Always Personal Reviews 

293
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I ordered 2 personalised children’s stools. 1 of them no issues but the other 1 had pre drilled holes on the underside of the stool that did not align to the legs. When I asked the company to send a r... See more

Rated 5 out of 5 stars

Ordered a custom photo jigsaw puzzle on Wednesday night (around 11pm), it was in my hands on Friday morning. Even with their fastest delivery cost, still worked out cheaper than competitors. Lovely... See more

Rated 5 out of 5 stars

Ordered own-design round placemats in both sizes; larger ones available as cork backed at no extra cost and well worth it. Overall an excellent quality product with good turn round time and professio... See more

Rated 5 out of 5 stars

Ordered metal photo keyring. Dual sided: photo on one, engraving of choice on other. Was pleased that was able to upload photo and centre myself as wished on website. The received product did not disa... See more

Company details

  1. Gift Shop
  2. Corporate Gift Supplier
  3. Photo Printing Service

Written by the company

Gift someone happy with a unique personalised item from Always Personal. Whatever the occasion, Christmas, birthday, wedding, christening or year-end teacher gift, we have more than 5,000 gift ideas that can be personalised for that special person in y...


Contact info

4.2

Great

TrustScore 4 out of 5

293 reviews

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4.2

All reviews

(293)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer service

I recently ordered the personalised dog bowl stand which I had an issue with and so messaged Always Personal asking if it was possible to resend or if not, refund me. Within a few hours they responded that a new one was already on the way. Fantastic customer service would definitely use again and recommend

20 August 2024
Unprompted review
Rated 5 out of 5 stars

A Beautiful Personalised Stool

What a lovely stool and made so well. I recently purchased this for my nephews first birthday. It arrived within a couple days of ordering and I’m so thrilled with it. A lovely gift! A wonderful company. Thanks so much.

2 August 2024
Unprompted review
Rated 5 out of 5 stars

A beautiful stool

The personalised stool is for a 1st Birthday present. It is well made, the wood is smooth, the design is lovely and the writing is beautiful. It is great value for money and arrived very quickly. I ordered it on 24 June and it arrived on 27 June. I would recommend this company and this stool.
Thank you so much.

24 June 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant personalised badges with…

Brilliant personalised badges with excellent customer service! I needed a logo printed on a badge and the team were so efficient at reviewing the graphic, suggesting changes, and printing and dispatching so quickly! Thank you so much!

5 June 2024
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Ordered a plaque for my little girl’s new summer house. Really pleased with it and the service was fab. Answered my queries promptly and was able to change the design to fit as requested. 100% would recommend.

6 June 2024
Unprompted review
Rated 5 out of 5 stars

Great Quality

I'm very pleased with my order. The quality is exactly how I had imagined it and it arrived faster than I expected. I was told it would take 7-8 days however it only took 4 days to arrive. Will definitely be buying from here again

5 June 2024
Unprompted review
Rated 5 out of 5 stars

A lovely little stool

The personalised footstool is a perfect christening gift. I am delighted with it, it’s well made, sturdy and the wood is smooth with no rough edges. The design on the stool is lovely. Excellent service and delivery and overall great value for money. I would definitely recommend this company and this particular gift.

19 May 2024
Unprompted review
Rated 5 out of 5 stars

Highly professional, reasonably priced and considerate

My father has dementia and has yet to meet his first great-granddaughter. I made sure I got some decent photos and spent an age tracking down a print and delivery service, finally settling on this one. Important to me was the text on the photos to remind him. Within a day of submission, I was contacted by 'Rob' to say that the text didn't work well with the border on a bamboo frame on one side. I sent him a new version and suggested the text be written on the base of the image. With little delay this was done and at no extra charge though the price was good in the first place. I can imagine many another service would have thought 'Customer's fault', (not entirely without good reason), and just printed it up as-was. A highly professional, reasonably priced and considerate service. I don't often write reviews, but this is all I can do to pay Always Personal back for sterling service. Thank you and, in particular, thank you Rob.

16 May 2024
Unprompted review
Rated 5 out of 5 stars

We brought a photo key ring but it…

We brought a photo key ring but it broke soon after. We talked to the customer service and they were brilliant! They sent a replacement next day, such good service and others can learn from them. Gives me the confidence to buy from them again. Good people.

8 May 2024
Unprompted review
Rated 5 out of 5 stars

Memory box

We recently lost our 18+ year old Labrador. She was our best friend and it absolutely broke us to see her go. I ordered a memory box from always personal to put all of her bits in and her ashes and when it come we all broke down crying. The box is absolutely incredible, it's what u expected and more. I wish there was someone I could thank personally. 5* from us all and would give 100 more if possible x

1 May 2024
Unprompted review
Rated 5 out of 5 stars

Excellent quality product and professional service.

Ordered own-design round placemats in both sizes; larger ones available as cork backed at no extra cost and well worth it. Overall an excellent quality product with good turn round time and professional service. The hardest part of the whole process for me was finding suitable images for the round format. Would use again and do recommend.

20 April 2024
Unprompted review
Rated 5 out of 5 stars

Lovely gifts and super fast delivery

Our family Cat we had for 10 years passed away so I purchased a few keyrings in a shape of a love heart with a different picture of him on each side. I ordered on a Monday night and they arrived the Wednesday morning. So pleased with how quickly they came and also how lovely they are. I will definitely purchase from this site again

17 April 2024
Unprompted review
Rated 5 out of 5 stars

Cute little stool

Ordered one of these lovely little stools.
I asked before ordering if some of the text could be changed. Received a quick reply and they were happy to help.
The stool arrived really quickly. It is lovely and amazing quality.
I would highly recommend this company.
I will use them again.

22 February 2024
Unprompted review
Rated 5 out of 5 stars

Just perfect.

Most impressed with every aspect of the service. The product is first class and exactly what we wanted. We are very pleased and would not hestate to recommend this company

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Ordered the personalised ceramic…

Ordered the personalised ceramic coasters as a birthday present. There was a little mix up with the delivery but Rob sorted it out immediately and exceeded all my expectations. The product was perfect, excellent quality and just what I wanted. And their customer service is second to none. Couldn't recommend this company high enough.

10 February 2024
Unprompted review

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