Amaliamadrid Reviews 249

Bought a dress. The quality is terrible. I tried to return it.
They have offered me 10%. I have continually asked for a refund. They are not offering me a refund. Do not buy from Alma Madrid.

Ordered a handbag,did not receive it just 2 handbag charms I didn't order nor want.tried to email and was warned not to as there is a virus!

I had a really frustrating experience with Amalia Madrid. I bought a dress from them because their return policy said I could return the item and they would return the money with no extra fees. I tried to return the dress (because it was really bad quality), only to find out I’d have to send it back to China at my own cost. The shipping alone would be around €150, which is crazy considering the dress cost less than €30. What made it worse is that the store is supposedly based in Madrid, Spain (country where I was at the time). When I checked their return policy before buying, there was no mention of these ridiculous shipping costs or that returns had to go to China. Now I’m stuck with a dress I can’t return because it’s just not worth it, and I’ve wasted time going back and forth with their useless customer service. It took me more than 4 months to only get 50% and had to keep a (useless) dress.
I’m asking for a full refund without having to pay these ridiculous shipping fees and for them to fix their return policy so it’s acurate.

In case you are trying to fight for a refund, insist the maximum you can, innitially they offer like 10% but they will offer you a bit more everytime, you just need to be really patient!

Terrible Chinese affiliate quality with a price sky high. You must be ashamed

No compréis, son unos estafadores.

Horrible, no facilitan el proceso de devolución, son unos estafadores. Al final, te obligan a quedarte con la prenda,.