
Have to steam out the wrinkles

Reply from American Blinds
Disappointed
The blinds were installed, and fit correctly, except for the top structure. The part that covers the very top fits so snuggly that the wand used to adjust the slats is hindered by it, and it is somewhat difficult to use the wand as it rubs against the top.
Also, the previous custom blinds we ordered came with the four cords tied together with a plastic piece, and then instead of four cords after the plastic piece there were two cords which was not only neater in appearance, but easier to use. The most recent order had the four cords dangling which makes it look less attractive and is a little awkward to adjust the height of the blinds.

Reply from American Blinds
Great blind!
Very easy website to navigate, item was shipped quickly, blind was made to my specification, and the install was very easy!

Reply from American Blinds
Updated review
The system will not let me update a previous review I wrote, so I am doing a new one. I had issues with my outdoor shades as the chains rusted and clutches locked and I was not able to open and close them without the chains breaking. Thankfully a wonderfully customer service representative, Melissa, was very patient, asked for photos and sent me new clutches and chain. They work perfectly now. She was absolutely a god send and saved my shades.

Reply from American Blinds
It's the Whole Package!
The ordering process was easy, I loved the many available choices, the price was great, & delivery time was as stated. What else is there?!

Reply from American Blinds
Great experience
Great experience. Ordering online was super easy. The fabric swatch is just as I viewed it on the website. Installation was smooth! Great process.

Reply from American Blinds
Well made shades will consider buying again
Well made shades, fast delivery and great prices.

Reply from American Blinds
This is the second time I've ordered…
This is the second time I've ordered from AB. The 11 blinds I ordered for our home are a perfect fit. The website it easy to navigate and place orders. I am very pleased with the color and quality of the blind. I recommended AB to my daughter and son-in-law as they just moved into a brand new home.

Reply from American Blinds
Use Caution ordering outdoor sun shades
I own a home in Belize and purchased all of my interior blinds from this company. They were on the expensive side, but all in all a great product. Then I decided to purchase the exterior blinds. They arrived and I loved them as much as the interior ones. However, after about 3 months, the stainless steel ball chains started rusting. I would do my best to clean them every time I used them to try to keep the rust off. After 6 months the chains broke on all three shades. I called customer service, they were very nice and ordered me new chains. However, I called again and asked what else I could do, as I did not want to have to replace the chains every 6 months. Considering the three shades cost me over $4,000 and are sold as outdoor shades, one would think they would have something better than a chain that would only last three months. They had no alternative. So I warn anyone that wants to purchase outdoor roller shades, be CAUTIOUS! The chains will rust and be unusable
After reading their reply, I will again CAUTION anyone wanting to purchase outdoor blinds until they have a better solution. It was not just one shade, it happened to all three of the shades we purchased. It is a definite flaw in the product. Having to get new chains every few months is not acceptable for the cost of the shades. They are very expensive and American Blinds needs a better solution in order to sell working shades.

Reply from American Blinds
Quality Blinds at a great price
Quality Blinds at a great price. Fits perfectly and looks very nice in my bedroom. Very reasonable shipping time. Thanks again

Reply from American Blinds
Ordered 100% on line
Ordered 100% on line, perfect fit. Corded retention works fine, but that’s what died on the last one. If another in the same room dies, I’ll probably order from you again.

Reply from American Blinds
Consistently pleased with AB products
Great quality, pricing and fast production time!

Reply from American Blinds
Great pricing with a promotion
Great pricing with a promotion and prompt manufacturing. Order built to specs submitted with order. Satisfied!!

Reply from American Blinds
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.






