Amekana Reviews 

222
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 112 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the stunning appearance and high quality of the products, often noting that items look even better in person and feel luxurious. Many people appreciate the efficient ordering process and swift delivery, with orders often arriving on time or even earlier than expected. Reviewers consistently highlight the phenomenal and responsive customer service, which is often described as top-tier and accommodating. However, some customers were dissatisfied with the product quality, stating items looked nothing like advertised and were made from low-quality materials. A few people also reported issues with customer service regarding refunds or unaddressed emails, and some noted confusion between ready-to-ship and made-to-order items, leading to unexpected delays.

What people talk about most

Product

Customers consistently express satisfaction with the product, often describing dresses as stunning,... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the high quality of... See more

Order

Reviewers mention positive feedback about their orders, with many expressing satisfaction and a strong intent... See more

Delivery service

Customers consistently report positive experiences with delivery service, frequently highlighting fast and... See more

Customer service

Consumers find customer service to be positive, with many reviewers describing it as excellent, superb, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ordering was extremely easy but I didn’t realize my order wasn’t a ready to ship order. However they were ready to accommodate me by me choosing another dress that was available. I’m so happy that I d... See more

Rated 5 out of 5 stars

First thing delivery was on point as mentioned secondly you absolutely feel like a queen wearing this dress I feel any of these dress at this point ! It’s a never stop looking moment when I wear this... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ I absolutely **love** my birthday dress! First, let’s start with the customer service — phenomenal. I reached out to confirm whether my dress would arrive in time for my birthday, and t... See more

Rated 5 out of 5 stars

They have great service and great quality dresses.I was very scared thinking my dress wouldn’t come in time at which they assured it would I almost even disputed the order and my dress came and it wa... See more


Company details

  1. Women's Clothing Store
  2. Boutique
  3. Clothing Store

Written by the company

Amekana is a highly trusted, Stylish, Sexy, and Chic online boutique, which is a standout in the online fashion retail community. Amekana is located in Dallas,Texas. Our goal is to help you look like a million bucks without spending a million dollars. We meet that goal every single day by providing amazingly sexy, stunningly beautiful celebrity inspired fashion styles for women of all shapes and sizes. The apparel we offer is high-quality, stylish, fashionable, and affordable.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

222 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 18% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(222)

114 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Customer service responded promptly and…

Customer service responded promptly and maintained a high level of professionalism throughout all communications.

1 April 2026
Unprompted review
Amekana logo

Reply from Amekana

Thank you for taking the time to share your experience. We are pleased to hear that our team responded promptly and maintained professionalism throughout your communication with us.

Rated 5 out of 5 stars

My dress came so fast

My dress came so fast. I think it came three days after I ordered and the material was so good. I always wear a long nails and when I was pulling the dress to put on, it didn’t rip it in a snag. It was really good material. none of the jewels popped off and it was just beautiful overall it’s definitely worth the price and it’s high-quality. Also, they have good customer service cause I had reached out about my sizing.

28 March 2026
Unprompted review
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Reply from Amekana

We are so grateful for your lovely review. It means a lot to hear that you loved the quality, details, and overall experience. Thank you for choosing Amekana, we cannot wait to have you shop with us again.

Rated 5 out of 5 stars

Birthday dress

The dress was very beautiful I wore it for my birthday, it hugs your body nicely and it stretches so it’s not too tight. I will definitely be coming back next year 10/10

27 March 2026
Unprompted review
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Reply from Amekana

We are so grateful for your lovely review. It means a lot to hear that you loved the quality, details, and overall experience. Thank you for choosing Amekana, we cannot wait to have you shop with us again.

Rated 5 out of 5 stars

Bella Hot pink set

Omgggggg the way I got so many compliments and attention in this dress was unbelievable..I felt like a celebrity..the quality..the details..the weight of this dress is worth every cent!! The company is simply the best they get back to you very quickly with any issues or concerns. Will definitely be ordering with them again and again.

20 March 2026
Unprompted review
Rated 5 out of 5 stars

This would be my second time ordering…

This would be my second time ordering from this website!! I most say it’s the BEST when it comes to glam !! What you see is what you really get .

13 March 2026
Unprompted review
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Reply from Amekana

Thank you, goddess. We are thrilled to hear that this was your second great experience with us and that your order lived up to your expectations.

Rated 5 out of 5 stars

I have always ordered my birthday dress…

I have always ordered my birthday dress from @Amekana. I am so in love with my
Most recent purchase for my birthday dinner. Thank you all for never letting me down. I’m forever grateful for your support and kindness when it comes to ordering. Keep making these beautiful gowns for us queens to slay in💋

21 March 2026
Unprompted review
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Reply from Amekana

Thank you, goddess. It means so much to us that you continue to choose Amekana for such special moments. We are delighted that you loved your birthday gown and had a beautiful experience.

