amandahairs.com Reviews 

875
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Looking at 425 reviews, reviewers had a great experience with this company. Many customers are highly satisfied with the quality of the products, describing them as beautiful, soft, and full, often exceeding expectations. People frequently praise the excellent customer service, noting quick responses and helpful assistance with orders and customizations. Reviewers also appreciate the comfortable wig caps and the natural appearance of the hair. However, some customers also mentioned issues with product quality, receiving items that were thin, not true to length, or did not match the advertised pictures. There were also complaints about slow shipping times and a perceived lack of adherence to the return policy, especially for customized orders.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and accuracy. Many reviewers express... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with the hair's softness,... See more

Order

Clients share ambiguous opinions on order experiences, with some expressing satisfaction and planning to... See more

Customer service

Customers had ambiguous experiences with customer service, with many reviewers expressing significant... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers expressing significant... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered two wigs. Both were delayed. One was double drawn auburn and beautiful. The other was a horrid shade of yellow. 4 stars for the good one. 1 star for timeliness and the would have gotten 5 st... See more

Rated 5 out of 5 stars

Ordered two wigs and they came in a reasonable time. Being the wigs have to be customized and etc and shipping from china it’s expected to take some time to come! I am pleased with that. However I hav... See more

Rated 5 out of 5 stars

Both of my wigs came exactly as I ordered and pictured with a delivery in 6 days!!! Thank you I will be a forever customer if it is always this way!!! 1st time customer ordered directly from their si... See more

Rated 5 out of 5 stars

This is only a customer service review with Emily. I had emailed to cancel order and the response was fast and she convinced me not to cancel and stated they’d get this out fast. Emily was bet ready t... See more


4.1

Great

TrustScore 4 out of 5

875 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 27% of negative reviews

Typically replies within 1 month

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4.1

All reviews

(875)

398 reviews in the last 12 months

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Rated 1 out of 5 stars

I am very disappointed with this…

I am very disappointed with this company.

The product I received is completely different from what was advertised. The color is not as shown (it is more orange instead of brown) and the hair is much thinner than expected. This is not a small difference, but a significant mismatch.

I contacted customer service multiple times and provided photos as proof. However, instead of offering a proper solution, they only offered a small partial refund and refused to accept a return.

When I declined this, they stopped responding.

I would not recommend buying from this company, as the product does not match the description and customer service does not resolve the issue.

27 April 2026
Unprompted review
amandahairs.com logo

Reply from amandahairs.com

Hi, if you don't like this product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may cause.

Rated 1 out of 5 stars

I purchased 2xs they sent the same THIN WIG

I purchased 2xs for veracity I purchased 30in 250% density promotional wig and it came really thin and not 30in.. I then purchased a 300% density 28in wig and they sent the same exact wig except it’s not 28in THIN! I spent twice as much for the 300% density I’m so disgusted with the scam because the customer service is terrible they do not reply to you. I’m not hoping for a refund just never purchasing with them again.

30 April 2026
Unprompted review
amandahairs.com logo

Reply from amandahairs.com

Hi, if you don't like this product, please contact our after-sales service and we can help you apply for a return or exchange. We sincerely apologize for any inconvenience this may cause.

Rated 5 out of 5 stars

Burmese curls are 🔥🔥🔥

Speedy internationally delivery, Thank you Amanda Hair, you exceeded my expectations!

The hair is awesome, it does shed a little more than usual, however the wig is high density. Them curls though ❤️

7 April 2026
Unprompted review
Rated 5 out of 5 stars

I placed an order at Amanda Hair

I placed an order at Amanda Hair. They delivered it to Dubai, the delivery time was respected, and I am satisfied with my order. The density as well as the length were perfectly respected. The hair is of good quality. Thanks also to Alisa, who was professional and kind.

30 April 2026
Unprompted review
Rated 1 out of 5 stars

Worst product I ever received

Worst product I ever received. I ordered human hair and received synthetic hair. They wouldn’t allow me to return the product for a refund. I paid almost $300 for something that’s worth $15

29 April 2026
Unprompted review
Rated 5 out of 5 stars

I placed an order but wasnt sent the…

I placed an order but wasnt sent the confirmation via email so I wasnt sure if they actually received my order. I reached out to Emily and she confirmed very quickly that my order was indeed received and she changed my email address from an old one on file to my current one so that I could get all of my notifications. Great customer service. 👌🏽

29 April 2026
Unprompted review
Rated 4 out of 5 stars

The box for the Loose Wave wig was…

The box for the Loose Wave wig was totally smashed when it got here which sucked. Luckily the hair inside was fine. Bought it for my girlfriend and she's picky as hell but she loves it. Says it's got great bounce and body.

30 March 2026
Unprompted review
Rated 5 out of 5 stars

i got the 250% density wig

i got the 250% density wig. it's actually thick all the way down to the ends which is rare. hair feels very soft and has a nice natural shine to it, doesn't look like synthetic plastic at all.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Sunday was the big test

Sunday was the big test. I wore the wig for a solid 10 hours and the cap stayed put. No slipping at all. The lace is so thin you can't even see it, and the color is a perfect match to the photos online.

2 March 2026
Unprompted review

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