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Alltricks Reviews 

220,416
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Fabulous. Competitive prices. Extremely fast delivery. I ordered 2 x 250w Powermore batteries at 11.00am on Friday and received them in our shop at 11.00am Saturday. I highlt recommend this company f... See more

Rated 5 out of 5 stars

Good range of cycle helmets in stock, and well priced. Also a great range of delivery options including Express delivery. Very happy again with Alltricks.

Rated 3 out of 5 stars

Il ne m'a pas était possible de cumuler 2 promotions, celles du produit et celle de l'abonnement suite à un appel mail. Il faut que je paye la promotion de l'abonnement à part. Dommage

Rated 5 out of 5 stars

Recently I stuffed up an order. Alltricks did their part to fix my mistake perfectly. The situation was resolved quickly and efficiently. I’ll continue to shop here based on service quality alone. The... See more

Company details

  1. Bicycle Store
  2. Bike Accessories Store
  3. Running Store

About Alltricks

Written by the company

Alltricks est spécialisé dans la vente de matériel et d’équipement pour le vélo, le running et l’outdoor. Depuis 2008 vous retrouvez sur Alltricks un large choix de pièces vélo, de vélos complets et d’équipement pour toutes les pratiques outdoor (VTT, BMX, Route, Running, Trail, Randonnée etc.) parmi les plus grandes marques (Shimano, SRAM, Garmin, Nike etc.). Alltricks a aussi pris le virage de l’électrique et vous accompagne dans l’achat d’un vélo électrique ou d’un VTTAE.

Notre offre de produits permet à tous les sportifs, qu’ils soient débutants ou compétiteurs mais aussi à toute la famille (large choix de vélos enfants, de draisiennes et de textiles), de s’équiper.

Notre univers running vous surprendra avec une sélection des meilleures marques du marché.

Commandez sur Alltricks c’est également bénéficier du conseil de nos experts, de facilités de paiement de la livraison en 24h en France et dans de nombreux pays européens

Alltricks – Spécialiste vélo, running et outdoor !

Written by the company

Intégralité du catalogue en stock

Sur Alltricks, nous proposons à la vente uniquement les produits dont nous disposons en stock. Notre gestion en temps réel vous assure un départ de votre colis le jour même si votre commande est saisie avant 15h. (les commandes validées après 15h le vendredi sont expédiées le lundi.) Votre service clients Alltricks

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

220K reviews

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4.5

All reviews

(220,416)

19,406 reviews in the last 12 months

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Rated 1 out of 5 stars

Worst customer care ever by Alltricks

This is the second review about one order, this company Alltricks just have no idea how to assist a customer and deliver customer service. My order has still not been fulfilled even after my escalation and Alltricks giving me my shipping costs back( i would rather have had my goods delivered on time). They have still not got back to me after numerous emails. My delivery of order number 260121T073366159 is now more that a week late and no communication as o when I will get my shipment. The one package arrived today but the expensive bicycle is nowhere to be found. Can someone just ask a senior manager/director to do something.

5 February 2026
Unprompted review
Rated 4 out of 5 stars

Almost always a good experience

Almost always a good experience with this company. Their prices are very competitive. They only negative is that occasionally shipping takes longer than promised. But all-in-all a great website.

11 December 2025
Rated 1 out of 5 stars

Paid for Quick delivery and the…

Paid for Quick delivery and the delivery is late… super disapointed

15 January 2026
Alltricks logo

Reply from Alltricks

Bonjour,

Désolé d'apprendre que votre commande a été livrée avec du retard.

Suite à ce retard, nous vous avons envoyé un geste commercial correspondant au montant des frais de port.

Encore toutes nos excuses.

Merci pour votre patience

Cordialement

Thierry
Satisfaction client

Rated 1 out of 5 stars

Bad return policy

Careful, this seller has a 14 day return window only, which is obfuscated by wording mentioning 30 and 100 days.

18 January 2026
Unprompted review
Alltricks logo

Reply from Alltricks

Hello,

Yes, you have a legal right to cancel within 14 days. That is the law.

Upon receipt, your return is therefore refundable.

If this period is exceeded, the return is non-refundable. We will issue a credit note that can be used without any time limit.

We also have a 30-day return period (which we extend to 60 days during the festive season) and 100 days for Alltricks+ customers.

Please do not confuse the withdrawal period with the return period.

Your order was delivered on 11 December and your return request was made on 19 January, more than a month after delivery.

I note that you have not followed up on your return request.

Thank you for your understanding.

Kind regards,

Thierry
Customer satisfaction

Rated 5 out of 5 stars

Speedy

Fast delivery and fulfilment at great prices as always from Alltricks!

14 October 2025
Rated 1 out of 5 stars

Scammers! Do not delivered to me my order and refuse to refund missing delivery!!!!

Scammers!!! My order 251013T072626294 was placed 13/10/2025

They shipped my parcel via DPD 04383166756840 you can track this tracking number.

Status: In transit 23/10/2025

and parcel had not update more than 30 days!!!!! DPD probably lost parcel. BUT!!! ALLTRICK SAID TO ME PARCEL WAS DELIVERED!!!!!!

I asked about proof of delivery with consignee name and surname and signature but they do not even have this info, why???? Because parcel was not delivered!!!!

Now European Law

Missing delivery
If you don't receive your goods within 30 days, or within the agreed time, you should remind the trader giving them an additional, reasonable time limit to deliver. For example, if the trader has informed you that your delivery is delayed by a week because of problems with his suppliers you should consider giving him that extra week.

If the trader still doesn't deliver within the extended deadline then you're entitled to terminate your contract and be reimbursed as soon as possible. You don't have to give the trader extra time if they refuse to deliver or when an agreed delivery period is essential, for example, if you need the goods for a specific event, such as a dress for a wedding, and you have informed the trader of this in advance.

30 days passed out. 60 days allready passed out and Alltricks violated the LAW!!! THEY JUST IGNORE AND VIOLATED LAW!!!!

I contacted with police and post this feedback to let people know what Alltricks scammers.

Give you last chance Alltricks. solve my problem or police and ECC NET will open dispute with you and my bank manager as well and you will have a problem and i otherswise refunded my missing order.

Never place your order on this scammers store.

25 November 2025
Unprompted review
Rated 1 out of 5 stars

Very poor customer service and bad communication.

It’s been 24 days since I’ve reached out about an issue with a pair of Oakley Sunglasses purchased from Alltricks. Communication is very bad and the last message was from the 17th when Vincent messaged saying ‘I should receive an answer in 2 or 3 days Maximum’ it’s been 8 days and nothing.

I first reached out on the 1st of November about this issue.

I have spent thousands at this store over the years and have not once reached out with an issue with a product. I’m very disappointed about how this company handle ‘customer service’ and although the prices and delivery is quick if you have a problem they will not help you. I will be taking my money elsewhere and would advise using BikeDiscount as an alternative if you want real customer service.

25 November 2025

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