Allurebeautybox Reviews 5

They charge me for shipping, and then send an email letting me know that they were refunding it. No credit, no discount, nothing. I emailed them. No response. I emailed them at a different email, thinking maybe it was the wrong one. No response. This box recycles old products and care zero for the consumer.Common sense says that to retain customers, you respond to them.
Allure is a trash company.

I’m really upset about what is going on in the beauty industry. They up they prices change the formula and the they treat consumers horribly. I had an issue with a subscription box left message nobody responded left message with corporate the same. The just want our money. Buyer beware!!!

I recently subscribed and added an additional product to my order. The additional product I added had options that I wasn’t able to make a selection for.

I reached out via email right away, hoping to update the order prior to it processing and shipping. I received an automated response stating someone would reach out within 48 hours. No one did though.

Five days later and still no response. My order has processed, shipped, and started tracking. So there isn’t anything that can be done. I’m stuck with product selections I have no interest in because of there own website not giving me the chance to make a selection.

A disappointing experience. I do not plan on purchasing anything through them again.

They doubled their subscription price in the last 6 months, and recently have been digging into peoples doormant accounts that have been canceled years ago- and charging for a membership(s) .. When you go to ask about this- they tell you there is nothing they can do. It’s all over reddit, and of course im here writing this, because I too am a victim of this as well. 80.34 on two of my cards, and 26.78 on my third card. They only send one box though which is crazy sloppy of them, if they’re now switching to the business of stealing. Was with them since the get go. Sad they became money hungry, at the expense of their customers.

Worst beauty box I've ever received. Awful selection of products. They sent me a damaged lipstick refill that goes into a liptick case that is defective. Once you put the lipstick refill in the case, it won't move up or down, so it's unuseable. They sent me a Venus razor, something I can pick up at CVS. They sent me a sample spray of the worst-smelling cologne in a size that is given away at most beauty counters for free. They sent me a gold eyeliner -- right, because everyone wears GOLD eyeliner. The customer support desk for this company is terrible. Most of the agents do not understand English, so be prepared to spend 30 minutes just trying to get them to understand the spelling of your name. Awful, do not recommend. They will not refund you, so my suggestion is to dispute the charge with your credit card company for false advertising, damaged and defective goods, and awful customer support.