Rated 4 out of 5 stars

The dress I order for my daughter's…

The dress I order for my daughter's prom was beautiful but just too small. I have been waiting on info to return the item within the 7 day policy and no one has emailed me back and no one answered my call, I would like to get refunded I wanted to make another purchase, but zit seems I'm gonna be bamboozled.
Other than that We loved everything about the dress.
Someone please help me to get refunded Thank you!

9 March 2026
Unprompted review
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Reply from Amekana

Thank you for sharing your experience. We are sorry to hear that you had difficulty reaching our team, and we understand how disappointing this must feel, especially when you were hoping to make another purchase. We are glad to know that you loved the dress overall. Please contact us again with your order information so we can review the matter further and assist you accordingly.

Rated 1 out of 5 stars

Scam and expensive Trashy dress

I wanted to write a review here because when you try to look at there page it is all 5 star they try to delete bad reviews which is why people get scammed I'm the one who get scammed and thought that the dress is good but its not its a trashy expensive dress. Don't buy at this store please. Because if you don't like it they cannot refund your money just store credit and for what to get another tradh dress product from them i spend lots of money which is not worth the price.

26 February 2026
Unprompted review
Amekana logo

Reply from Amekana

We take all feedback seriously and are committed to addressing genuine customer concerns. However, we have been unable to locate any record of a customer or order under the name Gavril in our system.

We also requested verification and order details to properly investigate this matter, but no information has been provided.

As a result, we are unable to confirm this as a genuine customer experience. We remain available and welcome the reviewer to contact us directly with valid order information so we can assist further.

Rated 5 out of 5 stars

Stunning

Wow, what can I say. The service provided was no other than 10 out of 10 they made sure I got my dress on time for my birthday. Very well material great. I felt so beautiful 🤩 I will be shopping again.

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Love love love this dress

Love love love this dress! I got so many compliments the whole night. Make sure you ladies shop, they also have fast shipping!

15 March 2026
Unprompted review
Amekana logo

Reply from Amekana

Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed your order and that we met your expectations. Your continued support means so much to us.

Rated 5 out of 5 stars

Best Experience

I loved my dress. It fit perfectly! I ordered the Karla Diamante Dress when it was ready to ship and the dress delivered to me 3 days later. I reached to customer service about sizing and they were very helpful and professional too. I highly recommend this boutique.

9 February 2026
Unprompted review
Amekana logo

Reply from Amekana

Thank you, goddess. We are so pleased to hear that your Karla Diamante Dress arrived quickly and that our team was able to help you find the right size. We truly appreciate your support.

Rated 1 out of 5 stars

DON’T BUY FROM HERE!

DON’T BUY FROM HERE!! Very poor quality.

Receiving my dress was a major disappointment. I was so excited to wear it for my birthday, but that excitement quickly disappeared when it arrived. I paid $300 for a dress that came in a plastic zip-lock bag, which was already a bad sign.

The quality is extremely poor, honestly similar to a $10 dress from Shein. It’s definitely not worth the price. I ordered a size small, but it fits more like an extra large. The dress has no seams, so it can’t even be altered. The “diamonds” are glued on instead of sewn, and the dress has no real structure or shape, so it isn’t flattering on the body at all.

Overall, I feel like I completely wasted my $300. To make matters worse, the company only offers store credit, which isn’t helpful when the product quality is this disappointing.

11 March 2026
Unprompted review
Amekana logo

Reply from Amekana

Thank you for your feedback. We are sorry to hear that you were disappointed with your order.

We take comments about quality very seriously, as this does not reflect the standard we aim to provide. Our pieces are designed as fashion garments, and material, construction, and embellishment methods can vary by style. We understand that fit and personal expectations can also differ from customer to customer.

We also want to clarify that our store policy is clearly stated before purchase, including our store credit only return policy. That said, we never want a customer to feel ignored, and we are always willing to review concerns when they are raised with us directly.

If you have not already done so, please email our customer service team with your order details and clear photos of the item received so we can look into the matter further.

Best,
Amekana Team

Rated 5 out of 5 stars

10/10

These dresses are soooo beautiful! I ordered two for my national pageant and they fit like a glove. I got so many compliments. Definitely recommend 👌🏻

7 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAMMM

SCAMMM! I never received the dress I ordered that was over $200 and denied a refund.

10 March 2026
Unprompted review
Rated 5 out of 5 stars

This is the most reliable service I…

This is the most reliable service I have ever received..
My order came less than 1 week of purchase.
The item is exactly as it shows online, even better when its on me.. I purchase this for my birthday for may and i cant wait to actually wear it.

26 February 2026
Unprompted review

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