Alphagreen.io Reviews 268

TrustScore 4.5 out of 5

4.5

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Rated 4 out of 5 stars

The Alphagreen team was incredibly helpful. I highly recommend this company due to their reasonable prices, valuable advice, and quick delivery. I'll definitely be a repeat customer.

Rated 4 out of 5 stars

Ordered a cbd vape pen, the be calm one to be exact. After some technical issues the product arrived and I’ve immediately began to try it. Few puffs and it does indeed help to feel calmer. I’ll try so... See more

Company replied

Rated 5 out of 5 stars

edit: I've written the review below after not receiving my order and not getting reply via email\Facebook. After leaving review here I've been contacted quickly and was given a refund and a discoun... See more

Company replied

Rated 5 out of 5 stars

Bought Amira 20% CBD from Alpha Green and I'm really pleased. Their products are high quality and good value for money, fast shipping, beautiful low-plastic packaging, and really really lovely persona... See more

Company replied

Company details

  1. Beauty Product Supplier

Written by the company

Alphagreen provides a curated portal for leading health and wellness brands. Working closely with established and trustworthy products from around the world, we deliver best results for anxiety, pain, stress, sleep, beauty and overall wellbeing.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

268 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Very helpful and friendly

Very helpful and friendly. Took the time to explain the differences between the different types. I would definitely recommend them

6 November 2020
Alphagreen.io logo

Reply from Alphagreen.io

Hello Mr Tranter,

Thank you for your kind review. We understand CBD can be so confusing - especially between different types! This is why we created our personalized customer service experience and we are so glad that it worked for you.

Kind regards,
The Alphagreen Team

Rated 5 out of 5 stars

Excellent customer service

Alphagreen were quick and extremely helpful in assisting me with an issue with my order. Really friendly customer service from Rob, and the website as a whole is great to use! I'm excited to receive my order and will review how I find the products.

4 November 2020
Alphagreen.io logo

Reply from Alphagreen.io

Hello Isabella,

Thank you for your kind review. We are sorry that you had an issue with your order but we are so glad that we still warrant a 5-star review even so! We want to do the hard work for our customers, and we are glad it made difference on this occasion.

Kind regards,
The Alphagreen Team

Rated 5 out of 5 stars

Excellent service

Excellent service! I had some questions about some products and the reply was prompt and to the point. I received some great recommendations and the service consultant was friendly and did not keep me waiting. Very pleased and will definitely be ordering!

2 November 2020
Rated 5 out of 5 stars

Rob helped me to find the best way

I asked about best variant for my grandma's desease and Rob helped me a lot in solution. So many advices and details which I have never known. Thank you Rob!

2 November 2020
Unprompted review
Rated 2 out of 5 stars

Be careful if you are in the US

Be careful if you are in the US. The prices are in pounds but by the time it hits your US card account it has shipping and currency conversion included. Gets pretty expensive. Look for a US provider first.

23 October 2020
Alphagreen.io logo

Reply from Alphagreen.io

Hi Stan,

We offer our most sincere apologies for your negative experience, as we understand the currency on our site can be confusing for US customers.

Because we haven’t launched a website designed for the US market yet, the currency is always in British sterling. I can assure you we were not trying to trick you, this is what every customer will see as we are a UK based company. As we expand we will release new features such as currency conversion, but for now you can contact me on live chat and I will convert all costs for you!

Regarding shipping costs, we charge £20 for each brand you purchase from. This means that if you purchased two different products from two different brands, your delivery cost would then become £40 as it would require us to send two separate parcels.

Finally, we also let you know that we do offer discounts for customers if their shipping is super expensive, as we want to make our products as accessible as possible. We communicate this right under the shipping price at checkout.

We will quite happily offer you a partial refund for the purchase you made, or a discount code for a future purchase. Let me know if this is something you would be interested in and we will process right away.

We hope this helps and makes things clearer!

Kind regards,
The Alphagreen team

Rated 5 out of 5 stars

I started using the 20% CBD oil about 2…

I started using the 20% CBD oil about 2 months ago. I highly recommend it for anyone with anxiety issues as it’s really helped with mine. It’s not a magic cure all potion but it very much has reduced my anxiety attacks and general low moods which is a pleasant change! Things don’t seem to bother me as much anymore and I generally feel calmer. The only disappointment is the price seems to have gone up 25% from £99 to £125. Fortunately I managed to get my most recent bottle for the old price just before it went up a few weeks ago. I hope I’ll be able to continue to afford to buy it as it’s made such a great difference for me ☺️

21 October 2020
Alphagreen.io logo

Reply from Alphagreen.io

Hello Amy,

Thank you for the kind review and we are super glad that this product has worked for you!

Just to let you know, you don't have to worry about the price of the product as we have permanently reduced the price from £125 to £90 - so it's even cheaper than before!

See the new product price here - https://alphagreen.io/high-strength-pure-cbd-oil-20.html

Thanks again Amy and we hope to see you back soon!

Kind regards,
The Alphagreen team

Rated 5 out of 5 stars

Just great!

The prices are really good and shipping went smoothly and fast.
So I'm REALLY satisfied with my orders (multiple because of the products and shipping time)

19 October 2020
Rated 1 out of 5 stars

Dreadful service

Dreadful service.
Lies lies lies

14 October 2020
Alphagreen.io logo

Reply from Alphagreen.io

Hello Annie,

I am sorry to hear that you are unhappy with the service. We have sent you an email to understand what went wrong as we want to find a resolution. We care about our visitors and we are constantly trying to improve our service, so if you could reply to our email it would be greatly appreciated!

Kind regards,
The Alphagreen team

Rated 5 out of 5 stars

Highly recommended

Much prefer shopping on sites like this where there is someone to provide you with do much guidance and information. Rob was able to provide me with so much help before I decided to make a purchase

12 October 2020
Rated 5 out of 5 stars

Amazing products and service!

Amazing quick and efficient service, I had someone helping me every step of the way and answering all of my questions. The ordering process was super easy and the delivery was effortless. An awesome experience, a wide range of incredible products. Highly recommend!!

6 October 2020
Unprompted review

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