AWR Home Improvements came out to give me a quote for new windows and a door. The salesperson barely measured anything and then handed me a sheet with massively inflated prices. He acted like he cou... See more
Company replied
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See what reviewers are saying
Had a glass conservatory roof installed tha lads work was good but the finish was not good as it needed to be put right two parts were damage and the part the met the ends to the wall/glass was a pore... See more
Company replied
Hello it's Steve I had father and son team put new windows and new front door thay did an awesome job couldn't ask for better very polite had no problems took 2 days has expected came this Friday a... See more
Company replied
The salesperson was very pleasant and genuine. At no time did we feel pressured and although she was new to the job she was very thorough and helpful. There were a few issues with the installation d... See more
Company replied
Company details
About All Weather Roofline
Written by the company
Contact info
Carside Park, unit 2, Hatfield, dn7 6az, Doncaster, United Kingdom
- 0800 612 2127
- info@allweatherroolfine.com
- allweatherroofline.com
Breach of guidelines
Old school sales approach attempting to…
Old school sales approach attempting to use high pressure tactics such as both household members being present just to issue a quote. Very transparent and majorly reduces their credibility.
9 June 2026
Unprompted review
Reply from All Weather Roofline
We’re sorry to hear that the appointment left you with this impression. For transparency and compliance purposes, it is our policy that all homeowners are present during appointments, however we appreciate that this approach may not suit everyone.
We value all feedback and are sorry that we did not meet your expectations on this occasion.
Work completed as explained
Work completed as explained. Workmen also explained what they were doing and how long it would take.
Wasn’t a big upheaval as I originally thought it would be.
Windows lovely and no complaints.
18 March 2026
Unprompted review
Reply from All Weather Roofline
Thank you for taking the time to leave us such a positive review.
We're delighted to hear that the installation was completed as explained and that our team kept you informed throughout the process. We understand that having work carried out on your home can sometimes seem daunting, so it's great to know the installation was less disruptive than you expected.
Most importantly, we're pleased that you're happy with your new windows. Thank you for choosing us, and we hope you enjoy them for many years to come.
Kind regards,
AWR
Very respectable disposed of all…
Very respectable disposed of all rubbish would 100% recommend
26 May 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your kind feedback!
We're delighted to hear that you were happy with our team's professionalism and that everything was left clean and tidy after the work was completed.
We really appreciate your recommendation and thank you for choosing AWR!
From the initial enquiry to the final…
From the initial enquiry to the final checks, the whole experience was handled professionally. The end result matched exactly what was discussed and we're very pleased.
4 June 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your kind feedback!
We're delighted to hear that your experience with us was professional from the initial enquiry right through to the final checks. It's especially rewarding to know that the finished result matched exactly what was discussed and that you're so pleased with the outcome.
Thank you for choosing AWR, and we hope you enjoy your home improvements for many years to come!
Appalling Customer Services.
We have spent a lot of money with AWR (2bay windows ,6 other windows & a composite door .) When a pane in one of the bay windows suddenly shattered , I immediately phoned AWR ,naively thinking that our loyalty & our 10 year warranty would be fine.
A gentleman came out & took photographs & measurements & said he would send the details to the factory that day, & Customer Services would let me know when the window would be fitted.
After 9 days I phoned Customer Services to see if they could give me an approximate date for the fitting. I was told I had to pay up front! I was angry & said I would never use AWR again , & would never recommend them to anyone else , but if I had to pay I had to pay & could they give me a date for the fitting. i was then told that the glass had not yet been ordered!! This really infuriated me & I said I could not believe that 9 days had elapsed & I had not been contacted at all. I was then told that my attitude was aggressive & that if I continued to complain, the phone would be put down on me. I replied that I was a retired teacher & knew my manners & the "gentleman "replied that if I was teaching his kids & spoke in that manner, he would report me to the head teacher .He then switched me straight through to the factory.
The window has now been fitted but I will never use this company again.Loyalty & a 10 year warranty count for nothing, & I think the way I was spoken to by Customer Services was absolutely appalling.
.
24 April 2026
Unprompted review
Reply from All Weather Roofline
Hi Rosalie, I'm sorry to hear about the issues that have been caused, please can you leave your details so we can investigate,
Kind regards,
AWR
Back Door
Had a new back door fitted today by your company.A lovely young man called Luke came to do the job. He was polite, respectful and an extremely good worker. He did an excellent job on my door, it looks brilliant. I was so impressed that I have ordered new french doors to be fitted to my property as well. I would definitely recommend this firm. I am more than happy.
4 June 2026
Unprompted review
Reply from All Weather Roofline
Thank you so much for your wonderful feedback!
We're delighted to hear how pleased you are with your new back door and the service provided by Luke. We'll be sure to pass on your kind words to him – he'll be thrilled to know his hard work, professionalism, and attention to detail made such a positive impression.
