Alva PC Reviews 

93
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional pricing, noting that items are significantly cheaper than online competitors while maintaining top tier manufacturing quality. Consumers also deeply appreciate the fast and reliable shipping, with all purchases arriving securely, perfectly packaged, and exactly as described in the online catalog. However, some people mentioned experiencing occasional delivery delays or waiting a few days without tracking updates on their pending purchases. A few reviewers also felt slightly skeptical initially when purchasing from a lesser known supplier before receiving their items safely. Despite these minor shipping setbacks, shoppers remain very satisfied with the helpful customer support, product availability, and overall service.

What people talk about most

Price

Reviewers highlight positive aspects of price, noting that products are significantly cheaper than other... See more

Delivery service

Reviewers mention positive feedback about delivery service, noting that orders arrived promptly within a few... See more

Product

Customers consistently note positive experiences with product, highlighting that items such as watches and... See more

Service

Clients share satisfaction regarding the exceptional service, highlighting fast delivery and competitive... See more

Order

People report positive experiences with order, highlighting straightforward online processes, reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a Garmin watch for my husband. Cheapest there was on the market. I wasn’t too sure about what type of watch to purchase so I messaged Alva PC through WhatsApp. They responded really promptly on... See more

Company replied

Rated 5 out of 5 stars

I ordered (online) a Garmin 165 watch which was by far, cheaper at Alva PC than anywhere else. Ordering was simple and the watch arrived relatively quickly. Delivery was followed up with a text messag... See more

Company replied

Rated 5 out of 5 stars

I cannot recommend Alva PC enough - I ordered a Garmin Forerunner 165 for my wife’s birthday, having placed the order I realised the 3-5day shipping would not have it arrive in time. I phoned them l... See more

Company replied

Rated 5 out of 5 stars

I never write reviews but after buying a CPU at a great price I was slightly skeptical and they were not processing orders for a week while they restocked so after nearly a week with no updates I fe... See more

Company replied


Company details

  1. Computer Store
  2. also in
  3. Computer Repair Service

Written by the company

ALVA PC is a UK-based computer and electronics business specialising in SSD upgrades, laptop performance upgrades, storage products, PC components and consumer technology. We supply a wide range of products including SSDs, gaming accessories, smart watches, computer hardware and electronics at competitive prices, while also offering UK-wide laptop SSD upgrade services with data migration included. Our focus is simple — reliable products, honest service, fast communication and long-term customer support.


Contact info

4.8

Excellent

TrustScore 5 out of 5

93 reviews

5-star
4-star
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1-star

Asks customers to review

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4.8

All reviews

(93)

76 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First purchase

Brought a cpu from them as the price was much better than all the big outlets.

Price was that good I had to check reviews before purchasing, took a couple of days to process but was sent out next day, asked customer service about the order while it was being processed and received a speedy answer.

Highly reccomend, I will always check alva prices before buying from the bigger, more known suppliers from now on.

20 May 2025
Unprompted review
Alva PC logo

Reply from Alva PC

Thank you for taking the time to leave such detailed feedback!

We're glad you found our prices competitive and that your experience with our customer service was smooth and responsive. We understand how important trust is when shopping online, so it's great to hear we could give you confidence in your purchase.

Enjoy your CPU, and we hope to see you again soon!

Rated 5 out of 5 stars

I've now bought a few products on a few…

I've now bought a few products on a few different occasions, can't fault them at all. Fantastic prices, really the cheapest around and everything working as expected. Will definitely order again in the future

8 May 2025
Unprompted review
Alva PC logo

Reply from Alva PC

Thank you so much for your continued support and kind words!

We're thrilled to hear you've had consistently great experiences with us. Offering the best prices and reliable products is exactly what we aim for, so it's fantastic to know we're hitting the mark.

We truly appreciate your loyalty and look forward to serving you again in the future!

Rated 5 out of 5 stars

Brilliant company brought a seagate 2TB…

Brilliant company brought a seagate 2TB for my PS5 they were the cheapest around just over £60 Brilliant service

8 April 2025
Unprompted review
Alva PC logo

Reply from Alva PC

Hi Craig,

Thank you so much for taking the time to leave us such a kind review on Trustpilot. Your words truly mean a lot to us.

As you might imagine, getting positive reviews from customers is not always easy—people are often more motivated to leave feedback when something goes wrong, so when someone takes the time to share a good experience, it really stands out. Your support helps us more than you know.

We're genuinely grateful for your trust and encouragement. If there’s ever anything else we can do for you, don’t hesitate to reach out!

Warm regards,
ALVA PC

Rated 5 out of 5 stars

WD_Black 2TB SSD

Ordered a WD_Black 2TB SSD, just arrived today! Perfect condition and fresh in the box as advertised, installed with no problems, and the price savings are truly something else. Easy 10/10 from me!

