aMember Reviews 7

New version is very unreliable. We have several outstanding support tickets. Support seems to have abandoned us. We haven't had any response in weeks.

I asked Amember for a customisation, they agreed, I paid them and then waited, waited and waited.

whilst they initially agreed that the customisation would take a week im still waiting 3 months later

when I keep asking for updates im repeatedly told that it will be completed within a few days or a week

I've used Amember for my online learning course memberships with Wordpress for 15 years or more, and their support and willing to help with features has been 100% all the time, every time. Excellent product, excellent support!

Great product, stable and functional.
The support is really great and patient.
I'm ready to stay with you for years !

I've been using aMember for over 6 years, and It's one of the best business decisions I've ever made. It's so easy to use, extremely secure, community friendly, and did I mention secure?

In all the years I've been using aMember, I have never had any login issues, security issues, payment issues, etc. I absolutely love this platform and all online business should check it out.

I have been using amember for 15+ years now.

What i like most about their services is their support. they respond prompty.

What improvements i would love to see:

1. support during weekends. afterall its a billing service, if the billing is down, no sales and possible site is down too if it depends on login.

2. more competitive pricing for custom plugin, over the years it has got alot more expensive to create simple and complicated plugins by amember. i have done alot but lately none, due to the price increase.

3. update do break some stuff, its not okay to break existing features such as VAT reporting tools, just cause some users requesting a change. Any added/new feature is fine, but changing a feature should only be possible if user have the ability to choose between either.

I am giving 5 star cause they are responsible, and act professional.

Use aMember for many things. Their system works well. It's a little outdated as far as look & feel but any developer can help manage the templates and make them look better. Thanks for the great support and the cool add-ons you can purchase.