It's fantastic to hear that you're so happy with the result that you've decided to order new French doors as well. Thank you for your trust in our company and for recommending us to others.
We look forward to completing your next installation and hope you enjoy your new door for many years to come!
Kind regards,
AWR
Excellent sales canvasser
Had a really polite guy called Michael arrange for me to have a quote, after speaking to the office to confirm. A sales rep turned up who was a little eager to make a sale but was very professional and we agreed on a fair price. Very happy with the final outcome, my windows look brilliant the workmen did clean up and I am very pleased. Would recommend and use again.
1 June 2026
Unprompted review
Reply from All Weather Roofline
Thank you, Alesha
We're pleased to hear that Michael and our office team helped get everything arranged smoothly, and that you found our sales representative professional throughout the process. We always aim to provide a fair and transparent service from start to finish.
It's fantastic to know you're happy with your new windows and that the installation team left everything clean and tidy. Your recommendation means a great deal to us, and we'd be delighted to help you again in the future.
Thank you for choosing AWR.
Want to say how delighted we are with…
Want to say how delighted we are with the conservatory, showed such respect for the ornamental garden they had to navigate, Michael was good to speak to and glad I went along.
15 April 2026
Unprompted review
Reply from All Weather Roofline
Thank you so much for your kind words. We're delighted to hear how pleased you are with your new conservatory.
It's great to know that our team showed the care and respect your ornamental garden deserved throughout the installation, and we're pleased that Michael was able to help make the process a positive experience from the start.
Thank you for choosing us and for taking the time to share your feedback. We hope you enjoy your new conservatory for many years to come.
The team worked well but left work…
The team worked well but left work undone for over a month after finished not all the sealing was completed.
3 April 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your feedback. We're pleased to hear that you felt the team worked well during the installation.
We're sorry to hear that some of the sealing work remained incomplete for longer than expected. This is not the level of service we aim to provide, Your comments have been noted and will be shared with the relevant team to help us improve our aftercare and communication going forward.
Thank you for bringing this to our attention.
Professional
Hi Ryan just wanted to say thank you for your professionalism and dedication. Very happy with the door and the new glass for our window. Your team who fitted them are amazing too.
Thank you once again for going above and beyond for letting us have our deposit worth. God bless you and your team.
Liz and John Rein
29 May 2026
Unprompted review
Reply from All Weather Roofline
Hi Liz and John,
Thank you so much for your lovely review. It really means a lot to hear how happy you are with the new door and window glass.
We always try to give the best service possible, so I’m glad we could help and make everything right for you. I’ll also make sure your kind words are passed on to the fitting team — they’ll really appreciate it.
Thank you again for your support and trust in us.
Kind regards,
AWR
I would recommend this company
I would recommend this company their rep was honest ,knowledgeable and very professional .
21 May 2026
Unprompted review
Reply from All Weather Roofline
Thank you for the recommendation! We really appreciate your kind words. We're delighted to hear you found our representative honest, knowledgeable and professional throughout the process. Thanks again for choosing AWR!
Very disappointed with my overall…
Very disappointed with my overall experience with this company. Windows and doors were fitted well but no internal windows sills replaced, so brand new windows and 20 year old sills which now look hideous, had to ask for my patio blinds back as the fitter had removed them and took them to the van for himself, he also asked for the window and door keys for the old ones removed as they like to reuse them? Loads of rubbish and empty silicone bottles left in the gutters and a broken roof tile. I have contacted them 4 times now by email and phone, sent photos of the rubbish left and had many promises to follow-up, all have been in vain. Managed to get through to someone today who said an appointment is booked for the 3rd of June to empty the rubbish out the gutters. When I asked when was you going to let me know she said she wasn't sure why i hadn't been told, when i asked about the window sills she said they don't do internal sills. Very unprofessional company only interested in taking your money and not providing a service or product worthy of the price charged. Birkhead De21 6pz
27 May 2026
Unprompted review
Reply from All Weather Roofline
Hi Sarah,
After speaking with the installations dept, I have been informed that the patio blinds were screwed in to the frame which was removed and were returned to you as soon as you mentioned you wished to reuse them.
In regards to the keys, these are generally reused so that the old doors and windows can be recycled and deglazed (which is much harder if unable to access the screw heads due to a locked door or window.)
I hope this helps clear up any misunderstandings and we will be out on the 3rd June to remove any waste that has been left behind. Again, we apologise for any inconvenience.
Kind regards,
AWR
Hi Sarah,
Sorry to hear about the issues you have experienced please can you provide your details so we can investigate.
Kind regards,
AWR
Main contact was Louise
Main contact was Louise, she was brilliant. On fitment one window was cracked in transit, had to wait 10 days for it to be replaced. Main issue was that when the fitters finished, they left with cleaning up. They left my front room and porch littered with build debris, dust and bits of plastic. Took me 2 hrs to clean up their mess
5 May 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your feedback. We’re pleased to hear that Louise provided such a positive experience and that the issue with the damaged window was resolved.