7 April 2025
Unprompted review
Alva PC logo

Reply from Alva PC

Hi RDM,

Thank you so much for your kind review, it truly means a lot to us.

While we always strive to deliver great service, it’s not every day that someone takes the time to share their positive experience—so your feedback really stands out and reminds us why we do what we do.

We’re grateful for your support, and we're always here if you need anything in the future!

All the best,
ALVA PC

Rated 1 out of 5 stars

Stay away from them as they’re underhanded

They posted my parcel to me, but Royal Mail left it outside and it was stolen. They told me to open a case with PayPal, which I did. They said they’d be in touch with PayPal to notify them of this (i don’t even know if this is true) and they’ll keep me posted. I didn’t hear anything back in weeks and when I asked have they had any update they said to check my PayPal, PayPal then said the case was now closed.
I’ve now got to go the legal route as they’ve said PayPal calls the shots and they’re powerless, yet they’ve still got my money and won’t even offer a replacement.

Edited due to reading the weasels response calling me a liar and a thief.

I’ve added the WhatsApp message I sent to them yesterday after reading this reply. They refused to respond and just blocked me. I’ve had to edit the swear words as this won’t allow it.

I’ve just read your response to my trustpilot post.
You’re absolutely insane and a cheeky c*nt with all the assumptions you’ve made.
You’re now calling me a f*”cking thief!
How dare you! I have told you the reason why I didn’t want to contact Royal Mail to add anything as there was nothing to add as we had been over it and I said why should I be chasing it when it’s not my fault? I’m the customer and you chose the courier, who failed to deliver the parcel or even put a card through. The first I was aware that the parcel was dumped behind my wall was whey I viewed my emails at 1.30am. I went outside and it wasn’t there. So, again, what was I going to add exactly? It was left in a safe space which was obviously not safe.
I also told you I’m busy!
You’ve twisted a lot there as I didn’t demand a replacement at all, I enquired as to what would happen next as you’ve never mentioned a replacement. You then said you were awaiting royal mail’s investigation which you said would be about 10 days and it’s been over a month now. The reason why I wanted it settled asap is I needed them hard drives, and my money is tied up with you and I wasn’t going to buy more.
The reason why I mentioned my neighbours was because I’ve actually had arguments with them as they’re dysfunctional and their children and other children in the street don’t seem to know any boundaries and climb all over my wall. You know, the one we’re the parcel was stupidly left!
The area I live in is ran down, I have half ways houses in the street and I can’t exactly start berating/accusing my neighbours or their children as their English is terrible and I wouldn’t start going door to door asking my neighbours if they’ve took a parcel from behind my wall as it’s redundant as nobody would say yes, even if they did.
But, according to it’s me trying to plant a seed (you’re deranged).
You say I’ve lied about what PayPal told me to tell you, when it should be recorded their end as that’s exactly what they told me to tell you. I even said to you it was bizarre they asked me to tell you and you even added your difficulties with them as I’ve been having difficulties with them now as they’re saying they didn’t take the first payment from my bank and I’m behind with the payment even though my bank has been debited and I’ve not got the funds and my bank doesn’t know what PayPal are on about.
PayPal didn’t decide what in your favour because they believed you. You’ve twisted that again. They decided in your favour as I didn’t escalate it due to me believing we were working on it together. It’s why the date elapsed as you told me you had notified them about my complaint (they say you haven’t filed or notified them about anything) and gave them the Royal Mail reference number.
You can spit your dummy out all you want by banning me (I did say to you I’d never buy from you again, but your ego is laughable).
My bank have opened an investigation into my payment to PayPal and as of today this case has been reopened
I will be contacting PayPal tomorrow with regards of you trying to slander me (you would be liable in court, but your ego has overstepped the mark as it’s documented publicly that you’re calling me a liar) and besmirch my name all because your company failed to deliver!
I suggest you lay off the crime documentary’s and conspiracy sites as you’re warped.

