Amazonlogistics Reviews 2,882

I wish there was a zero option for this review. Worst experience ever for delivery, or rather non-delivery and then eventually delivery over TWO miles away!! I discovered by pure luck who had my package which I am collecting tomorrow.
Please eBay DON’T use this company for your deliveries. The drivers are the total pits! Lazy, stupid and downright dishonest and disrespectful. The worst part is that we, the consumers, don’t get to choose who you, eBay, use and we are the ones who suffer.

Drop Amazon Logistics. They’re bogus.

Place an order in a different site but they use amazon logistics. My experience was the worst till date. First time they returned the order saying could not deliver even after repeated attempts tracking number 347500470606. Fact is they never tried to deliver ever. Fake updates. When I reordered the product faced same issue tracking number 347764991107. Request all ecommerce sites please do not use their service. Customer service is also useless as you receive only empty promises or incorrect information. Again request all ecommerce sites please boycott their services as you will face loss if you send anything through this service provider. If there was a way to mark them less than 1 star would have done that

Order a package a month ago and it was on schedule to be delivered but it got delayed then they said it was lost in transit. Got a 15.00 dollar credit for the "inconvenience". Ok I recently ordered a package and first they said it would be delivered Sunday around 10pm got an update saying it was "delayed" in transit and that it would be delivered today at 10pm. They gave me a tracking number and when you put it in on Amazon it says there's no info of that tracking number. Chatted with customer service numerous of times and they are completely no help. They keep saying rest assure....your package will be delivered. What I think is their delivery drivers steal customers packages and Amazon lets it happen cause obviously they don't care.

Absolutely rubbish lost a item I ordered from tick tock shop was ment to be here over a week ago luckily I got a refund from tick tock

I ordered a parcel from tiktok. I had emailed saying it was getting delivered through Amazonlogistics. When I went into to check on my delivered. It had my old Amazon account details, which I no longer use, and that Amazon account is closed now. Also when the parcel was delivered it was but next to my bin. I was in no one knock on my door. Don't they bother knocking on doors now.

