AMA Waste Reviews 

2,511
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 74 reviews, reviewers had a great experience with this company. Customers frequently highlight the efficient and prompt service, noting that deliveries and collections are often on time and straightforward. Many people praise the staff for being helpful, friendly, and professional, often going above and beyond to ensure a smooth experience and clear communication. However, some customers experienced issues with delivery, including skips being placed incorrectly or arriving late, and drivers not phoning in advance. A few other people also felt that pricing was unclear, with unexpected additional charges for failed deliveries, waste disposal, or cancellations, leading to dissatisfaction with the overall cost.

What people talk about most

Service

Customers generally report positive experiences with the service, highlighting its efficiency and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their efficiency, friendliness, and... See more

Delivery service

Users describe ambiguous interactions with delivery services, with some customers reporting quick and on-time... See more

Price

Consumers find price to be ambiguous, with many reviewers reporting good or reasonable rates and competitive... See more

Customer service

People report ambiguous experiences with customer service, with some reviewers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Efficient …would have been 5 stars but skip was placed with its edge on a neighbours drive rather than fully placed on ours

Rated 4 out of 5 stars

Delivered on time placed safely to side of road. Easy to contact ordered a bigger skip and the order was easy to amend

Rated 4 out of 5 stars

Skip Hire did not start smoothly due to issues with the transport department, however, Soukaina took ownership of the transport issue and went above and beyond to get delivery and collection exactly w... See more


Company details

  1. House Clearance Service

Written by the company

AMA offer a comprehensive range of waste services across the UK, and specialise in helping our customers to gain the on-site assistance that they need at a price they can afford. Our range of waste services encompasses a variety of different aspects, from skip hire to site clearance, whilst we can also supply muckaway services such as grab lorries and tipper lorries to help dispose. Whatever your budget and requirements, rest assured that AMA can provide a solution - supported by our network of depots across the UK and the expertise of our large, experienced team.


Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.1

All reviews

(2,511)

74 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, slight hiccup with the delivery date - skip arrived early, but there wasn't any problem, they took it back and redelivered once we were ready

17 November 2025
Rated 5 out of 5 stars

Thank you to James

Thank you to James, - Always helpful, super quick coming back and no problem too big.

THANK YOU JAMES

Rachel - Standby & QFCA & 24 Purewater

12 November 2025
Unprompted review
Rated 1 out of 5 stars

I had a very disappointing experience…

I had a very disappointing experience with AMA Skip Hire. This company continually adds unreasonable and extortionate extra charges. We had to remove waste three times, yet they still charged us an additional £135, which is completely unfair and unjustified.

In my opinion, AMA Skip Hire is very dishonest in how they handle their pricing and charges.

I strongly advise anyone considering AMA Skip Hire to be very cautious and check all costs in writing before agreeing to anything.

31 October 2025
Unprompted review
Rated 5 out of 5 stars

Provides a prompt and very good service

Provides a prompt service.
I freqently call up for skip hire. You dont hang on the phone too long for an answer. The Associate always willing to provide me with the service on or the nearest date required. I will contact then again as and when I need more services provided by them.

26 August 2025
Rated 5 out of 5 stars

Helpful, professional and patient

AMA Waste are very helpful over the phone. Always courteous, friendly and professional. They have been very understanding when we do not fill the skip up in the recommended time frame. They have allowed us the extra time needed and been very understanding. We will continue to use and recommend them as a result of this. Thank you very much.

17 September 2025
Rated 5 out of 5 stars

As a drylining company we use skips on…

As a drylining company we use skips on a weekly basis. Sarah looks after us , she is always professional and very knowledgeable in her role. a great communicator let us know when skips are going out and being collected. have 100% faith that when asking for skips they will be delivered on time , no fuss, making it so straightforward. thanks for looking after us Sarah.

17 September 2025
Unprompted review

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