All Things Tennis Reviews 

1,534
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 277 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent product range, competitive prices, and the high quality of items received. Many highlight the fast and efficient delivery service, with orders often arriving promptly, sometimes even next-day, and always well-packaged. The overall service is frequently described as first-class, with people appreciating the smooth ordering process and helpful support, even when external delivery issues arose. However, some customers also noted issues with missing items or receiving incorrect products in their orders.

What people talk about most

Product

People report positive experiences with products, praising the great quality and competitive prices, with... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising the super quick and... See more

Order

Clients share ambiguous opinions on order experiences, with many reviewers expressing satisfaction with the... See more

Price

Reviewers highlight positive aspects of price, consistently finding them to be great, competitive, and... See more

Service

Consumers find service to be positive, with many reviewers consistently praising the excellent and fantastic... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been to the store, where the guys are super-helpful and now I've shopped on line and it's just as good. Excellent range, great prices, great shipping and delivery. It's our absolute first port... See more

Rated 5 out of 5 stars

Highly recommend All Things Tennis. They often say a brand or company is defined by how it responds to a problem. When DPD and Royal Mail caused an issue with my racket delivery, the ATT team, notably... See more

Rated 5 out of 5 stars

There’s loads of online options when starting out and buying a Padel racquet.. it can be a bit much! Save yourself the clicks, go to ATT.. they were the cheapest amongst its competitors and also provi... See more

Rated 5 out of 5 stars

My experience with ATT has been very positive. I ordered the Babolat Pure Aero 98 racquet for my son's birthday. Initially they sent the wrong Babolat (not the 98), but I spoke to their team about 3.0... See more


Company details

  1. Tennis Store

Written by the company

The UK's leading online tennis shop, we are proud to be an independent business run by tennis experts. Enjoy free next working day delivery and string upgrade offers! All enquiries contact: help@allthingstennis.co.uk number - 0330 133 1378 We have stores in Windsor and London if you'd like to visit us!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,534)

250 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Third time I’ve ordered from ATT and…

Third time I’ve ordered from ATT and every time I’ve had no issues. Delivery has been on time and products have been great. Will continue to order any of my tennis gear from them in the future and will always recommend them.

19 June 2026
Unprompted review
Rated 5 out of 5 stars

I ordered a padel bag from here

I ordered a padel bag from here, product was fantastic and came exactly as described on their website. Although I ordered the item at 2300hrs it still came within 2 days. Will definitely be purchasing from here again soon!

17 June 2026
Unprompted review
Rated 1 out of 5 stars

Placed an order

Placed an order, they took my money, not received an email confirming my order. Cannot phone them as the number no longer seems valid, emails not responded to. Tried phoning a store, no response. Is this company a con??

16 June 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Mark,

We sent an order confirmation to the email address provided when you placed your order, and I’ve just resent this for you now as well.

DPD have also emailed your tracking information for the delivery of your strung racket. Your tracking number is: 15976705936931.

Please note that rackets with string upgrades take an additional 2–3 working days to dispatch, as each racket needs to be professionally strung before being sent out.

If you have any further questions, please let us know.

Thanks,

Ross

Rated 1 out of 5 stars

Wrong items delivered

Ordered some dampeners and they delivered the wrongs. I am incredibly annoyed because I didn’t order these ones, don’t like the design and will not be using them. This is the first and last time I will be ordering from this company

17 June 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi there,

Sorry for the mix-up with the dampener. It appears the wrong one was picked and sent out by mistake.

To resolve this, we have refunded the dampener from your order, and you are welcome to keep the incorrect one that was sent.

Our apologies again for the error, and thank you for your understanding.

Thanks,

Ross

Rated 1 out of 5 stars

I can’t get through to you

I can’t get through to you. The rackets haven’t arrived. Please can someone get back to me!

18 June 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Alice,

I have emailed across the tracking details for your order.

The demo rackets have now been strung up and are currently scheduled for delivery on Tuesday.

If you would like any further information regarding the tracking, we’d be more than happy to give you a call.

Thanks,

Ross

Rated 1 out of 5 stars

Order failed to arrive. No reply to emails

Order failed to arrive. No reply to emails.

16 June 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi there Paul,

Just checking on your order number. According to DPD's tracking information, the parcel was delivered on the 20th.

My apologies for the delay with your parcel. Please feel free to get in touch with us directly if you need any further information regarding the delivery, as I don't want to post your personal details here.

Thanks,

Ross

Rated 1 out of 5 stars

My racket was expected to arrive 5 days…

My racket was expected to arrive 5 days ago (Friday the 12th of june)
I have been provided no tracking information. And they aren’t replying to my emails but they brag about good trust pilot reviews but they dont seem trustworthy

17 June 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Ed,

My apologies for the delay with your parcel.

We have emailed your tracking details across to you this morning. We look forward to getting the racket delivered to you and going some way towards putting this right.

Thank you for your patience and understanding.

Thanks,

Ross

Rated 1 out of 5 stars

Disappointed No delivery, no communication, and no phone response

I am highly disappointed with my experience. I placed an order specifically because the website promised faster delivery, with a scheduled arrival date of Thursday 11/06/2026.The items never arrived. Following the instructions on the confirmation email, I replied to ask for an update, but received no response or explanation. I have also tried calling their phone number multiple times, but nobody answers.I chose this shop for speed, but now I am left with no items and zero customer service. Avoid.

15 June 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Ayoub,

I can see that you requested a refund for this order, which has now been processed and should be back with your bank shortly, if it hasn't arrived already.

I apologise that we weren't able to get your order to you as quickly as we normally do.

I wish you all the best, and thank you for considering All Things Tennis.

Kind regards,

Ross

Rated 5 out of 5 stars

Always a great experience buying from…

Always a great experience buying from ATT, the prices are usually the best and I appreciate the detailed reviews they put out on YouTube. Thanks!

6 May 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Many thanks for the great review!

Rated 1 out of 5 stars

The problem with this company is being…

The problem with this company is being able to return items. Basically if you want to spend £12 to try on 1 pair of shoes go for it.

8 June 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Hi Tracey,

Unfortunately, we do not offer free returns for items purchased online from us, and we do make this clear on our website before purchase.

We do, however, have physical stores where you can try on our footwear collection. If you'd like to give us another try in the future, this can be a good way to ensure the fit is right and avoid having to return shoes that aren't quite suitable from an online order.

Thanks,

Ross

Rated 5 out of 5 stars

Excelent delivery times

Excelent delivery times, spot on next day!!! Refunds are also processed nice and quick if you make a mistake and order 95" instead of 98" :) .

5 June 2026
Unprompted review
All Things Tennis logo

Reply from All Things Tennis

Many thanks for the great review!

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