HAVE LEFT A MESSAGE ONCE A MONTH IN REGARDS TO MY SUBSCRIBE AND SAVE ORDERS. -specifically advising not to pack the boxes 80 pounds I have a spinal injury from two motor vehicle accidents as I was hit by two cars. I cannot lift anything they continue to pack the boxes to the point where there are holes the size of somebody's heads.
-I ASKED DO NOT MIX CONSUMABLES WITH LAUNDRY PRODUCTS EACH AND EVERY MONTH MY LAUNDRY DETERGENT FABRIC SOFTENERS BLEACHERS ARE MIXED WITH SOFT PACKAGED UNCLE BEN'S MICROWAVED RICE SO EVERYTHING SMELLS LIKE PERFUME HUNDREDS OF DOLLARS ARE THROWN OUT. I HAVE TO PAY LARGE AMOUNTS OF MONEY FOR INSTACART SHOPPERS COSTCO SHOPPERS UBER EATS SHOPPERS TO BRING IN MY GROCERIES SO I HAVE TO PAY MORE MONEY PER ITEM MORE MONEY TO TIP THESE PEOPLE OUT BECAUSE THEY'RE NOT GETTING PAID FOR THEIR GAS OR THEIR TIME OR THEIR DISTANCE. THEY'RE BEING PAID VERY MINIMAL AMOUNTS OF MONEY AND I KNOW THIS AND I UNDERSTAND THIS AS A RETIRED EMPLOYER AS A RETIRED VP I CAN APPRECIATE CUSTOMER SERVICE what I do not appreciate is being on the opposite end of the spectrum and asking every single month for the last 8-9YEARS UNACCEPTABLE EACH AND EVERY MONTH THE SAME ISSUES OCCUR, AND THEN IT BEGAN TO ESCALATE. I STARTED TO RECEIVE EXTRA ITEMS IN MY PARCELS, NOT ONLY WERE MY BOXES THROWN TOGETHER AND CONSUMABLES MIXED WITH CHEMICALS, WHICH IS AGAINST HEALTH AND SAFETY STANDARDS, AND NOT ONLY WHERE THEY OVERPACKED, WHICH DID NOT MAKE ANY SENSE FOR THE PEOPLE THAT HAD TO ACTUALLY CARRY THE ITEM which should've been packed in multiple boxes, but they were beginning to throw in things like Glade plug-ins were oils were spilling all over.
And then I started to receive METAL SCREWS LARGE METAL SCREWS AT THE BOTTOM OF MY BOX WHICH WERE DISCOVERED BY MY SON AND THANK GOODNESS THEY WERE BECAUSE I'M ON BLOOD THINNERS, AND THESE WERE SHELVING SCREWS FROM AN INDUSTRIAL SHELF, AND I NOTICED FROM MANY OF MY WAREHOUSES NOW WHERE THEY THROWN IN THEIR INTENTIONALLY, WHO KNOWS THE ORDERS WERE NOT DOUBLE CHECKED EVERY MONTH I SENT PICTURES IN AND I HAVE COPIES OF EVERYTHING. NOTHING HAS EVER BEEN DONE. I'VE NEVER RECEIVED A PHONE CALL IN AN APOLOGY. I'VE NEVER RECEIVED A FOLLOW UP CALL AND AS A RETIRED EXECUTIVE IT'S DEPLORABLE. THE STANDARDS ARE DEPLORABLE. I DON'T KNOW WHO OVERSEAS THE WAREHOUSE, but it is disastrous to say the least there was care when it first began now it's just a complete FREE-FOR-ALL!!!!!!!
I agree with the previous woman that lack the comment it becomes beyond frustrating. Customer Service is simply there to manage the customer complaints. They have absolutely no power the complaints go nowhere there is no process.!!!!!
Customers are led to believe that their opinions and their complaints matter and they will be resolved. I can tell you they don't and they never do.
Over eight years the same issues have been happening over and over and over again.
And every month I'm guaranteed I will not receive consumables with chemicals and I do and every month I'm guaranteed that my boxes will not be overpacked or more than 20 pounds and they are and this has been going on for 8 to 9 years.
And now for the last eight months, I have additional fraud and I'm paying for thousands of dollars of product that I've never received, and I asked today to speak to the original manager that ASS
HERSELF TO ME BECAUSE THE STRESS HAS GOTTEN TO ME THAT I BECAME SO ILL. I MISSED HER CALL AND I CANNOT FIND HER EMAIL IN MY AMAZON ACCOUNT AND A CUSTOMER SERVICE REPRESENTATIVE DECIDED TO ARGUE WITH ME AND TELL ME I NEEDED TO CALL THE MBNA FRAUD DEPARTMENT INSTEAD OF JUST GIVING ME THE INFORMATION OR ASSISTING ME TO SEND HER AN EMAIL. JUST FLAT OUT REFUSED. I HAVE PILES OF RETURNS THAT NEED TO BE RETURNED I DID NOT ORDER. CHARGES ON MY ACCOUNT STILL PILING UP I SHOULD NOT HAVE EVERY TIME I PAY IT THERE ARE MORE CHARGES AND I AM NOT ORDERING. MBNA STAES CALL AMAZON, AMAZON SENDS ME TO MBNA. THIS IS THE SERVICE FOR BEING A CUSTOMER AND I HAVE PAID CANCELLED MY CARD TWICE OVER PUT ANOTHER BANK CARD ON. STOPPED MY SUBSCRIBE AND SAVE JUST RECENTLY STARTED MY FIRST ORDER OVERPAID THAT ORDER TO EXPECT TO SEE A CREDIT BALANCE TO ONLY SEE THAT I HAVE ALMOST $200 IN CHARGES AGAIN BEGINNING I HAVE WATCHED MY ACCOUNT GO FROM 400 TO 600 TO 1600 $ IN A MONTH AND THAT BILL STILL HAS TO BE LOOKED OVER AND I REQUESTED TO HAVE ASSISTANCE TO GET IN TOUCH WITH THE MANAGER, THAT SAID SHE WOULD ASSIST ME TO GO THROUGH EVERYTHING BECAUSE I HAVE A CATASTROPHIC BRAIN INJURY AND CANNOT LOOK AT SCREENS VERY LONG AND THIS YOUNG BOY DECIDED TO ARGUE WITH ME TODAY AND SAY NO.
The corruptions that have taken place through my Apple wallet because of my carrier have affected seven credit cards business accounts personal accounts and this credit card that deals only with Amazon has been the worst WITH SERVICE. IN EVERY ASPECT. AND EVRY SENSE OF THE WORD.

