Won’t lie, slots can eat, but withdrawals always processed
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Sometimes just spin low bets watching TV, pretty relaxing.
The support ticket says "waiting for player" even though I uploaded the profile document yesterday. I checked twice, same file, same status, no clear next step. The account page gave me nothing... See more
joined after friend's suggestion mainly for bonus, stayed longer
Company details
Written by the company
Top Deal 🎯 Boosted welcome bonus
Contact info
United Kingdom
- amberteacottage.click
No recent history of asking for reviews
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Asked live chat three times about free…
Asked live chat three times about free spins that never credited, and each time the agent just pasted the same FAQ link. Nothing got fixed, so the support felt completely useless to me.
not impressed
not impressed: at this point I just laughed because the free spins were advertised as ready after deposit, but mine never appeared. Robert from internal message centre pasted a bonus FAQ and closed the thread before answering the actual question 😑
The help desk promised an email 'soon'…
The help desk promised an email 'soon' after I sent the screenshot. Soon became two days. When I chased it, help desk asked for the same screenshot again. Honestly exhausting. I closed the tab after that because the whole flow felt messy.
Before work
Before work, Free spins from the casino promo disappeared after I logged back in:/
from a hotel room
from a hotel room, and then Ticket #61274: message centre marked resolved on older Chrome browser while the spins stayed missing. Support reply gave no usable next step with no message centre note.
The support ticket says "waiting for…
The support ticket says "waiting for player" even though I uploaded the profile document yesterday.
I checked twice, same file, same status, no clear next step.
The account page gave me nothing clearer.
While the train was late
While the train was late, Contact form turned into silence after I sent the payout screenshot still waiting
KYC with card screenshot felt normal…
KYC with card screenshot felt normal until cashier demanded another selfie after case 42505 after support said KYC passed. KYC status stayed stuck on ticket #24716.:/
Bank transfer stayed pending
Sweet Bonanza crashed once
Sweet Bonanza crashed once, came back to the same round, balance was still right.
PayPal option vanished
The Dog House froze after a feature…
The Dog House froze after a feature triggered. The game reopened in the lobby, but the balance and round history did not show what had happened.
Payment page was cluttered this time.
my favourites were empty after…
my favourites were empty after switching to my work laptop.
After login
After login, Ticket #83195 showed it clearly: the reply from the casino profile replied about password reset instead of the casino cashout. Bonus screen showed a newer balance on ticket #62481
In my case
In my case, the pattern across 3 months is that anything which takes money off you is instant and anything which returns it goes under review. I have the deposit and withdrawal request dates written down and no one disputes them.
Browser issue overnight.
Olivia on chat window started failing…
Olivia on chat window started failing when the reply after 17 minutes sent password-reset advice for a payout question. Support reply hid the next step once the payout mattered.
While the train was late
While the train was late, Bonus terms said slots count, but Crazy Time barely moved wagering not exactly helpful:/
Deposit cap failed.
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