Alperstein & Associates, LLC Reviews 

Everything was smooth today

Very helpful and discussed everything slowly for me to understand

Jordan made it very clear and easy to understand the program. He is a very talented and friendly young man. 🙏🏽

Excellent CSR, very professional and very kind. Knowledgeable about the system and its benefits and functions. Good listening skills and shows availability anytime I have any questions or concerns. Nick was Outstanding and he loves his job. Respectfully, Mrs. Wakeley

When I trusted you to handle my credit cards accounts I expected you to have at least payed something on each one based on 2 accts nothing has been paid and have now been reported to collection agency claiming not enough in my acct I explained from beginning I was retiring and the amount I agreed to pay would be enough to negotiate YOU LIED

Harley had to explain the same thing several times before I understood what was happening appreciate his patience.

Willing to help, listen and instruct towards a brighter financial future

Both agents Kathy and Owen were both very helpful and just great with everything they did! Thanks again guys!

My rep had a personality that put me at ease, and he did not talk down he is super pleasant and easy to talk with he gets an A+++

Kari was well informed and an incredible help to me in figuring out the best next step toward debt relief.

AJ is all about helping find a resolution to any problem or question you may have. I appreciate his sincere efforts each time I've spoken with him. Thank you!

Mr.Dan was very professional and handled everything to understanding

I am grateful for connecting with Carmelo he was very professional, kind,and just made this process stress free.
I feel I am on my way to be lifted out from under my debit. Thank you .

Hello, I had a very nice discussion tonight with Rich EGINDER I think that’s how you spell his last name but if it’s not as close to it, he gave me something tonight that I don’t think I would’ve ever got in my lifetime. He gave me my life back he put me on a track to financial freedom and he made it so I didn’t have to apply bankruptcy. He was such a pleasant man explained everything I needed to know and I don’t know where I’d be without him. I hope everybody that calls gets him to talk to because he explains everything and goes through everything with you and you and the call knowing everything that’s going to happen and that to me is a great man and I can’t do enough for him. I wish I knew where he lived. I can send them a big basket but right now I can just send them a big thank you because he is great and trust me. I don’t lie. He got me out of something. I don’t think I would’ve ever gotten myself out of and like I said he gave me my life back and I appreciate that from him so much and the company also what they do for people they don’t hurt you what they’re saying is being honest what other companies are are not honest believe me I’ve been on the phone with a lot of them so thanks again Rich and please anybody this reading this you can ask for rich or you can ask for somebody but do so with this company because it knows what it’s doing and it’s not gonna mess around with your money thank you

Difficulty speaking with customer service individuals due to language barriers. Also, we signed up for $511.07 bi-weekly draft and was NOT informed of additional fees on top of that amount. Alperstein & Associates has settled three debts for us. But, what they do not inform you of if they will not spread their representation fees out over smaller payments and will begin to take hundreds of dollars out immediately ONLY for their fees. If you think paying the high cost of credit card debt is hard, just wait. They took close to $6,000 out of our account over a three month period for fees and payments. We were left with very little to live on due to both having COVID-19 in January and off work 10 days each, then my husband missing work two weeks later due to the extreme cold here in Ohio in January. No pay for that week either. I called them to see if we could skip or reduce payments for only TWO weeks and the most they could lower would be a one-time total amount of $100$ They would not postpone their $445 deduction for part of their settlement on one of our accounts for only two weeks. That is when I realized this company does not work or help us, but only wants to debit whatever they can from us. Unfortunately, we only had credit card debt when enrolled. No house payments, vehicle payments, etc. Just credit cards and we were paying more then minimum amounts but were not able to gain any ground on paying them down. This is why we decided to go with Alperstein. But, totally disappointed with whole decision and support. We are no longer accepting any settlement offers so they can drain upfront from us what they determine to be their fee.

Bryce Turmain was excellent at explaining this process and making me feel optimistic about my options. I appreciate his knowledge, empathy, and kindness very much.

Bryce is really nice an he willing to help me

Cynthia was extremely helpful. I look forward to working with you.