Scam
Exact same thing happened to me as the last reviewer. Changed my password and the 'Password Reset' tool didn't send anything. Have left countless emails which go unanswered. Avoid at all costs if you want to keep your money
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Exact same thing happened to me as the last reviewer. Changed my password and the 'Password Reset' tool didn't send anything. Have left countless emails which go unanswered. Avoid at all costs if you want to keep your money
Horrible program. I got better results customizing resumes via ChatGPT. Could not log into my account, and they refused to reset my password. Can't get hold of anyone to cancel the subscription. Don't fall into this trap.
I had an issue with the account however my issue has been resolved by the support team with their awesome customer service . There was some confusion initially regarding the trial and charges, but customer support handled it professionally and clarified everything. I can now access the service properly, and I appreciate their assistance in resolving the matter. Thanks **Ilai Bachrach**
Being able to adjust my resume to any job this fast is a game changer. Also knowing what kind of changes are important was also really helpful. Helped me get a interview in 2 weeks.

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