The product is beautiful, the shop is clean and inviting. The staff are very helpful and friendly. Only thing letting you down is your online ordering. It may have been a glitch/one off but nail that... See more
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Ambala went downhill rapidly when it was bought by a different company than the traditional company that had run it for years. On line service was basically non existent and the quality was poor. How... See more
lovely product and nice packaging However we had ordered a click and collect for 11.00 am and when we arrived at 11.15 the order was not ready and they just started fulfilling it. It would be nice i... See more
Easy to order and received on time. The sweets were fresh and of the quality you expect from Ambala. Would have been nice to have been able to select which sweets I wanted in a large box, instead ha... See more
3.7
Average
325 reviews
Replied to 3% of negative reviews
Typically replies within 1 week
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Don’t go to cakebox/ambala Galsgow
I rearly review for any place I visit. But I feel like to share my experience for cakebox/ambala Sweet in Glasgow.
Sweets and cakes were stale. I will never go again .
25 April 2026
Unprompted review
I found a plastic band in one of the…
I found a plastic band in one of the mithai, I had ordered baby girl mithai boxes and gave to people, one of my friends found plastic in the pera
17 April 2026
The Kala jamna unfortunately were…
The Kala jamna unfortunately were dry,there was no syrup in the containers.
23 April 2026
Taxi driver up here in Newcastle…
Taxi driver up here in Newcastle recommended you - I know I can get similar sweets on Stanhope Street - thought I'd give Ambala a try - loved your barfi and galub jaman mix - thank you
22 April 2026
The product is beautiful
The product is beautiful, the shop is clean and inviting. The staff are very helpful and friendly. Only thing letting you down is your online ordering. It may have been a glitch/one off but nail that and Ambala will always get 5 stars ftom me!
14 April 2026
Delicious as always
20 April 2026
Excellent writing hundred percent
13 April 2026
No show!
Ordered sweets for a party of 60 ppl 2 days before the party! Ordered 6 weeks before the party. No sign of the sweets or ambala staff! Called to complain and they refunded the money and sent me sweets! That’s me and 60 other ppl not ordering from ambala anymore!
10 April 2026
Products taste stale and awful
Product Habshi Halwa was stale and some of the savoury products were not the same flavour or texture I had to bin a bag of Chevda as it left an awful taste after eating a couple of teaspoons. Very disappointing the brand name was offering much better quality before take over
10 April 2026
Reply from Ambala
Dear Zafar Syed,
Thank you for your feedback, and we are very sorry to hear about your experience.
We sincerely apologise that the products you received did not meet the expected quality and that they tasted stale and unpleasant. This is not the standard we aim to provide.
We will share your feedback with the store for review and necessary improvements.
Thank you for bringing this to our attention.
Kind regards,
Cake Box Customer Support
Tasty
The quality was very good as always. The food was packaged very well. Delivery was received on the day I requested. All in all a good experience.
10 April 2026
Great
Always love classic ambala mithai and their home delivery service was actually really good considering they don’t have a local store close to me anymore
9 April 2026
Amazing service & Fresh Mithai…
Amazing service & Fresh Mithai delivered so promptly.
Great customer service they even phoned to confirm details of my order.
Ordered twice already & will recommend & order again soon 👍🏻
15 April 2026
Simply delicious!
I hadn't had real Asian snacks for quite a while so I decided to try Ambala - can't remember where I saw the link. Our first order was a selection of sweet snacks - halwa and sheera mix - which came beautifully wrapped. Totally delicious, especially the Habshi Halwa which had some subtle flavours which really complemented the sweet. We'll be trying the savouries next! I'd definitely recommend.
14 April 2026
The servicr 3as great and i got my…
The servicr 3as great and i got my sweets delivery the very next day.
19 March 2026
Tasty sweets
didn't receive confirmation of order until an hour or so after placing order.
12 April 2026
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