Recently it seems that some Amazon geolocation tags have moved and now wrongly placed for our area. Amazon drivers repeatedly try to deliver items to our house that are not for us. I explain to them the houses they are for are located a hundred yards down the next road. I give the drivers precise directions to the correct house. I then post on local social media to tell the person that Amazon have tried to deliver their parcel to me. Only to find out that in spite of my very clear directions the driver just marks their parcel as undeliverable and doesn’t deliver it. So the person doesn’t get it. I am not a drop site for other properties!!! I am not accepting parcels that are not mine nor am I an end of line local delivery service! Some drivers stand and argue they have to leave the parcel with me because that is where the pin on their map says the other house is! What makes it a lot worse is there is no easy way of going on Amazon to contact them to tell them all this is happening. Two stars as they do find our house no problem. Update….Oh Joy…. They have just dumped the parcel I rejected yesterday outside our gate and driven off quickly before I could stop them. Getting seriously fed up now!

Placed an order through website Seenda, package was delivered by Amazon Logistics. I have clear instructions on Amazon website about leaving packages in storage box if no one is home. They will insist on leaving parcels/packages on the doorstep (which is not a designated safe place). Trying to find a way of complaining through Amazon Logistics Website is impossible.

Bought from eBay was delivered by Amazon or should have been.
Tracking shows I refused delivery , no attempt was made to deliver and noone came on my property at time of refusal.
Sellar refunded but Terrible service from Amazon.

Dreadful. Continually fail to deliver. Had two notifications that I was out (I wasn’t) and delivery was refused - mainly because I assume they had failed yet again to go to the correct house.

This place is so bogus they show you a picture. I know I wasn’t gonna get something real huge but I was expecting a good size box for $75. I am getting too no name items. Please do not buy on this site total bogus. It’s basically a scam. At least you could of had beats brand earbuds , there’s not even a brand logo .You pay for your mistakes you scammers sure get away with it

Shocking, I always have delivered to my place of work so it is easy for delivery, Amazon asks for business hours yet this shower of **** seems to try and deliver outside of business hours 7 times out of 10

been in transit now 10 days and still no info

They continue to deliver products days later than I’ve ordered them. I pay for Prime for a reason and a product that should come next day comes three days later. Walmart, Costco, Sam’s Club and the grocery store is turning into the best option. I’ve talked to Amazon Customer Service and get a lousy $5 credit. I want my order that said would be delivered next day.

I’ve stayed in for 3 days on the promise of a delivery. I sit with a view of the driveway and also have a ring doorbell. They claim they tried twice to deliver my parcel and I wasn’t here. Absolute lies! I wish TikTok would not use them. I will not be buying anything from TikTok again

I used to love Amazon because of the dependable delivery times. Now, if you order something overnight or same day, don't expect it to arrive when they say it's supposed to. The latest instance received notification that my package was 5 stops away. When looking at the tracking history, it never left the hub. Now it will supposedly be here tomorrow by 8am vs the 5 to 10 pm today. Way to go Amazon

Saw the location of my package and the van was at the bottom of my road and then got an email saying delivery attempted, we will try again. My house is a very short walk from the bottom of the road if he couldnt get up. Very poor. Even the posties walked up in the middle of the day in shorts!

Amazon logistics arrived some time before 10pm. Went out to look for package. Rescheduled delivery. All deliveries horrible. Provided a tote, they don't use. Different drivers. Canceled Amazon Prime after decades of using Amazon. Horrible sub contractors. Requested refund.

amazon driver left my parcel outside my door it's a good thing I was in and my item wasn't expensive because someone could of easily walked past and knicked my order.