27 May 2024
Unprompted review
Alva PC logo

Reply from Alva PC

Dear Neil,

We believe that you have been very unfair to us regarding this situation and we will highlight the reasons why:

1. When you first messaged us about your ‘missing’ parcel, we contacted Royal Mail about this and they told us that they would raise an investigation, contact the delivery driver, and attempt to find the parcel. We passed on this information to you and you immediately started complaining and expected us to offer a replacement.
2. We also advised you to contact Royal Mail regarding the investigation just in case you wanted to add more information, you aggressively told us that you will not be contacting Royal Mail. We thought this was quite strange as anybody who had a ‘missing’ parcel would be eager to talk to the delivery company to find out what exactly happened. But we thought you might have been busy so we gave you the benefit of the doubt here
3. You also told us that you do not get on with your neighbors and sometimes their children play outside your house and go on your wall, again we found this very strange as it seemed as if you were trying to plant a seed in our head that your neighbors may have stolen it. The first thing most people would do when they cannot find their parcel is to ask their neighbours but again we gave you the benefit of the doubt and did everything we could to help and also passed this information on to Royal Mail
4. We told you to open a case (against us) with PayPal and explain your situation which you did, we then uploaded the tracking information and the Royal Mail investigation reference number and they decided to close the case in our favor and not refund you. You then told us a few days after that you contacted PayPal, and they told you to tell us to cancel the transaction and refund you. We contacted PayPal and asked them if this was true and they said no, this is a lie.

So with all this being said, we believe that you saw the parcel outside your address, retrieved it but then saw an opportunity to try and get a refund even though you have the parcel. This would explain why you did not want to contact Royal Mail and also why you were in such haste for us to send out a replacement as soon as the investigation started.

For these reasons, you have been permanently banned from ordering on our website and we also reported your account to PayPal as you falsified whatever information they told you.

From this point forth, we will ensure that every parcel we send out requires a signature so that people like you don't try to seize opportunities to steal from hard-working companies like us.

Rated 5 out of 5 stars

Bought an internal SSD

Bought an internal SSD. Great pricing and great customer service. a very simple order process. Kept me well informed throughout the process. Item arrived well packaged, on time, and exactly as described. Will definitely be buying from them again.

12 April 2024
Unprompted review
Alva PC logo

Reply from Alva PC

Thank you so much for this review, we hope you enjoy your new product!

Please remember, our support team is available 24/7 so you can request any product and we will source it for you at a cheaper price than all UK retailers :)

Rated 5 out of 5 stars

A genuine, competitive company

Ordered a Manhatten T3-R Freeview box. Almost 20% cheaper than competitors. Delivered in 2 days. Exactly as described. So delighted with product, price and service. A genuine company that deserves to do well

9 November 2022
Unprompted review
Alva PC logo

Reply from Alva PC

Thank you so much for the lovely feedback!

We're delighted to hear you're happy with your Manhattan T3-R and that our pricing, speed of delivery, and service all hit the mark for you. Being seen as a genuine and trustworthy company truly means a lot to us.

We really appreciate your support and hope to serve you again in the future!

Rated 5 out of 5 stars

Great company, incredible prices

Bought a Ryzen processer from these guys as it was around £15 cheaper than from Amazon. Ordered Sunday, arrived Monday. Communication throughout was excellent, this will be my first stop for all pc components in future.

22 June 2022
Unprompted review
Alva PC logo

Reply from Alva PC

Thank you so much for this review Liam, hope you enjoy your new product :)

Rated 1 out of 5 stars

Ordered from eBay but nothing delivered

Ordered from eBay but nothing delivered. EBay sided with company and I lost over £100.
I would not recommend this company
Your reply is a load of rubbish. I would never try to scam or blackmail anyone, look at my eBay trail. I suggest you get couriers that can read address's.

20 May 2022
Unprompted review
Alva PC logo

Reply from Alva PC

Hi Michael,
We’re sorry to hear you feel disappointed. We fully understand how frustrating delivery issues can be. In this case, eBay reviewed all the tracking and communication details and confirmed that the parcel was delivered correctly, which is why the case was decided in our favour.

We always rely on eBay’s resolution process to ensure fairness for both buyers and sellers, and we take every claim seriously. If there are any further delivery details you’d like us to re-check, we’re happy to do so — customer satisfaction is always our priority.
– The ALVA PC Team

Rated 5 out of 5 stars

Great service and prices

Great service and prices. Very fast dispatch and delivery, always in hand via WhatsApp to help with any queries.

15 May 2022
Unprompted review
Alva PC logo

Reply from Alva PC

Thank you so much for this review Andy. At ALVA PC, our number 1 goal is customer satisfaction and it makes us very happy that you are pleased with our service.

Rated 5 out of 5 stars

Saved me so much money!

Not sure how this company is not talked about more because they literally have the lowest prices for the items in their catalogue plus extremely quick shipping. I get all my electronics from here now on

16 January 2022
Unprompted review
Alva PC logo

Reply from Alva PC

Thank you so much for this review James. It warms our heart that our prices are so attractive to you and we always try to ship our products as quickly as we can :)

Rated 5 out of 5 stars

Excellent prices here

Excellent service here. Great items & Great prices

8 November 2021
Unprompted review
Alva PC logo

Reply from Alva PC

Thank you so much for this review Nick, we really hope you are enjoying your new product :)

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