We’re sorry to learn that the clean-up after installation did not meet expectations. This is not the standard we aim to provide, and we understand the frustration caused by having to tidy the area yourself. Your comments have been noted and will be shared with the relevant team as part of our ongoing improvements.
Thank you for taking the time to share your experience.
Great fitting
Great fitting, only took a day , did have complications with the lintel not being fitted but did have the guys come out and get it sorted
20 March 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your feedback. We’re delighted to hear that you were pleased with the fitting and that the work was completed efficiently in just one day. We also appreciate your understanding regarding the issue with the lintel, and we’re pleased the team was able to return and get this resolved for you. Thank you for taking the time to leave a review.
I had two windows supplied and fitted…
I had two windows supplied and fitted at my old terrace house. The house was built in 1875 over mine works so you can imagine how straight the window openings weren't lol.
Despite the challenge of this plus loose render outside of one the fitting was superb. Very professional with complete honesty regarding the challenge of making it look right in crooked openings and marrying up to old window sills, I was seriously impressed with the finished result.
23 March 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your wonderful feedback. We’re delighted to hear that you were so pleased with the finished result, especially given the challenges presented by the age and character of the property. It’s great to know the team’s professionalism and honesty throughout the installation made such a positive impression. We truly appreciate you taking the time to share your experience.
Great workmanship from Rob and Paddy…
Great workmanship from Rob and Paddy who fitted our new windows over 3 days. They were very professional and considerate and the finished result is excellent.
We also had a new front door fitted a couple of months ago and again, excellent service and quality.
20 May 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your wonderful feedback. We’re delighted to hear that Rob and Paddy provided such professional and considerate service throughout your window installation, and that you’re so pleased with the finished result.
It’s also fantastic to hear your front door installation a few months ago met the same high standards for both service and quality. We really appreciate your continued support and thank you again for choosing AWR.
Excellent job thank you
Excellent job thank you. They were polite and efficient and helpful. Shall recommend to others, very well done.
20 May 2026
Unprompted review
Reply from All Weather Roofline
Thank you so much for your lovely feedback. We’re really pleased to hear you were happy with the service and that the team were polite, efficient and helpful throughout.
Your recommendation means a lot to us — thank you again for taking the time to share your experience.
First class workmanship from start to…
First class workmanship from start to finish. Can’t fault the installation at all. Dealt with Ryan and would highly recommend. Mr Copley.
18 May 2026
Unprompted review
Reply from All Weather Roofline
Thank you for your fantastic feedback, Mr Copley. We’re delighted to hear that you were pleased with the workmanship and installation from start to finish. We’ll be sure to pass your kind comments on to Ryan and the team. Your recommendation is greatly appreciated.
Leaflet through the door and a knock at…
Leaflet through the door and a knock at the door. On answering a very polite man took my details to get someone to call to arrange for a quote. They arrived late and had a very dated sales approach. Wanted to sit and have a chat first before any measurements had been taken. I did prevent this and guide him through to the back so he could get on and measure.
I would be interested in knowing if they only target lone females because they were very interested in my personal details. I mentioned I had to pick up my partner up because he was making himself comfortable on the sofa. He said normally we don’t come and do quotes unless all parties are present. Why does that matter when he doesn’t live with me! I only said he was my partner.
The salesman gave me 4 prices. 1st was their full price, 2nd was their discounted as per leaflet, 3rd was extra discounted and 4th was given after he spoke to the manager this worked out to be 50% cheaper than the 1st. I was told the managers offer was only valid while the salesman was present. No mention to a cooling off period at all! I wasn’t impressed with this sales approach.
After this encounter and reading reviews on here I am definitely NOT using these.
I hope this helps someone else thinking about getting them around for a quote it was a waste of my time.
13 May 2026
Unprompted review
Reply from All Weather Roofline
We’re sorry to read about your experience and apologise that the appointment left you feeling uncomfortable and dissatisfied. This is not the impression or level of professionalism we aim to provide.
For transparency and compliance purposes, it is our policy that all homeowners are present during appointments, we are sorry if this was misunderstood in this instance.
Kind regards,
AWR
I am sick of cold callers after they…
I am sick of cold callers after they have called me and said I’m busy or I’m having difficulty time so he called to my door and I said no he said I’ll get the office ring me and I didn’t answer so he come back they’ve left the work half done nice windows and nice men who put them in but as a company there pushie and want take no for a answer
19 November 2025
Unprompted review
Reply from All Weather Roofline
We’re sorry to read about your experience and apologise for the frustration caused by the repeated contact. This is not the level of service or communication we aim to provide.
We’re pleased to hear that you were happy with the quality of the windows and the installation team, however we take your concerns regarding the sales approach and the unfinished work seriously. We would welcome the opportunity to review any outstanding issues if you contact us directly.
Thank you for your feedback.
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