My wife and purchase a 2023 GMC Acadia from the dealership. Ask, if there was a spare tire that came with the Acadia. Sales person said no - all new cars since 2022 didn't come with it. My Parent in... See more
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After driving over a small broken tree limb, I noticed that an elastic piece of trim had become lose under the hood. Apparently dragging the limb forced several snaps to fall off causing this trim to... See more
Quality control is out the window, 2007 Tahoe LTZ leaking water from windshield. Took back reinstalled windshield, now leaking front, rear, sunroof headliner is being destroyed! Rear tailgate not al... See more
I previously took my car into Al Serra Colorado for a couple issues. A week later my car broke down. Upon following up with Al Serra via phone for verification, I found they didn't even check what th... See more
Company details
About Al Serra Chevrolet
Information provided by various external sources
Our team of associates takes great pride in the fact that we offer a wide-variety of Chevrolet vehicles at our Al Serra North and Al Serra South dealerships. We have a full selection of trim levels and all of the most popular models across the lineups. So no matter what you are looking for out of your next vehicle we are confident that we have the perfect vehicle for you on our car lots.
So be sure to stop in to one of our dealerships today and our talented team of sales experts would be happy to set you up with a test drive, compare various models, and help you find the vehicle that fits your lifestyle and personality perfectly.
Contact info
United States
- alserracolorado.com
Great service, sales, and financing, would recommend AL Serra
I have no credit, they did everything to make sure I drove away in a car, thanks
Al Serra did a fantastic job!
Within the past two years, my family has endured multiple vehicle accidents. Al Serra has done an excellent and timely job each time. They also communicated with us often to keep us updated on the staus and progress of our claim.
Great experience!
No pressure, very helpful, and professional--great experience!
Appointments Don't Mean Much
After being called and emailed to bring my truck in for it's second of two free oil changes and tire rotations, I came in on time and 15 minutes early. I was told that the appointments were "a corporate thing" and they would get me in as soon as they could. Nearly three hours later, my oil change and tire rotation was complete! Additionally, I went in to get my second key made for my truck and since I was over the 30 day limit, I was told I had to pay for the key. I just bought a 27K dollar truck and a key now costs extra? I found a manager to make it right, but customer service is questionable at times.
Great crew!!
Always trust these guys with my truck. I won't take it to another shop.
Disappointed
Extend hours for oil changes, employee told me I would have to come back next weekend and they don't accept cars after 1
Matt was awesome
All of my questions were answered and i didnt feel any pressure!
a great place to get a car
I really don't like car shopping, particularly not in a tight budget. Too often dealers and their salespeople fail to understand the idea that their customers have budgets. Al Serra was different. Their website is kept up-to-date, which allowed me to find a car I liked before I got there. Once there I was helped immediately and directed to Josh who knew the lot, knew the cars, knew the process and knew how to get along people. He made the paperwork as painless as possible and made sure I understood what I was signing while making sure I was signing the right things. The Finance Department was equally good, keeping the loan within our budget and getting us the best loan possible. When it's time to get our next car, Al Serra is where we will be shopping.
Awesome!
They have great customer service, their staff has a great attitude and they get the job done. Definitely will go back to Al Serra and recommend to all my friends.
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