Alwaysballin Reviews 

Avoid.

It's not a scam website; there's a real person running this company - named Asim. The trouble is, he's either terribly disorganised or wilfully neglectful of his customers.

I placed an order for basketball kit for an U12 basketball team. Asim has been sitting on hundreds of pound of money paid by these families for four months now.

I've messaged him on every platform. No reply. Only by reaching out to common contacts do I get a response. He apologises and promises to sort it out, and then ghosts me all over again.

Again, avoid at all costs. He will take your money and waste your time. You've been warned.

I don’t like to do things like this but the customer service I have received from this company has been terrible!

I ordered a top, paid for it in good faith & waited for my order to arrive, a week & a half went by & I sent an email to ask if it had been dispatched, as I’d had no notification, no reply.

After two weeks my order still had not arrived so I again chased the order, no reply.

After two & a half weeks I again emailed asking after my order.

This item was intended as a gift & the company had a month to get it here on time, I sent them an Instagram message & got no reply.

At three weeks I’d still had no dispatch information or order so I emailed again.

I decided to try the contact form on the website at three & a half weeks, again I replied no reply.

I don’t use Facebook so my Mum on my behalf contacted customer service that way, at last someone replied. Said they would get on it & find out what had happened.

I was told that the order “had been overlooked” apparently then so had my five attempts to contact them!

The birthday was Saturday, it is today Monday, the order was placed on the 12th of August, I still don’t have my order. I have been extremely patient with this company but felt I had to write this as if you’re planning to get something quickly, from them, you may need to rethink that.